Easterns Automotive Group Bewertungen 860

TrustScore 2.5 von 5

2,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

A 0 star review. I reserved a vehicle online for 7 days, submitted all my information, and scheduled a pickup for Friday. Wanting to be proactive, I visited the dealership on Tuesday after rec... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Careful this dealership uses bait & switch pricing and Rip off dealer fee's should be illegal in USA but here we are. Taxes are understood and make sense, fees include $559.75 DMV (That is way too hig... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was a Friday night after work, I was tired & irritated. Thanks to Devan Young’s great customer service, I had a very pleasant experience!! I was not pressured, he was real genuine, I didn’t feel ju... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

When you tell them you don’t want to pursue a car purchase they will run your credit 12, 14, 20 times on purpose. This, causing your credit score to take a nosedive. I’m reporting this to BBB. Th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia.


Kontaktinformationen

  • 8 Locations, Sterling,VA | Alexandria,VA | Temple Hills, MD | Hyattsville, MD | Laurel, MD | Baltimore, MD | Glen Burnie, MD | Frederick, MD, Vereinigte Staaten

  • 8886504775
  • Sales@easterns.com
  • easterns.com

2,4

Mangelhaft

TrustScore 2.5 von 5

860 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My Name Ford an I had bad credit an I…

My Name Ford an I had bad credit an I thought I could not get a car but little did I know that Ali at the temple hills location was amazing did everything he said he would do an I rolled out same day with my new car Thanks to Ali an the team I had a great experience

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

At Eastern Motors, your job is your credit! You came to the right place, Pierre! Congratulations on your new car! Enjoy!

Bewertet mit 5 von 5 Sternen

Working with our salesman Ali

Working with our salesman Ali, and the Eastern organization was such a pleasure. I thank you for working with me and my unique situation to get me in a car I wanted. Thank you so much.

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

No problem, Phyllis! It is such a pleasure to have you as an Easterns customer. Best of luck your new ride!

Bewertet mit 5 von 5 Sternen

first dealership purchase

I was assisted by Angel and he was a great help. It was my first time purchasing from a dealership and he made sure I understood everything and answered all my questions. I would definitely recommend this place

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

It's nice to know that Easterns is highly recommended! Thank you, Jordan. It would be an honor to assist your family and friends.

Bewertet mit 1 von 5 Sternen

Straight up bad experience from the…

Straight up bad experience from the dealer to the cooperate office I do not recommend

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hi Jamal,

We're so sorry to hear this! Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 5 von 5 Sternen

Ecstatic with Eastern

An all around great experience from start to finish. Worked with Desmond Jones who was terrific. Smart, engaging and easy to work with. Couldn’t be happier with the Eastern team. Everyone was professional,pleasant and eager to assist. I would recommend Eastern to anyone!

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hello John,

We're so happy to hear that you enjoyed your visit with Desmond and the rest of the Easterns team. Your feedback is greatly appreciated!

Bewertet mit 5 von 5 Sternen

I had a great experience at the…

I had a great experience at the sterling location eastern motors. Randy, found a car that fits me and my family. Excellent customer service.

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Excellent! Your happiness as a customer is all that matters for us. Come again!

Bewertet mit 5 von 5 Sternen

Had some credit issues

Had some credit issues. Team work to get me the best deal and within my budget.

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

At Eastern Motors, your job is your credit!

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, great prices and well trained Salespeople

10. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

That's what we strive for! It's so nice to know that our hard work doesn't go unnoticed. Please recommend us to your family and friends!

Bewertet mit 5 von 5 Sternen

My experience with Eastern Motors was a…

My experience with Eastern Motors was a very rewarding one they were very congenial very helpful and we're concerned with making sure that all areas of concern were addressed and I would advise my friends to go there the car is one owner and I have a Carfax to give you a Carfax and go over every detail of the buying process to go over all your papers explain things to you and address any questions that you have I'm very pleased with what I have and will always give them a high rating

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hi Janet,

Wonderful! You're so right! A Carfax report is very important when buying a vehicle. We share the Carfax report with our customers for each vehicle that we sell. It's important to us that our customers know the history of the car they are buying.

Bewertet mit 1 von 5 Sternen

Scandalous

Very sneaky. Tried to make me pay him directly so he can “do something” for me don’t trust hughes!!

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hello there,

There must have been some type of miscommunication. . Easterns has always been a company that works tirelessly to help our customers. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 5 von 5 Sternen

AWESOME AWESOME AWESOME

I have ALWAYS purchased new cars and I was a little skeptical about purchasing a used car, but Alex and Jentry were very helpful and very knowledgeable about selling cars and financing options.

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

There's nothing better than options! Here at Easterns, we have plenty!

Bewertet mit 5 von 5 Sternen

If you looking for a great used vehicle…

If you looking for a great used vehicle with low mileage, go to Eastern.

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Well said, Christine! That's right! Easterns is definitely the place to be. :-)

Bewertet mit 5 von 5 Sternen

I didn’t mean to get them five stars I…

I didn’t mean to get them five stars I wanted to give them -5 stars the manager ain’t good but the sales persons is real good

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hi Robert,

Thanks for sharing both the pros and cons of your Easterns experience. This information is imperative so that we can do everything in our power to assist you. Please contact our Customer Care Team so that we can come up with a solution that best fits your needs. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 1 von 5 Sternen

Regret coming here

I bought my car on 12/18/18. The day I got it the battery was dead. They jump started my car and had it running for me to get it warm. Of course I wasn't told it needed a new battery. I had to get it taken to a local dealership to have replaced because they wanted me to pay to have my car towed at miles back to them so they could replace it. It would have cost more to have the car towed. When I finally got a manager to address the issue, I was told to eat the cost because I didnt have my car fixed by them. 11 days later my check engine light comes on. It's 3 days later and my car is still in the shop. The person who sold me the car has yet to even return my phone call. This is have they treat their customers?

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hi Ashley,

We apologize for the inconvenience! Please know that we are in fact here to help. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 5 von 5 Sternen

Great place

Alex was great very kind and patience . I wasn’t expecting to buy a car that day but he mad it ithappen. Thank u for everything.

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

No problem, Marlene! That's what we are here for! Wishing you nothing but the best!

Bewertet mit 5 von 5 Sternen

We had a very good experience buying…

We had a very good experience buying our car. Moe, our "point of contact" was excellent, because of him, we bought our car there. He did not show any pressure or sales tactics and made us feel comfortable and safe. He is a hidden gem in the car sales industry!!!

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hi Therese,

Thanks for your reaching out! Congratulations on your new ride! Enjoy!

Bewertet mit 5 von 5 Sternen

Great buying experience w/the Easters…

Great buying experience w/the Easters team. Team was friendly and helpful. Floyd W was a great sales rep and I look forward to purchasing another new vehicle from them in the future.

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Awesome! We'll be sure to let the team know that you enjoyed your visit. Looking forward to seeing you again in the future! Happy Driving!

Bewertet mit 5 von 5 Sternen

They are very concern well trained and…

They are very concern well trained and nice people who shows and talk like they are on your side in trying and helping you to purchase the car that you want I would truly and always adjust and recommend to my family and friends and enemies go Eastern you are best so when is the next commercial

9. Jänner 2019
Bewertung ohne vorherige Einladung
Easterns Automotive Group-Logo

Antwort von Easterns Automotive Group

Hi Audrey,

It's good to know that you see and understand our intentions. Our customers have always been our number one priority.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr