Ordered on the 7th February today 21st of February still 🤪 have nothing 🙃 processed the DPD parcel with tracking generated next day. Only email communications, one man show... Buying cheaper fro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Clearly inundated and presumably an online middle man seller importing against sales.Anyway and despite some bad reviews they did reply to holdups and did deliver what they promised .They are not sca... Mehr ansehen
Unternehmen hat geantwortet
Would give zero stars!!! Returned an item completely unopened, returned by tracked, they acknowledged receipt of return, been waiting nearly a month for refund, they keep fobbing me off, 3 times now m... Mehr ansehen
Unternehmen hat geantwortet
I made two separate purchases. The first took a while to arrive, but I was kept informed of progress and offer of refund. As the price could not be met by any other supplier, I stuck with it. The good... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At eGadgetsdeal, explore our diverse collection of cutting-edge gadgets, electronics, and accessories at competitive prices. From smartphones to laptops and smart home devices, find exactly what you need. Benefit from swift shipping, secure payments, and responsive customer support. Trust us for your satisfaction.
Kontaktinformationen
Vereinigtes Königreich
- contact@egadgetsdeal.co.uk
- egadgetsdeal.co.uk
2,1
Mangelhaft
318 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered an Alexa dot
I ordered an Alexa dot. I was sent one aimed at Far Eastern market so all in a language I could not understand. I returned but refund was not made in stated timeframe. I emailed and was promised refund in 4-6 working days. This time passed and still no refund. The only telephone number does not answer. This feels like a total scam. I would never use this business sgain
14. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We sincerely apologise for any confusion and frustration caused by your recent purchase. At eGadgetsdeal, we strive to offer the best deals by sourcing products globally, as stated on our website: "We source globally to bring you the best deals and latest products, mostly international versions compatible with UK standards." However, we understand that this may not have been clear at the time of your purchase, and we regret any inconvenience this may have caused.
We appreciate you reaching out to us, and we have promptly processed your refund in line with our commitment to customer satisfaction. Your feedback is invaluable, and we are continuously working to improve our product descriptions and customer communication to ensure a smoother shopping experience for everyone.
Once again, we are truly sorry that your experience did not meet expectations. We hope to have the opportunity to serve you better in the future. If you have any further concerns, please don’t hesitate to contact us.
Sincerely,
eGadgetsdeal
Not good
Not good. No delivery and I received a “cut and paste”email response from them eventually saying they had logistics problems. Fortunately I had used Amex. I initiated a claim with Amex and the following day eGadgets emailed to say they were issuing a refund. Either way I’m getting my money back! I’m using Amazon next time. A few pounds more but at least I’ll get my GoPro!!!
27. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We sincerely apologise for the frustration and disappointment caused by the delays with your order. We completely understand how important it was for you to receive your camera on time, especially for your upcoming diving holiday.
Regrettably, unforeseen logistical challenges affected our estimated delivery time, and we deeply regret the inconvenience this caused. Please rest assured that we take such issues very seriously and are actively working to improve our processes to prevent similar situations in the future.
We can confirm that your refund was processed promptly, and we appreciate your patience throughout the process. Customer satisfaction and trust are at the heart of what we do, and while we regret that we couldn’t meet your expectations this time, we truly hope to have the opportunity to serve you better in the future.
If there is anything further we can do to assist you, please don’t hesitate to reach out.
Sincerely,
eGadgetsdeal
Item reportedly lost
Item reportedly lost, refund system 'not working'. Waing for refund from credit card. Would be zero star if system allowed. Have you heard of a 'long firm'?
AVOID, AVOID, AVOID!
12. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We are truly sorry to hear about your frustration and deeply regret the experience you’ve had with us. Please know that we take your concerns seriously, and we understand your disappointment.
As per our previous communication, we have encountered unexpected issues with the shipping process, and unfortunately, Royal Mail has informed us that the parcel was lost within their warehouse. We fully acknowledge that this situation should have been handled better, and we are sincerely sorry for the delay and inconvenience caused.
Regarding the refund, we deeply regret the technical issues we’ve faced in processing it promptly. Our team has been working diligently to resolve the matter, and we’ve committed to processing the refund within the next 5 working days, as mentioned in our recent update. We completely understand the frustration this has caused and are dedicated to ensuring it is resolved as quickly as possible.
We value all feedback and are continuously working to improve our service. Rest assured, we are doing everything we can to ensure this does not happen again.
We truly appreciate your patience and understanding, and we hope that, despite this experience, you can see that we are committed to resolving the issue and providing better service moving forward.
Sincerely,
eGadgetsdeal
Paid but not received the item
Do not touch. I ordered a watch and have not received it. They have not replied to my emails, i can not log in to my account but they have taken the money. I will have to take it up with my bank.
In response to their reply.... They have NOT sent me any emails. I received my refund from my bank. Their price was too good to be true.
28. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We are truly sorry to hear about your experience and sincerely regret any frustration this has caused you.
As mentioned in our last communication, your refund has been processed, and while most transactions are completed within a few working days, the exact timeframe depends on your bank’s processing policies.
We completely understand your concerns and assure you that we take every order seriously. If you are still experiencing any issues, please don’t hesitate to contact our support team at contact@egadgetsdeal.co.uk—we are more than happy to assist you further.
At eGadgetsdeal, we remain committed to providing a reliable and transparent service, and we truly appreciate your patience and understanding.
Sincerely,
eGadgetsdeal
My order was placed 2.5 weeks ago but…
My order was placed 2.5 weeks ago but has not been delivered and the Royal mail tracking service States they have not yet received my item!
11. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We're very sorry to hear about your experience, and we completely understand how frustrating this must be.
However, we have checked our system and, unfortunately, we are unable to locate an order under your details. We truly want to resolve this for you, so we kindly ask you to contact our customer support team at contact@egadgetsdeal.co.uk with your order number and any relevant details. This will allow us to investigate further and assist you as quickly as possible.
At eGadgetsdeal, we are committed to providing reliable service and ensuring that every customer receives their order. We appreciate the opportunity to make this right and look forward to hearing from you soon.
Sincerely,
eGadgetsdeal
Don't Order From Here!
Order tracking showed at a Royal Mail depot for nearly a week. Royal Mail said the item was lost if the tracking had not updated. eGadgets refused to send out a replacement till they had settled with Royal Mail. A month and a half on and I've had to charge back through my credit card company to get refund. Don't touch this company with a barge pole. Pay a little more and go with someone reputable.
31. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for your patience while we continue investigating the issue with Royal Mail.
As outlined in our Delivery Policy, when a parcel is reported missing or delayed, we immediately work with the courier to determine its status. We have already escalated this case with Royal Mail and are awaiting further updates.
We completely understand your frustration, and we assure you that we are doing everything possible to resolve this for you. If Royal Mail confirms the parcel as lost, we will promptly take the necessary steps .
We sincerely appreciate your patience and cooperation. Please let us know if you have any further questions, and we will be happy to assist.
Sincerely,
eGadgetsdeal
Ordered some headphones on the 29th of…
Ordered some headphones on the 29th of January. I received an email to say the item had been shipped on the 31st. 4-6 working days apparently. Still waiting. No reply to chaser email. No idea if I’ve been scammed or not!! 🤬
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We sincerely apologise for the delays and the frustration this has caused you. We completely understand how disappointing it is when an order does not arrive on time, especially when it was intended as a gift.
Unfortunately, due to unforeseen logistical issues, we were unable to dispatch your order as expected, and we take full responsibility for the inconvenience this has caused. Your request for a refund has been acknowledged, and we are working to ensure it is processed as quickly as possible.
We deeply regret this experience and are taking steps to improve our fulfilment process to prevent similar issues in the future. If you have any further concerns, please feel free to reach out to us directly.
Sincerely,
eGadgetsdeal
Been waiting 3 weeks now for beats…
Been waiting 3 weeks now for beats headphones and nothing try emailing nothing what a loss if money do not touch this company trying to get my money back though the bank please don’t touch egadetsdeals SCAM
25. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We sincerely apologise for the frustration and disappointment caused by your experience. We fully understand how frustrating delays can be, and we regret that we were unable to fulfil your order as expected.
Unfortunately, due to unexpected stock shortages from our supplier, we were unable to dispatch your item on time. We acknowledge that our communication could have been clearer and more proactive in keeping you updated, and we deeply regret any inconvenience this has caused.
Regarding your refund request, we understand how important it is to receive a prompt resolution. Please rest assured that we are working diligently to improve our processes and avoid similar issues in the future.
We take all feedback seriously and are committed to making things right. If there is anything further we can do to assist you, please do not hesitate to contact us.
