Duresta Bewertungen 

522
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Small issue with my Duresta Coco sofa, just a phone call and all sorted out, sent a first class technician, Steve was just the right man for the job very professional came got on with the job and it’s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m delighted with my sofa and armchair. Two pieces of quality, substantial furniture. They’re well made and comfortable. I’m so pleased with my choice of fabrics, a gorgeous rich Rembrandt green vel... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a problem with our new sofa and Rob Green, Service technican, was fantastic! He was very knowledgeable and had even come prepared with new seat cushions.. which he replaced immediately. Fanta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just wanted to thank your Service Technician, Robert Green. He came to sort out a problem yesterday with a creaking noise on our Waldorf Sofas and has now solved this for us. We were very impressed wi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelhersteller

Vom Unternehmen geschrieben

Duresta has made luxurious upholstery since 1938. Every piece of furniture we produce is designed to take pride of place in any home.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

522 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(522)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The quality of the furniture is…

The quality of the furniture is exceptional, we are very pleased with our purchase. The only negative was that when we registered the items it would only let us register the sofa and not the matching chair and foot stool. Thankyou.

1. April 2025
Duresta-Logo

Antwort von Duresta

Dear Tony
Thank you for taking the time to provide a lovely 5*
At Duresta we work hard to provide top quality and we are delighted to know you are happy with your new Duresta.
Please be assured with any Duresta purchased from us the details will be on the system for the warranty.
Kindest Regards
Duresta

Bewertet mit 5 von 5 Sternen

Fabulous sofas, so comfortable

Bought 2 Southsea sofas and we are delighted with them. They are so comfortable and are of such good quality. Exceptional craftsmanship and worth every penny

18. März 2025
Duresta-Logo

Antwort von Duresta

Dear Jan
It is lovely to hear how happy you are with your Southsea.
We will ensure your review is passed on to the rest of the team.
Thank you,
Duresta

Bewertet mit 5 von 5 Sternen

Having no problems

Perfect*************

5. März 2025
Duresta-Logo

Antwort von Duresta

Dear Jane
Thank you so much for taking the time to provide such great feedback. We will ensure this is shared.
Thank You
Duresta

Bewertet mit 5 von 5 Sternen

We love our new Duresta Waldorf

We love our new Duresta Waldorf, delivered on time and supplied by Old Creamery Furniture in Yeovil.

3. März 2025
Bewertung ohne vorherige Einladung
Duresta-Logo

Antwort von Duresta

Dear Luke
Thank you for taking the time to provide such great feedback. We will ensure this is shared.
Thank You
Duresta

Bewertet mit 5 von 5 Sternen

New Chair day

I absolutley love my new Grafton Winged Chair from Duresta top class as usual

28. Februar 2025
Duresta-Logo

Antwort von Duresta

Dear Sarah
It is lovely to hear how happy you are with your Grafton Chair and we really appreciate the time you have taken to provide us with the feedback.
At Duresta, we strive to provide top-quality products and we hope your chair brings you many years of long-lasting comfort.
Thank you,
Duresta

Bewertet mit 1 von 5 Sternen

Recently bought a Duresta Amelia

Recently bought a Duresta Amelia. Very dissapointed with the comfort.Backside sitting cushions keep slipping and moving and the back cushions are very uncomfortable, constantly sagging and need to either be switched around or puffed up. We had many sofas over the year and this very expensive sofa is overpriced and not up to a standard of any kind of comfort or design that allows you to settle into a relaxing position without having to make adjustments to the sitting and back cushions. It appears this design is old and not very ergonomic to today's standards.

4. März 2024
Bewertung ohne vorherige Einladung
Duresta-Logo

Antwort von Duresta

Dear Customer.
Thank you for taking the time to leave a review. We are very sorry to hear about the issues you have encountered with your Duresta. We have sent you an email separately, requesting more information so that we can look into this further for you.
Many thanks
Duresta

Bewertet mit 5 von 5 Sternen

Bespoke fabrics expertly fitted on…

Bespoke fabrics expertly fitted on amazing duresta sofa and chairs. Fantastic job.

28. Februar 2025
Duresta-Logo

Antwort von Duresta

Dear Mr Reid
Thank you for taking the time to provide a lovely 5*
At Duresta we work hard to provide top quality and we are delighted to know you are happy with your new Duresta.
We hope your new sofas provide may years of comfort.
Kindest Regards
Duresta

Bewertet mit 5 von 5 Sternen

Very happy customers

From ordering our 2 duresta sofas to delivery the experience was very easy and straightforward we were kept informed on progress of our sofas and we are absolutely thrilled with them the quality and the look of them is outstanding.

20. Februar 2025
Duresta-Logo

Antwort von Duresta

Dear Paula
Thank you for taking the time to give such a lovely 5* review.
At Duresta we work hard to provide top quality and we are delighted to read your feedback.
We will ensure your review is shared across the business.
Kindest Regards
Duresta

Bewertet mit 5 von 5 Sternen

Lovely furniture delivered early

Lovely furniture delivered early, so great service. Thankyou

20. Jänner 2025
Duresta-Logo

Antwort von Duresta

Dear Dianne
Thank you for taking the time to provide such an amazing 5* review. We will ensure your review is shared across the business and we hope you enjoy your new Duresta for many years to come.
Kindest Regards
Duresta

Bewertet mit 5 von 5 Sternen

Great looking suite

Great looking suite. Quality of materials seems excellent along with build quality. Comfortable and seems to be of good enough quality to keep its shape and durability.Time will tell if it retains its looks and comfort but so far I can only say 5 stars.

