Products are alway good. But two separate deliveries make no sense especially this time as Everi split all the plastic bags and broke the briquettes . Plus DPD delivery the wood , firelighters and one... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Normally purchase wool firelighters from local supermarket a few times every winter. Ordered 200 in one go, rapid delivery, at an excellent price. Quality good, all of a good size. Definitely use agai... Mehr ansehen
Unternehmen hat geantwortet
Trialed for the crew BBQ prior to a 4 day festival. Excellent delivery, great price. Product itself lights well, but be aware it burns hot - great once you know, but our coal pan needed to be a li... Mehr ansehen
Unternehmen hat geantwortet
I was impressed with how quickly my order was delivered however not all the items ordered were delivered. I emailed your office immediately querying the discrepancy - I didn’t receive a reply. A week... Mehr ansehen
Unternehmensdetails
Über ecoblaze
Vom Unternehmen geschrieben
ECOBLAZE
Ecoblaze stands as a champion for natural, sustainable, quality products. We supply kiln dried hardwood logs in bags, nets and hessian sacks, natural firelighters, heat log briquettes (including Nestro and Pini-Kay), restaurant-grade BBQ charcoal and pizza oven pellets, sourced through long-standing supplier partnerships that keep quality consistent.
SHOP ECOBLAZE
Every log we sell is Woodsure Ready to Burn certified and kiln-dried below the 20% moisture threshold set by Defra, so it's approved for compliant stoves in UK Smoke Control Areas and burns cleaner, hotter and with less smoke from the first load.
Most of mainland UK qualifies for free next-working-day delivery, and our team is on hand from 9am to 5pm, Monday to Friday, for anything from order tracking to advice on the right fuel for your stove, burner or barbecue.
Kontaktinformationen
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Vereinigtes Königreich
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,5
Hervorragend
732 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Antwort von ecoblaze
Thank you for your 5-star review! ⭐
We're delighted to hear that you found the ordering process quick and efficient from purchase through to delivery.
Customer satisfaction is very important to us, so it's great to know we met your expectations. Thank you for choosing Ecoblaze, and we look forward to serving you again in the future.
Kind regards,
The Ecoblaze Team
Good purchase and product
The charcoal and fire lighters arrived on time and work very well on my kamado grill.
17. Juli 2026
Antwort von ecoblaze
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that your charcoal and firelighters arrived on time and are working so well with your Kamado grill. There's nothing better than knowing our products are helping customers get great results, so we really appreciate you taking the time to share your experience.
If you have a moment, we would be incredibly grateful if you could also share your experience on our Google Reviews page:
https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you again for your support, and we look forward to serving you again in the future.
Kind regards
The Ecoblaze Team
Antwort von ecoblaze
Thank you for your excellent 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you're pleased with your purchase and found our product to be excellent. Providing high-quality products and service is what we strive for, so it's wonderful to receive such positive feedback.
If you have a moment, we would be incredibly grateful if you could also share your experience on our Google Reviews page:
https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you again for your support, and we look forward to serving you again in the future.
Kind regards,
The Ecoblaze Team
Antwort von ecoblaze
Thank you for your review! ⭐⭐⭐⭐
We're pleased to hear that you were happy with both the product and the fast delivery. Providing high-quality products alongside a reliable delivery service is something we work hard to achieve, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback. If you have a moment, we would be grateful if you could also share your experience on our Google Reviews page:
https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
The Ecoblaze Team
NON DELIVERY DUE TO THIS COMPANY INSISTING IN USING EVRI. I cannot review the product as your…
I cannot review the product as your company uses Evri. Evri have my parcel and have said it’s due to be delivered but it never has been and they have not attempted to deliver it. If you do not use reliable couriers the. I cannot use your company. Evri have several parcels which I have purchased from various companies but they have not delivered which reflects badly on you as you have a contract with them and they are not fulfilling it. I have to find an alternative to your company
15. Juli 2026
Antwort von ecoblaze
Thank you for sharing your feedback, and I am sincerely sorry for the frustration this situation has caused. We completely understand how disappointing it is when a delivery doesn't arrive as expected, and we agree that courier reliability is a critical part of the service we promise.
While courier delays can sometimes occur outside our immediate control, we take full responsibility for ensuring you receive what you paid for. We would love the opportunity to investigate your missing parcel right away and make this right—whether that means sending a replacement via an alternative service or issuing a full refund.
Could you please reach out to our customer service team directly at [sales@ecoblaze.co.uk] with your order number? We want to get this sorted for you immediately.
Kind regards,
NH
Great products
Great products at really good prices and fast delivery will definitely order from them again
21. Juli 2026
Antwort von ecoblaze
Thank you for the fantastic feedback!
We're delighted to hear you had a great experience with our service and prices. We look forward to serving you again soon!