Sincerely,
eGadgetsdeal
Bought a Samsung Galaxy S24 Ultra a few…
Bought a Samsung Galaxy S24 Ultra a few days ago, and it was delivered very quickly by Royal Mail (which was a bit of a shock). The Phone is great and works exactly as expected, and considering the price was the best on the internet, I am pretty happy
30. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that your Samsung Galaxy S24 Ultra arrived quickly and that you're happy with both the phone and the great value you received.
Providing quality products at competitive prices, along with a smooth shopping experience, is our top priority, so it’s fantastic to know we met your expectations. If you ever need any assistance in the future, we’re always here to help.
Enjoy your new phone, and thanks again for choosing us!
Sincerely,
eGadgetsdeal
Scammers
Scammers, steer clear!
Ordered items on the 26th Jan, had the tracking info as per the others but nothing else.
26. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We are very sorry to hear about your experience and completely understand your frustration. We never intend for any customer to feel misled or let down.
According to our records, your order was processed and handed over to our logistics partner, and tracking information was provided. However, we acknowledge that delays can be frustrating, and we sincerely apologise for any inconvenience this has caused you.
We take all concerns seriously and would love the opportunity to resolve this for you. Please reach out to our customer service team so we can look into this matter further and ensure a satisfactory resolution.
We appreciate your feedback and will continue working to improve our communication and delivery process to provide a better experience for all our customers.
Sincerely,
eGadgetsdeal
Item has not arrived
Item has not arrived, royal mail says they have not received the item. Postage was a few days on website and it has been weeks
Edit. Item arrived but took weeks! The tracking number they give you is nonsense
28. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for your feedback, and we sincerely apologise for the delay in delivering your order. We understand how frustrating it must have been to wait longer than expected, and we truly regret any inconvenience caused.
While we strive to provide accurate tracking updates, we acknowledge that delays in carrier processing can sometimes cause discrepancies. We are actively working with our shipping partners to improve tracking accuracy and delivery times.
If there’s anything further we can do to assist you, please don’t hesitate to get in touch. Your satisfaction is important to us, and we are continuously working to enhance our service.
Sincerely,
eGadgetsdeal
Scammed.
Iv waited over the 4-6 working days they claimed my parcel would be delivered in. Kept checking royal mail tracking which kept saying. "Were expecting it" iv written multiple emails to them for an update. Not received anything. Seems like a scam. I'm not a competitor as one of the other reviews states. I'm a customer that's lost out on £250 which is a joke. Pathetic. Will be reporting them via my bank.
28. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We sincerely regret the frustration and inconvenience you experienced with your order. We completely understand how important it is to receive updates and timely deliveries, and we are truly sorry that we did not meet your expectations on this occasion.
To clarify, while we did encounter unexpected delays, we processed your refund in full as soon as we were made aware of your request. We appreciate your patience during this process, and we want to assure you and all our customers that we take every concern seriously and always strive to resolve any issues as quickly and fairly as possible.
We are continuously working to improve our service and ensure better communication regarding order tracking and delivery timelines. Should you have any further questions or concerns, please do not hesitate to reach out to our support team.
Sincerely,
eGadgetsdeal
Parcel has not reached Royal Mail…
Parcel has not reached Royal Mail within 24 hours and with no reply to emails I have no idea if it has even left their depot.
This was meant to be a birthday present and as a result I paid extra for 3-5 days shipping however with no update as to where my order is I have most likely lost on my money worth for the quicker delivery and am worried that the delivery may not even get here for their birthday.
Update: company said they would dispatch midweek and have not. With no update or reply to my emails, I am cancelling order and calling bank to get money back.
28. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience caused by the delay in dispatching your order. We completely understand your frustration, especially as this was intended to be a gift.
Please rest assured that our customer service team has already processed your refund request and our accounting department is handling it. If there are any further updates, our team will keep you informed. We truly appreciate your patience and regret that we were unable to meet your expectations on this occasion.
At eGadgetsdeal, we are committed to providing a reliable service, and we are continuously working to improve our processes to prevent such issues in the future. If there’s anything else we can do to make things right, please do not hesitate to reach out.
Sincerely,
eGadgetsdeal
1 star is being kind.
1 star is being kind.
ordered a fire stick at the start off january and under the assumption i would it within 4-6 days.
2 weeks later and still nothing so requested a refund, was asked for my bank details to send the money back and still no money.
**stay clear**
28. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We are truly sorry for the inconvenience and frustration caused by the delay in processing your order and refund. We understand how disappointing this experience must have been for you, and we take full responsibility for not meeting your expectations.
After reviewing your case with our accounts team, we can confirm that the full refund has been successfully processed. If, for any reason, you have not yet received the funds, please don’t hesitate to contact us directly, and we will prioritise resolving the issue immediately.
