Had an issue with an error on my canon edible printer. Rachel explained everything so well and in such detail giving me full reassurance about what I need to do! Brilliant
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Das sagen Bewerter
Response was great emailed every step till the courier recently my order. Ups who delivered nerdvto do better. Delivery time was 8am till 12pm the didn't arrive nearer to 6
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Even if I live in Norway, that is far away, I choose to use edible print supplies when I need new supplies for my cake business! The shipping is fast and the prices are great! I will never use another... Mehr ansehen
Unternehmen hat geantwortet
Been using Edible Print Supplies for many years now and they are easy to deal with, very responsive and orders arrive swiftly.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EPS have been the leading supplier of edible printing products since established in 2015. We stock the largest choice of icing sheets, wafer paper and edible ink in the UK, as well as a range of edible printers and tools for creating edible toppers for food and drink applications. Whether you're an independent cake decorator looking to create edible toppers for cakes and bakes, a chocolatier looking to create custom printed chocolates or a commercial bakery looking to fulfil large corporate orders with logo cake toppers, we are here to help! Our expert team have over 10 years experience in the edible printing industry so can advise on the best products suited to your food business and offer technical support with your edible printer along the way. EPS offer free next day delivery and unbeatable trade pricing on all of our industry leading edible papers and ink, unmatched 5 star customer support and we continue to improve and innovate to better serve the edible printing industry. We ship daily from our warehouse in Whalley, Lancashire, so get in touch or check out our product range on our website today!
Kontaktinformationen
Unit 49 Mitton Road Business Park, BB7 9DU, Whalley, Vereinigtes Königreich
- 01254 825786
- sales@edibleprintsupplies.co.uk
- edibleprintsupplies.co.uk
4,8
Hervorragend
120 Bewertungen
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Many thanks to Rachel for her help and patience sorting out my issue. Swift response with great customer service and much appreciated . 🙏
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
Thank you for taking the time to review the service you received - it was a pleasure to assist you! Rachel, EPS 🖨️✨
I just received the sugar sheets and I…
I just received the sugar sheets and I wanted to say a huge thank you!
They look absolutely amazing and the quality seems incredible!! ✨
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
Thank you so much for taking the time to review our icing sheets. We are so glad you are impressed with the quality! Thank you for choosing EPS, we look forward to future orders! 🖨️🧁
Great product
Fast delivery, packaged well, website easy to navigate with good descriptions of products. This printer is good value for money and produces very clear images. Would definitely recommend.
30. April 2026
Antwort von Edible Print Supplies
Thank you for taking the time to review your recent experience with EPS. We are so glad to hear the delivery was fast and your order was well packaged, and that you found the website user-friendly and informative. We will make sure to pass on your comments to the rest of the team! Thank you for choosing and recommending Edible Print Supplies 🖨️
Antwort von Edible Print Supplies
Thank you for taking the time to review our excellent products and quick delivery service, and thank you for choosing EPS 🖨️✨
Excellent fast delivery x
30. April 2026
Antwort von Edible Print Supplies
Thank you for taking the time to review the fast delivery service you received with your recent EPS order! 🖨️✨
Anna was patient
Anna was patient, pleasant and knowledgeable. A credit.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
Thank you so much for taking the time to review the service you received from Anna. She certainly is a credit to the company, and I will make sure to pass on your comments! Thanks again for choosing Edible Print Supplies 🖨️✨
such great customer service Nolan was…
such great customer service Nolan was great help and helped me out as I ordered the wrong paper and be able to change it and oder what was needed and got post out to me so fast. Bug thanks to Nolan for his help
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
Thank you so much for taking the time to leave a review, we are so glad to hear Nolan was helpful in ensuring you had the correct edible paper and was able to resolve this for you quickly. I will pass on your comments. Thanks again and please don't hesitate to ask if you have any questions about our edible paper for your next order! Rachel, EPS 🖨️✨
Good quik delivery good product thanls
30. März 2026
Antwort von Edible Print Supplies
Thank you for taking the time to highlight our product quality and speed of delivery! We appreciate your order and welcome you back soon. EPS 🖨️✨
Excellent quick delivery and the…
Excellent quick delivery and the instructions provided were spot on!
