EFG Housewares Bewertungen 

115
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Poor management sale team dont respond at email. so i request EFG owner ask your team management why dont reply customer. I am your regular customer. we purchased many products your website as a bul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The guys at EFG always go the extra mile, whether that being securing stock, fast deliveries or getting extra information like product specs / images that we need. Pricing is transparent & f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Outstanding place to shop! I have been shopping here for a while now ( 10 years) there's two floors, it's very well stocked, very well organised business, the staff are all very friendly,excellent... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

EFG is a life saver for my business. Not many local houseware wholesalers offer online purchasing, this is a great way to order stock. It saves us a lot of time and effort. The online website allows u... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Großhändler
  2. auch in
  3. Abholgroßmarkt
  4. FMCG-Großhandel
  5. Großhandelsmarkt
  6. Haushaltswaren-Großhändler
  7. Werkzeuggroßhandel

Über EFG Housewares

Vom Unternehmen geschrieben

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We are proud to say we are the UK’s largest independent trade only wholesale business.

EFG have been trading since 1976 from London and many thousands of customers over the years have come to regard us as a trusted part of their business.

As the UK’s number one Cash and Carry wholesaler, we understand what you require from a UK Wholesale supplier and that is the largest range, at the best prices, every day.

We are now absolutely delighted to be able to bring the EFG difference to you via a brand-new purpose-built online wholesale website that covers over 50,000 product lines from over a 1000 of the UK’s most trusted brands - available to you 24/7, 365 days a year.

By opening a trade account with EFG you will not only enjoy a huge product selection, but also a class leading experience from order to delivery and with a dedicated team based in London you can be sure we can assist you every step of the way.

Our business has grown over the last 45 years to be one the UK’s most trusted UK wholesale businesses and now not just UK based customers enjoy the difference EFG have hundreds of clients all over the globe to be able to offer a one stop shop.

Let EFG be your wholesale partner, and together we can increase your profit and range!


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

115 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

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4,1

Alle Bewertungen

(115)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Chasing order before it is processed

For the second time I have had to call several days after I placed my web order before it was processed. Why do I have to keep chasing when order is already placed and paid for? I spoke to customer service to chase order placed on Monday and by Friday she said order was not even on the system. Promised to call back but never did. This is poor and you guys need to improve. It was not like this before.

17. November 2025
EFG Housewares-Logo

Antwort von EFG Housewares

Hi Johnny,

We are really sorry to hear about the issues you have had with this order from the sounds of it the experience you have had does not live up to the standards set out to the teams for how treat customers.

we will be passing this off to the order management team to try to figure out where the breakdown in communication came from and resolve this for you asap.

Bewertet mit 5 von 5 Sternen

EFG Wholesale has genuinely become one of my favourite spots to shop!

EFG Wholesale has genuinely become one of my favourite places to go for my Amazon FBA stock. Every visit feels like dropping in on friends — there’s always a warm welcome waiting. Mike, Nathan and the whole team have been brilliant with me from day one. They’re always ready to help, always patient, and you can tell they truly care about the people they work with.

The product range is huge, the prices are spot on, and as someone running an FBA business, it’s such a relief knowing I’m buying from a supplier I can completely trust. The consistency and communication make all the difference.

A special mention has to go to everyone who keeps the place running so smoothly — the forklift drivers who are always quick and careful, the delivery team who somehow stay cheerful no matter how busy it gets, and the lovely till staff who make the checkout feel effortless.

And of course, the wonderful lady in the canteen… she makes the best cup of tea in North London. Little touches like that are what make EFG feel more like a community than just a wholesaler.

Honestly, I couldn’t recommend them more.

1. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

M saleh

Not flow some time Not flow some time answer some not answer some not answer

8. September 2025
EFG Housewares-Logo

Antwort von EFG Housewares

Hi Moustafa,

We are a little confused what you mean by this review. I can see that you have placed an order on 08/09 so i imagine its about this order. do you have an issue with the order?

If you need to discuss it further please call us at 02088055756 or email huriye@efghousewares.co.uk

Bewertet mit 3 von 5 Sternen

I came there personally to register and…

I came there personally to register and presented all the necessary documents. I then used the registration number to buy and my shipper took them successfully, later on I bought items online and my shipper was refused pick up until I submitted another email and documents like I’m new.
If I didn’t have my email how was I able to buy and pay online?
About 10 days ago I bought another items and was given a confirmation and order number but up till now I haven’t received invoice.

12. August 2025
Bewertet mit 1 von 5 Sternen

Very slow delivery

Very slow delivery. Almost took them 10 days to deliver. Once the order was delivered, there was a discrepancy in the goods. Short by 5 items!

4. August 2025
EFG Housewares-Logo

Antwort von EFG Housewares

Good Morning,

Apologies for the late delivery you should have received the goods sooner than 10 days! i am looking into the order this end and i have asked our sales team to reach out to discuss it further. Regarding short items, this can happen due to us being a cash and carry but i assure you, we would not have charged you on the final invoice for these lines.

Bewertet mit 5 von 5 Sternen

I had a great experience


I had a great experience! The customer service was pleasant and professional. My order was delivered very quickly, and the team was extremely helpful with any questions I had. I’m really impressed with the efficiency and support. Highly recommended!

9. Juli 2025
Bewertung ohne vorherige Einladung
EFG Housewares-Logo

Antwort von EFG Housewares

thank you for the very kind review, we look forward to working with you more in the future!