At eGadgetsdeal, we are committed to learning from situations like this to improve our services and ensure smoother transactions for all our customers. We genuinely appreciate your feedback, as it helps us grow and better serve our valued customers in the future.
Once again, we apologise for the inconvenience and hope to have the opportunity to restore your confidence in us.
Sincerely,
eGadgetsdeal
Don’t deliver and keep your money!
I ordered a product from a gadgetsdeals and it was supposed to be with me within 4 to 6 days. After nine days I chased the product and they came back and said that supply and demand was a problem and they and they wouldn’t be able to ship it until the following week. After total 13 days I request a refund I’ve had to chase and chase them for this refund keep being promised five days two days and still it hasn’t arrived. Don’t trust them they do not do what they say and they keep your money.
27. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for sharing your experience with us. We truly regret the frustration caused by the delays in processing your refund and understand how this has impacted your trust in our company.
After carefully reviewing our records and correspondence, we can confirm that your refund has been processed. Typically, once a refund is issued, it should appear in your account within 1-3 working days, though in rare cases it may take up to 30 days depending on your bank’s processing times. We apologise for any confusion surrounding this timeline.
We acknowledge that our communication during this process fell short of your expectations, and we take full responsibility for that. We are continuously working to improve our internal processes to prevent such delays from happening again, especially during busy seasons.
We value every customer and strive to handle all concerns with transparency and efficiency. Should you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to contact us directly at contact@egadgetsdeal.co.uk.
Thank you for your patience, and we hope to have the opportunity to restore your confidence in our service.
Sincerely,
eGadgetsdeal
Awful service
Awful service. The item took weeks and weeks to arrive. When I wanted to return it I had to pay the postage and they charged a 10% of the item’s value restocking fee. I then had to chase and chase for the refund to be processed.
27. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, but we appreciate the opportunity to clarify the situation.
After reviewing our correspondence and with confirmation from our accounting team, we can confirm that your refund has already been processed. If you haven’t received it yet, it should appear in your account shortly, depending on your bank's processing times.
Regarding the return, we would like to highlight that our Returns Policy, which is clearly stated on our website, covers full refunds for items that are dead on arrival (DOA) or incorrectly delivered. For your reference:
Wrong or DOA Items
Email us within 48 hours of taking delivery of your product and request a return under this policy. We will provide specific instructions on how to proceed, and you may be eligible for a full refund if:
- The item does not work straight out of the box (DOA).
- The item is not what you ordered.
- The returned items are confirmed to be DOA or incorrect after our inspection.
Products must be returned in their original packaging, along with all included accessories, within 14 business days of your return request.
If the item does not meet the above conditions, the return shipping cost may be deducted from the final refund amount.
In your message, you mentioned that the item was returned because it was incompatible with your daughter’s iPad, not due to a fault or incorrect delivery. As such, the return shipping cost was deducted in line with our policy.
We genuinely strive to offer transparent service and ensure customer satisfaction. We are always available to clarify policies and assist with any concerns. Should you have any further queries, please don't hesitate to contact our customer support team at contact@egadgetsdeal.co.uk.
Thank you for your understanding, and we hope to serve you better in the future.
Sincerely,
eGadgetsdeal
Don't listen to the 1 star reviews on…
Don't listen to the 1 star reviews on here, its competitors trying to discredit this company. I Have ordered 3 things from these guys over holiday period - smart watch, tablet and phone, all came within a week of being shipped, not one bad thing to say about products and service, good communication throughout with excellent tracking details and best price for products i could find online. Will be using in future.
25. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you so much for your positive review! We truly appreciate your support and kind words. It’s wonderful to hear that you had a great experience with all your orders, and we’re pleased that our products, service, and communication met your expectations.
We’re committed to providing our customers with the best prices and top-notch service, and your feedback reaffirms that we’re on the right track. We’re excited to continue serving you in the future and look forward to your next purchase!
Sincerely,
eGadgetsdeal
Terrible company
Terrible company. They are often slightly cheaper prices but the product we received was an imported device which had no UKCA certification on it and had a foreign mains plug. We have reported them to trading standards. Customer service is awful and delivery was very slow.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience and appreciate the opportunity to address your concerns.
At eGadgetsdeal, we are transparent about our sourcing practices. As clearly stated on our website and FAQs page, “We source globally to bring you the best deals and latest products, mostly international versions compatible with UK standards.” This approach allows us to offer competitive prices while ensuring the products meet functional compatibility within the UK. However, we understand that international versions may not meet everyone's expectations, and we apologise if this was not sufficiently clear during your purchase.
