So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Mehr ansehen
Unternehmen hat geantwortet
Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Mehr ansehen
Unternehmen hat geantwortet
Outstanding customer service! I only recently discovered this company and have had issues with sizing, staff have gone above and beyond on numerous occasions in order to get this rectified. From t... Mehr ansehen
Unternehmen hat geantwortet
Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I received my first box and I was blown away by the quality and ideal self care treat. The set I received was beautiful and the additional touches like the scrunchie and tea sample was so nice.
Can't recommend enough for a little treat for yourself and a pick-me up
The idea is good and the lingerie is nice. However, I have received the wrong size twice now. I had to pay the postage in order to get an exchange for one of the boxes. The second one I have reported but it seems they will not do anything about it. I am not sure what's the point of paying £24.99 for a mystery lingerie box if the items don't fit and the sizes are inconsistent. None of the bras actually had a size tag either, it has been cut off. If this could be sorted, it would be a good service, but in the present circumstances it's not worth it.

Antwort von Elia
Gorgeous sets of great quality! Comes with cute little extras too like a scrunchie. Incredible value for money
Beautiful designs and great quality!
I lookforward to my subscription box every month.
Absolutely stunning box sets. I have subscribed to the monthly set and so far each box has been amazing. Perfect fit with good quality material that is very soft on the skin. Plus a whole lot of extra goodies that come with the box as well, which make for the perfect 'me day' when you just need to look after yourself. Will keep my subscription until I have every set!
so this company is very good and run by very kind happy and helpful people, i got an order which was the monthly subscription mystery boxes and it was beautiful but i had picked the wrong size and had to get the sizing changed due to it being a monthly subscription however you cant do that on the website which i would say is the only flaw alas the customer help email were very understanding and helpful showing me that they really do care about their customers and the quality they will experience with their brand cant wait for my next box x 14-11-24
update XD so not only did i get a refund for my first box but they sent me a whole new set so i got two this month and the new sizes fit perfectly, even prettier than my original package, very very very pleased with this company with the people and the items received 26-12-24
This has been my favourite purchase of 2024, and will continue to keep getting this throughout next year! I love love love the company. The people are lovely the sets are stunning. 10/10 and have recommended to my friends also! So worth the price.
My husband got me a set from here, opened it and could clearly see it wouldn’t fit. The cup size is well off and it didn’t even have a size label in to show the sizes. Odd not to have a size label, the box was full of random stuff eg coffee bags, plastic leaves and scrunchie, didn’t understand the reason behind plastic leaves it was just not needed. Wouldn’t ever use again. Waste of money
I've loved everything I've ordered from here so far quality is great and everything is sooo pretty 😍 customer service is also very helpful
Lovely quality and customer service. Lovely variety in the sunscription box. Very happy :)
Since signing up with Elia Boutique, I have not been disappointed, stunning designs and the fit is perfect and true to size
I have struggled to find underwear that’s as comfortable while making me feel so confident. The lingerie is great quality and is totally true to size so have no fear when ordering from Elia. Cannot recommend enough xx
Lovely underwear brilliant little pick me up mid month of beautiful quality and lovely thoughtful packaging would highly recommend
Lovely service and would definitely use again !
Beautiful lingerie, great sets well presented and priced, brought for my wife she looks stunning in the new sets every month great service
I have just received my 2nd subscription box and absolutely love it! In my first box, the knickers were a bit on the small side so I contacted customer service who promptly replied and updated the size for me. I also love the little treats in the box too. Would recommend for treating yourself or your significant other.
Really good so far, only had one box but I loved it ☺️
Amazing treat for the girlfriend
She's has loved every single set that has turned up. Loves the little gift included. Perfectly fitted and she looks amazing
My wife loves receiving her monthly box.. the quality is absolutely brilliant and she looks forward to the monthly surprise
I've had great experience with this company. When my first order came and I realised it was the wrong size, they were easy to contact and changed it for me . Since then they fit me perfectly. The underwear is of great quality and always come packed with care.
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