Small issue with my Duresta Coco sofa, just a phone call and all sorted out, sent a first class technician, Steve was just the right man for the job very professional came got on with the job and it’s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Small issue with my Duresta Coco sofa, just a phone call and all sorted out, sent a first class technician, Steve was just the right man for the job very professional came got on with the job and it’s... Mehr ansehen
Unternehmen hat geantwortet
I’m delighted with my sofa and armchair. Two pieces of quality, substantial furniture. They’re well made and comfortable. I’m so pleased with my choice of fabrics, a gorgeous rich Rembrandt green vel... Mehr ansehen
Unternehmen hat geantwortet
We had a problem with our new sofa and Rob Green, Service technican, was fantastic! He was very knowledgeable and had even come prepared with new seat cushions.. which he replaced immediately. Fanta... Mehr ansehen
Unternehmen hat geantwortet
Just wanted to thank your Service Technician, Robert Green. He came to sort out a problem yesterday with a creaking noise on our Waldorf Sofas and has now solved this for us. We were very impressed wi... Mehr ansehen
Unternehmen hat geantwortet
Duresta has made luxurious upholstery since 1938. Every piece of furniture we produce is designed to take pride of place in any home.
Duresta Upholstery Ltd, Castlewood Business Park, Farmwell Lane, Sutton in Ashfield, NG17 1BX, Nottinghamshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The quality of the furniture is exceptional, we are very pleased with our purchase. The only negative was that when we registered the items it would only let us register the sofa and not the matching chair and foot stool. Thankyou.

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Bought 2 Southsea sofas and we are delighted with them. They are so comfortable and are of such good quality. Exceptional craftsmanship and worth every penny

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We love our new Duresta Waldorf, delivered on time and supplied by Old Creamery Furniture in Yeovil.

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I absolutley love my new Grafton Winged Chair from Duresta top class as usual

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Recently bought a Duresta Amelia. Very dissapointed with the comfort.Backside sitting cushions keep slipping and moving and the back cushions are very uncomfortable, constantly sagging and need to either be switched around or puffed up. We had many sofas over the year and this very expensive sofa is overpriced and not up to a standard of any kind of comfort or design that allows you to settle into a relaxing position without having to make adjustments to the sitting and back cushions. It appears this design is old and not very ergonomic to today's standards.

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Bespoke fabrics expertly fitted on amazing duresta sofa and chairs. Fantastic job.

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From ordering our 2 duresta sofas to delivery the experience was very easy and straightforward we were kept informed on progress of our sofas and we are absolutely thrilled with them the quality and the look of them is outstanding.

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Lovely furniture delivered early, so great service. Thankyou

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Great looking suite. Quality of materials seems excellent along with build quality. Comfortable and seems to be of good enough quality to keep its shape and durability.Time will tell if it retains its looks and comfort but so far I can only say 5 stars.

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The after sales I cannot fault.
We delt with a young man called Jack Harris who helped with our concern. He was so helpful and sorted our problem. Thank you so much.

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Bought two lovely Duresta sofas with feather filled back and seat cushions. I have just been doing the weekly vacuuming and as usual there are lots of feathers on the floor. We noticed the problem soon after they were delivered. We contacted the furniture store who told us to contact the furniture ombudsman. They took on our case, but as we had no written evidence that we had complained to the furniture store, they told us there was nothing they could do. So now we have feathers leaking from both sofas every day. We are both 71 and thought that these would be the best and last sofas we would buy. They are now looking extremely floppy and we have given up plumping them as we are then showered with feathers. SO DISAPPOINTED.
Very helpful response from Duresta. We now have four new back cushions for our sofas. The lining seems to be a stronger fabric and so far we are only finding feathers on the scatter cushions. Such a relief!

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Good quality British made sofa and chairs. Great selection of fabrics. Very comfortable and supportive. Looks great. Made and delivered within the projected timescale.

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Had a problem with my new Duresta sofas, this was handled by Amy who kept in contact directly with me and via the Retailer. She was quick to respond with a positive solution and whilst we had to wait for the materials to come into stock to resolve it, the remedial work was carried out as promised to a very high standard and I am delighted with the end result. Special thanks to James, the upholsterer, for his professionalism, care and pride in his craft and to Amy for her excellent customer service skills in making sure this was resolved successfully for us. Thank you

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Quality product. Great service from local supplier, Smiths the rink. Harrogate. Came much more quickly than expected too. Assembled with care on-site.

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I knew as soon as sat on the Duresta Greenwich sofa in Donaldsons in Carlisle that it was The One!
So comfortable and luxurious unlike anything else I had tried. My standard was you shouldn’t need a cushion to be comfortable and with this one you don’t.
My Green Velvet sofas arrived in February 2024 earlier than the due date and they are perfect!
The service we received from Donaldsons was outstanding.

Antwort von Duresta
Poor response from company actually no response
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