17. Dezember 2024
Duresta-Logo

Antwort von Duresta

Dear Paul
Thank you for taking the time to provide such a lovely 5* review. We will ensure your review is shared across the business.
Kindest Regards
Duresta

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff

20. Oktober 2024
Duresta-Logo

Antwort von Duresta

Dear Erica
Thank you so much for taking the time to provide such great feedback. We will ensure this is shared within the business.
Thank You
Duresta

Bewertet mit 5 von 5 Sternen

The after sales I cannot fault.

The after sales I cannot fault.
We delt with a young man called Jack Harris who helped with our concern. He was so helpful and sorted our problem. Thank you so much.

3. Oktober 2024
Bewertung ohne vorherige Einladung
Duresta-Logo

Antwort von Duresta

Dear Customer
Thank you so much for taking the time to provide such great feedback. We will ensure this is shared within the business.
Thank You
Duresta

Bewertet mit 5 von 5 Sternen

Feathers everywhere

Bought two lovely Duresta sofas with feather filled back and seat cushions. I have just been doing the weekly vacuuming and as usual there are lots of feathers on the floor. We noticed the problem soon after they were delivered. We contacted the furniture store who told us to contact the furniture ombudsman. They took on our case, but as we had no written evidence that we had complained to the furniture store, they told us there was nothing they could do. So now we have feathers leaking from both sofas every day. We are both 71 and thought that these would be the best and last sofas we would buy. They are now looking extremely floppy and we have given up plumping them as we are then showered with feathers. SO DISAPPOINTED.

Very helpful response from Duresta. We now have four new back cushions for our sofas. The lining seems to be a stronger fabric and so far we are only finding feathers on the scatter cushions. Such a relief!

29. August 2023
Bewertung ohne vorherige Einladung
Duresta-Logo

Antwort von Duresta

Dear Ruth,

Thank you for taking the time to leave us a review.

I am terribly sorry to hear of the experience you are having.

Whilst it is a natural characteristic of feather interiors, that they may "leak" some feathers during normal use and especially dressing of the cushions, it does sound as though what you are experiencing is excessive.

We are keen to help, and want you to be satisfied with your furniture.

If you are happy to do so, please send an email to customer.service@duresta.co.uk with the following information and we will be happy to assist and see what we can do.

Please provide us with your contact number, retailer of purchase and any order details you hold for this purchase.

Kind Regards

Duresta

Bewertet mit 5 von 5 Sternen

Good quality British made suite.

Good quality British made sofa and chairs. Great selection of fabrics. Very comfortable and supportive. Looks great. Made and delivered within the projected timescale.

22. August 2024
Duresta-Logo

Antwort von Duresta

Dear David
Thank you for taking the time to give such a lovely 5* review.
At Duresta we work hard to provide top quality and we are delighted to read your feedback.
We will ensure your review is shared across the business.
Kindest Regards
Duresta

Bewertet mit 5 von 5 Sternen

Delighted with the sofa repair work…

Had a problem with my new Duresta sofas, this was handled by Amy who kept in contact directly with me and via the Retailer. She was quick to respond with a positive solution and whilst we had to wait for the materials to come into stock to resolve it, the remedial work was carried out as promised to a very high standard and I am delighted with the end result. Special thanks to James, the upholsterer, for his professionalism, care and pride in his craft and to Amy for her excellent customer service skills in making sure this was resolved successfully for us. Thank you

24. Juli 2024
Bewertung ohne vorherige Einladung
Duresta-Logo

Antwort von Duresta

Hi Kirsty,
Thank you for taking the time to write your review. It was lovely to read and nice to see how, even when issues occur, we have provided a quick and professional resolution.
We will make sure to share this will all involved.
Thank you
Duresta

Bewertet mit 5 von 5 Sternen

Quality product

Quality product. Great service from local supplier, Smiths the rink. Harrogate. Came much more quickly than expected too. Assembled with care on-site.

22. Juli 2024
Duresta-Logo

Antwort von Duresta

Hi Ian,
Thank you for taking the time to leave us a lovely review.
We will make sure this is fed back to all involved including Smiths the Rink.
Thank you
Duresta

Bewertet mit 5 von 5 Sternen

Duresta comfort is outstanding

I knew as soon as sat on the Duresta Greenwich sofa in Donaldsons in Carlisle that it was The One!
So comfortable and luxurious unlike anything else I had tried. My standard was you shouldn’t need a cushion to be comfortable and with this one you don’t.
My Green Velvet sofas arrived in February 2024 earlier than the due date and they are perfect!
The service we received from Donaldsons was outstanding.

20. Februar 2024
Bewertung ohne vorherige Einladung
Duresta-Logo

Antwort von Duresta

Dear Keith,
Thank you for taking the time to give such lovely feedback.
At Duresta we work hard to provide top quality and we are delighted to know you are happy with your new Duresta.
We hope your new sofas provide may years of comfort.
Kindest Regards
Duresta

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr