Emamaco Bewertungen 34

This is the worst brand EVER I placed an order with them 2 months ago still have not received nothing not even a confirmation email. I’ve emailed them multiple times and out of the 10 emails I have sent in regards to my order they have only responded to 2 emails advising that they are not going to refund the order as it will be an extra 2 weeks for delivery. They have no advised on the website that there is a delay nor told any customers of this issue. This is the most rudest customer service I’ve ever come across. 2 months later and still in the process of contact due to them not replying to anything. I ordered them for me once I gave birth and my child is now 2 months old and I’m being refused a refund.

I ordered maternity tights from Emamaco on 27 September 2025 and as of 15 November 2025 they still have not been shipped. I have emailed several times asking for order tracking and requesting a refund as their website states they ship to Australia within 2-10 days, but each response is clearly written by AI and they will not grant a refund as ‘the order has already been processed’, however they cannot prove the item has been shipped or even processed. I bought from an instagram ad and have reported them via social media. This is clearly a scam and I don’t want anyone else to lose their money.

I ordered maternity leggings at the end of September and it's now been 6 weeks and I haven't had any order updates and haven't received anything. I emailed them a week ago to follow up but received no reply. Writing this review so people think twice before ordering, especially for pregnancy and postpartum

Do not order from this company. I’ve ordered from them previously and had no issues, but this time it’s been 5 weeks with no dispatch. Emails aren’t being responded to. Unsure of the products will arrive at all at this point.

It's been a month, no products still. I was told another 1-2 weeks after sending multiple emails. I'm pretty sure shipping from an international warehouse, negates calling yourself an Australian company. There was also a delay on my last order, will never buy again!!!

Total scam. I placed an order 3 weeks ago and have not received any dispatch notification, update, or response to multiple emails. There was no mention of delays on their website, social media, or order confirmation at the time of purchase.

After I contacted them asking for a refund, they ignored all communication and then updated their shipping policy after the fact, clearly trying to justify ongoing delays after mentioning ACCC.

They also delete comments on social media from customers asking about missing orders, which shows there are many people experiencing the same issue. This behaviour is deceptive and unacceptable.

I’ve now had to dispute the transaction with my bank and thankfully recovered my money. Be very cautious this company should be avoided.

Don’t even want to give one star! Haven’t received my order after 3 months, keep getting told it’s been shipped from international warehouse. I have asked for a refund! They’re scammers!

Bought two maternity crops from them, one came with a broken strap, the other is a terrible fit. Cup size is too small and band size is far too big. Straps and band cannot be adjusted.

Disappointing experience postpartum. Small, tight, poor customer service. Not worth your money.

Avoid this company. Placed an order, heard nothing, no confirmation, no order status update. I messaged twice with no response. I decided to cancel my order and claim a refund via PayPal. They finally responded to tell me they don't accept cancellations, even though my order hadn't even been picked yet. They then quickly picked and posted my order and told PayPal they'd sent it so I couldn't get a refund. They're dirty, cheating stinkers. Don't buy from them.

Placed an order of in stock items at the start of the month and didn’t get shipping details. I enquired and they stated items were purchased as pre-order. However nowhere on the website or invoice did it state this.

They then claimed delays. I asked for a refund and they ignored my request. They then sent a partial order (even though they said they couldn’t do this weeks before).

I asked for a return label and for them to refund the remaining order. Both ignored.

I went through PayPal to get a refund on the items not sent. Did awaiting a return label for the items sent after a refund was requested due to their false advertisement. They are refusing and I have sent this information to consumer affairs.

Their sales tactics and customer service are really unethical. Their communication is basically non existent and they refuse to issue refunds under any circumstances. Be very wary! I bought tights for summer, waiter over a month for an update and got none. I emailed them only to be told I’d have to wait 2 months as they were on back order. If I had known they’d arrive in winter I would never have purchased them! I ask to cancel and request a refund, they tell me I’ve changed my mind which I most definitely didn’t! They then decide to just send the product to me and stop responding to any of my emails. I sent them back and only after asking for my money back did they respond saying they strictly adhere to their no refund policy for sale items. Now I’m stuck with a useless credit note that I will never use because I’m so disgusted by this company. Pregnancy is a time limited thing and these guys believe they can approach their customers as though their products are not time limited.

Great product but customer service is abysmal and bordering on being a scam. They will let you return items but then when you attempt to exchange they will tell you item is out of stock and offer you a choose of alternative, credit note or refund but if you request an alternative item that also won’t be available and if you request a credit note they will never send it. I have sent over 10 emails trying to resolve this and now they are just ignoring me. Am going to try and get money back via credit card company. As much as love the leggings I have to recommend avoiding this company

I gave 2 stars as their return policy is not flexible. Stupid me I purchased 4x leggings because of the great reviews on their site. Sadly, they did not fit properly and did not look good on my body shape. I purchased the items on special. The company is also always on special. Please read their terms and conditions before buying anything. I've learnt my lesson. I am now choosing not buying from these companies that have restrictions as you just end up losing out. I have a credit of wasted money sitting there.