29. März 2026
Antwort von Edible Print Supplies
Thank you for taking the time to review the excellent and speedy service and delivery you received with your recent order! We are so pleased to hear the instructions provided were helpful, I will pass this positive feedback on to the relevant team. Rachel, EPS 🖨️✨
Antwort von Edible Print Supplies
Thank you for noting our product quality and professional service, we really appreciate it. Rachel, EPS 🖨️✨
Great communication
Great communication, I missed something off my order, after a quick email they added it on for me.
Excellent service.
Good competitive prices.
28. März 2026
Antwort von Edible Print Supplies
Thank you for taking the time to review the excellent after-sales service you received from our team. We are so glad to have helped make sure you have everything you need! We are also pleased to hear you find our pricing competitive and we look forward to your future orders with us. Rachel, EPS 🖨️✨
good and fast
27. März 2026
Antwort von Edible Print Supplies
Thank you for choosing Edible print Supplies and for taking the time to note our positive and fast service and delivery! Rachel, EPS 🖨️✨
Exceptional service and delivery
Exceptional service and delivery. Really pleased with products too.
25. März 2026
Antwort von Edible Print Supplies
Thank you for taking the time to review the exceptional service and delivery you received for your recent order. We are happy to hear you are pleased with your EPS products! Thanks for choosing us - Rachel, EPS 🖨️✨
Always a great service
Always a great service - very quick to help with any queries as well.
25. März 2026
Antwort von Edible Print Supplies
Thanks for the positive review, we are so glad to hear you've had a consistent good service. We're always happy to help! Rachel, EPS 🖨️✨
Amazing service
Amazing service!
I have been following EPS for a while and know they are highly recommended in the baking community. They did not disappoint from delivery to customer service from the lovely Nolan
Thank you!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
Thank you so much for sharing such kind feedback! We are so glad to hear your experience with EPS has been positive throughout and we are highly regarded in the baking community. I will pass on your comments to Nolan and the rest of the team! Rachel, EPS 🖨️✨
Excellent Customer Service
Excellent customer service from Anna and Nolan, I asked a question about using the pre cut icing templates, both responded with detailed instructions, exceeded my expectations. Thank you.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
We are so glad to hear Anna and Nolan were able to assist with your query regarding our pre-cut icing sheet templates. I will make sure to pass on your praise to the team. Thank you so much for taking the time to leave a review and for choosing Edible Print Supplies! 🖨️✨
Great company
This is a great company with great customer service. I received my order with next day delivery, I called for some advice as i’m not great with technology and the lady was very helpful. She not only explained everything but also sent videos which are very helpful. Would definitely recommend EPS
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Edible Print Supplies
Thank you so much for taking the time to leave a review. We are delighted to hear that you received such good service and support from our customer service team. I will make sure to pass on your comments to Anna who helped you. Thanks again, Rachel - EPS 🖨️✨
Antwort von Edible Print Supplies
Thank you for taking the time to leave a review and note our fast delivery! We pride ourselves in continuing to deliver a next day service to our satisfied customers 🖨️🌟
Very professional and prompt service
Sales team are excellent answered all of my many many many questions and swift delivery as well :-)
25. Februar 2026
Antwort von Edible Print Supplies
Thank you so much for taking the time to review our excellent service and fast delivery! I will pass on your comments to the sales team that helped you. Thanks again for choosing us as your edible printing supplier. Rachel, EPS 🖨️😊
Not before 10am
Sadly I can only give 3 stars which really reflects the failure of the Companies courier to deliver the next day before 10am. I desperately needed my items before 10am for a large corporate job. The parcel arrived at 1.30pm. Admittedly I got my £16 carrier fee reimbursed quickly but the company needs to reconsider whether it's courier, FedEx, can deliver before 10am.
25. Februar 2026
Antwort von Edible Print Supplies
Thank you for taking the time to leave your feedback. We’re very sorry to hear that your delivery did not arrive before 10am as expected, particularly given the time-sensitive nature of your order.
We always dispatch orders promptly and use reputable courier services for timed deliveries. However, once parcels leave us the final delivery stage is handled by the courier, so delays can occasionally occur that are outside of our direct control. We completely understand how frustrating this must have been.
As soon as the issue was raised, we refunded the delivery fee as the service level paid for was not met. While timed services are usually very reliable, we do take feedback like this seriously and will continue to review and raise issues with our courier partners to ensure we provide the best delivery options possible.
We truly appreciate your order and your feedback, and we hope to provide you with a smoother delivery experience in the future.
Rachel, EPS 🖨️✨
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