Bewertet mit 4 von 5 Sternen

Was great shopping via the website but…

Was great shopping via the website but it takes a long time for your items to be picked and your invoice sent to you. Especially for us that shop outside the UK.
Some of us work with deadlines as par your customer wanting to know when you will restock a particular item that they urgently need.

23. Juli 2025
EFG Housewares-Logo

Antwort von EFG Housewares

thank you for taking the time to provide us the valuable feedback

Bewertet mit 5 von 5 Sternen

Great service orders done perfectly so…

Great service orders done perfectly so respectful good customer care.
Connor deserves a great award for his good services rendered and perfect customer care 👌

26. Juli 2025
Bewertung ohne vorherige Einladung
EFG Housewares-Logo

Antwort von EFG Housewares

thank you for the kind review!

Bewertet mit 5 von 5 Sternen

Great customer service from Conner

EFG have been great with customer service. Conner is always very helpful and a pleasure to deal with. I will continue to use them to purchase goods.

23. Juli 2025
Bewertung ohne vorherige Einladung
EFG Housewares-Logo

Antwort von EFG Housewares

Thank you for taking the time to give us some feedback, we really do appreciate it.

Bewertet mit 5 von 5 Sternen

I have been a customer of EFG for 17…

I have been a customer of EFG for 17 years. Always have a good and complete range of products for all business types at competitive prices.
Their website is easy to use and very functional if you don't have time to go there in person

15. Juli 2025
Bewertung ohne vorherige Einladung
EFG Housewares-Logo

Antwort von EFG Housewares

Thank you for the kind review! It always good to hear what such a long standing customer has to say about us. we value your custom and hope to work with you for many years to come!

Bewertet mit 5 von 5 Sternen

I ordered for the first time and…

I ordered for the first time and everything went perfectly. The process was smooth, communication was clear, and I received my order right on time. The product was well-packaged and exactly as described. I’m very satisfied and will definitely order again. Highly recommended!

24. Juni 2025
Bewertet mit 4 von 5 Sternen

ISSUES RECTIFIED ..... RATING UPGRADED

WHAT A SHAME !!!....While I appreciate a nearly
£3,000.00 spend on 3 orders ( 73564, 73663 & 73836 ) over a 6 week period with yourselves is not massive, it was certainly enough for you to rectify the problem with order 2 and send me the MISSING lighters ( THAT WE HAD PAID FOR ) and MISSING INVOICE from order 3 .... BUT NO !! .... Despite 3 emails and 2 phone calls to EFG Housewares we have been continually ignored over the last 5 weeks .... It must be nice to be able to treat your customers with such little respect.

UPDATE....
After intervention by Mr Mike Smith this matter has now been RESOLVED to my COMPLETE satisfaction with both missing items sent to me and therefore feel it only fair to upgrade my experience to FOUR stars and THANK YOU !..... Further orders will follow !

27. April 2025
Bewertung ohne vorherige Einladung
EFG Housewares-Logo

Antwort von EFG Housewares

Hi Mark,

I am very sorry to hear that you have been unable to speak to somebody here regarding your order or any issues you have had with them. i am going to have somebody call you right away to address the issues you have had and make sure that they do not happen again. We do value all customers and want to make the experience of shopping with us as easy as possible so its taken very seriously when we hear of an issue like this.

I can see your account/details so pleas expect somebody to be in touch shortly.

Bewertet mit 1 von 5 Sternen

I genuinely don’t understand the…

I genuinely don’t understand the positive reviews. These wholesalers advertise thousands of products on their website, but none are profitable for Amazon sellers. Their prices are basically the same — or even higher — than what’s already on Amazon. If you’re looking to waste your time, this is the place to do it.

They don’t even provide a proper price list. I went through 34 different brands, checking product after product manually, and every single one would result in a loss of around £3 per item once you factor in Amazon fees. That’s not just unprofitable — it’s unsustainable.

I honestly don’t know how they’re running a business if they can’t price for wholesale or understand the needs of online sellers. If you’re considering working with this company for Amazon FBA — don’t. I spent 8 days trying to find just one good deal, and it was a complete waste of time.

24. Mai 2025
Bewertung ohne vorherige Einladung
EFG Housewares-Logo

Antwort von EFG Housewares

Thank you for your feedback.

We’re sorry to hear that you didn’t find the pricing aligned with your expectations. However, it's important to clarify that EFG Housewares Ltd is a general wholesale supplier serving a broad range of UK retail sectors — including high street shops, convenience stores, independent retailers, market traders, and more. Our business model is not tailored exclusively to Amazon FBA sellers, and our pricing reflects wholesale value across multiple channels, not just online marketplaces.

While you may have accessed our trade pricing online, it's important to note that our product range and pricing are designed to support a wide variety of retail businesses — not just online marketplaces like Amazon. Many of our customers, including both bricks-and-mortar retailers and online sellers, find value in our range depending on their specific business models, volumes, and customer bases. as well as also being a delivered service for free over £650

We always encourage prospective customers to reach out directly so we can understand your specific needs and advise accordingly. While Trustpilot is a great space for sharing experiences, it’s most valuable when based on actual service interactions rather than assumptions based on browsing our product listings alone.

We appreciate your time and hope you find the right supplier for your business model.

— EFG Housewares Ltd

Bewertet mit 5 von 5 Sternen

Straightforward and easy to deal with

Straightforward and easy to deal with. Nice to be able to speak too someone on the phone too.

12. Mai 2025
EFG Housewares-Logo

Antwort von EFG Housewares

thank you for sharing your positive feedback with us! we look forward to working with you more inf the future.

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