We would appreciate the chance to investigate this matter further. Unfortunately, we could not locate your order in our system. To assist you promptly, could you please provide your order number or reach out to us directly at contact@egadgetsdeal.co.uk?
We are committed to improving our services and addressing any issues our customers face. Your feedback is invaluable in helping us enhance both our product offerings and customer support. We look forward to resolving this matter to your satisfaction.
Sincerely,
eGadgetsdeal
Appreciation for Trustpilot’s Role in Highlighting eGadgetsdeal’s Misconduct
I am writing to express my gratitude for your support in validating my review of eGadgetsdeal and for not yielding to their attempts to silence honest feedback. Your decision to uphold my comments, despite their unfounded accusations of defamation, speaks volumes about your commitment to transparency and fairness.
eGadgetsdeal’s conduct is unquestionably dubious. Their claims of using PayPal for payment processing are utterly misleading, as there is no visible PayPal checkout option on their site. Instead, customers are met with nothing more than a PayPal logo tucked at the bottom of the page—a tactic designed to falsely imply safety and trustworthiness. In reality, customers are forced to enter their payment information directly into eGadgetsdeal’s questionable system, exposing them to significant financial risks.
Instead of addressing these false practices, eGadgetsdeal appears focused on targeting customer reviews. This approach not only undermines consumer confidence but also demonstrates a blatant disregard for ethical trading standards. Rather than silencing customers who bring attention to their shortcomings, they would do well to reflect on their own failings.
Moreover, their customer service representatives should consider the broader implications of supporting such a company. By defending a business rooted in deceptive behaviour, they are complicit in perpetuating unethical operations that harm customers. Their energy would be better spent urging eGadgetsdeal to adopt honest and transparent business practices.
Thank you for upholding my review and providing a platform where dubious businesses like eGadgetsdeal can be rightfully scrutinised. Your actions ensure that consumers are informed and protected from companies that engage in misleading and unethical activities.
24. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
Thank you for taking the time to share your concerns with us. We take feedback from our customers very seriously, and we’re genuinely sorry that your experience with us has led to such frustration and mistrust.
We want to assure you and our wider customer community that eGadgetsdeal operates with complete transparency and integrity. After carefully reviewing your feedback, we immediately escalated your concerns within our team. As a result, we have updated our website to ensure that the PayPal button is now clearly visible during both the product browsing and checkout process. This update was made to enhance clarity and provide our customers with additional confidence when shopping with us.
Our intention has never been to mislead or create confusion, and we deeply regret any misunderstanding caused by the previous payment setup. The absence of a visible PayPal button was due to a technical integration issue, not any attempt to deceive. However, we understand how important it is for customers to have full visibility of secure payment options, and we’re grateful your feedback brought this to our attention.
At eGadgetsdeal, we are committed to providing a safe, secure, and trustworthy shopping experience. We welcome further dialogue to address any outstanding issues you may have, and we’d be more than happy to discuss this with you directly at contact@egadgetsdeal.co.uk.
Your feedback has been invaluable in helping us improve, and we sincerely hope you’ll see our actions as a testament to our commitment to customer satisfaction and ethical business practices.
Sincerely,
eGadgetsdeal
Fake items - experienced scammers
Took ages to arrive, and when it did, it looked dodgy—pretty sure it’s a fake. Couldn’t get it working, so I sent it straight back. Still no refund, and I’ve had to report them to Trading Standards and Apple. Absolute joke—don’t trust this lot.
5. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von eGadgetsdeal
Dear Customer,
We are truly sorry to hear about your experience and appreciate you bringing this to our attention. We take such claims very seriously, as customer trust and product authenticity are our top priorities.
To clarify, all our products are brand-new, authentic and perfectly sealed. We buy stocks directly from the manufacturers and that is why our price is highly competitive in the market.
We are concerned that you had trouble getting the product to work and are eager to investigate further. However, we cannot locate your order in our system based on the information provided in your review. To resolve this promptly, we kindly request you to provide your order number or contact us directly at contact@egadgetsdeal.co.uk.
Regarding your refund, if you’ve already returned the item, we want to ensure that this is processed immediately. Please reach out so we can assist you directly.
We are committed to providing genuine products and reliable service. We hope to hear from you soon to resolve this to your satisfaction.
Sincerely,
eGadgetsdeal
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.