Kind regards,
NH
Antwort von ecoblaze
Thank you for the great feedback!
We're thrilled to hear everything arrived on time and that you're happy with your purchase. Enjoy!
Kind regards,
NH
Antwort von ecoblaze
Thank you so much for the feedback!
We're glad to hear your order arrived quickly and met your expectations. Thanks for choosing us!
Kind regards,
NH
Antwort von ecoblaze
Thank you for the wonderful feedback!
We are thrilled to hear that you found the ordering process easy and that your delivery arrived quickly. We truly appreciate your business and hope to serve you again soon!
Kind regards,
NH
Excellent service
Excellent service. Ordered one day, delivered the next. Exactly what I ordered. Well done.
17. Juli 2026
Antwort von ecoblaze
Thank you for the great feedback!
We always strive for fast service and accuracy, so we're thrilled to hear we hit the mark. Enjoy your purchase!
Kind regards,
NH
Excellent charcoal (burns really hot so…
Excellent charcoal (burns really hot so beware)
10. Juli 2026
Antwort von ecoblaze
Thank you so much for the fantastic review!
We're thrilled to hear you're enjoying the excellent charcoal and that it's delivering that intense heat. Thanks for the helpful tip for other barbecuers to keep an eye on their grill temperature!
Happy grilling,
NH
Speedy delivery & price
Great product, fast delivery & a good price
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von ecoblaze
Thank you so much for the great review!
We are thrilled to hear you are happy with the product, price, and fast delivery. We appreciate your business and hope to serve you again soon!
Kind regards,
NH
Exceptional service and actual lumpwood…
Exceptional service and actual lumpwood not small pieces and dust!
5. Juli 2026
Antwort von ecoblaze
Thank you so much for the fantastic review! We take great pride in supplying high-quality, large-graded lumpwood rather than the dusty leftovers often found elsewhere.
We are thrilled you enjoyed our service, and we look forward to supplying you again on your next order!
Kind regards,
NH
late delivery
I was promised delivery by seven days ago, but the product arrived yesterday.
5. Juli 2026
Antwort von ecoblaze
Thank you for your review. ⭐⭐⭐
We're sorry to hear that your delivery arrived later than expected. We understand how frustrating it can be when an order does not arrive within the timeframe promised, and we apologise for the inconvenience caused.
That said, we're pleased to hear that your order was ultimately delivered, and we appreciate you taking the time to share your feedback. Comments like yours help us identify areas where we can improve both our communication and delivery experience.
If you have any further concerns regarding your order, please don't hesitate to get in touch with our customer service team.
Kind regards,
The Ecoblaze Team
Great product,works well,delivered…
Great product,works well,delivered prompty and on time,would use again
2. Juli 2026
Antwort von ecoblaze
Thank you so much for the wonderful review! We are thrilled to hear that the product is working well and arrived right on time.
We appreciate your support and look forward to serving you again in the future!
Kind regards,
NH
EASY TO ORDER AND QUICK DELIVERY…
EASY TO ORDER AND QUICK DELIVERY GETTING READY FOR WINTER
7. Juli 2026
Antwort von ecoblaze
Thank you so much for the great review! We are delighted that the ordering process was easy and your delivery arrived quickly. It sounds like you are well-prepared for the colder months ahead.
We appreciate your support and look forward to helping you stay warm this winter!
Kind regards,
NH
Class service had a problem quickly…
Class service had a problem quickly resolved even through in a free kindling
7. Juli 2026
Antwort von ecoblaze
Thank you so much for the great review! We always aim to resolve any issues quickly and smoothly. We are glad we could make things right, and we hope you enjoy the free kindling!
We look forward to serving you again in the future.
Kind regards,
NH
Value and efficiency
It was very easy to order the product was good and delivery was prompt plus you get a discount code what's not to like 👍
7. Juli 2026
Antwort von ecoblaze
Thank you so much for the fantastic review! We are thrilled to hear you had such a seamless experience, from the easy ordering to the prompt delivery—and we're glad you enjoyed the discount code!
We appreciate your support and look forward to welcoming you back next time!
Kind regards,
NH
Antwort von ecoblaze
Thank you so much for the great review! We are delighted to hear that your order arrived on time and was well wrapped.
We appreciate your support and look forward to serving you again soon!
Kind regards,
NH
I’m not impressed with quality wood…
I’m not impressed with quality wood looks like half rotten I have emailed this company they did not respond I will not buying from them again
3. Juli 2026
Antwort von ecoblaze
We are deeply sorry to hear about your experience with the wood quality and for the lack of reply to your email. We hold our products to high standards, and we apologize for letting you down.
We don't want you to be left with a product you aren't completely happy with. Please contact us directly at [sales@ecoblaze.co.uk] with your order details so we can arrange a replacement or issue a full refund immediately.
Kind regards,
NH
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