Emperor Champagne Bewertungen 

Excellent experience thank you for the discount on sign up as well as the fantastic range of champagnes.I found my favorite one after looking around and even larger retaillers did not have it.Prices are better than the bigger retaillers.Thank you for the personal note and the personal touch with my order.Will definietly be ordering more champagne.

Order has still not been delivered after two weeks. I have been told that I need to pick it up now from the warehouse as they were unable to deliver. No reason was given and I have emailed and still waiting for a response! I live overseas and this was a gift so extremely disappointed.

As a followup to my previous review, the Team did contact me direct and explained why they had experienced delays and what they were putting in place to resolve the issue - it was a system issue with gift memberships. I truly appreciated the personal call made by Leizel where she gave me a couple of options. I only have one more bottle to arrive and it's on its way. Thanks to the Team for providing a great opportunity to indulge in one of my favourite indulgences.

Very prompt and responsive. The delivery was within the time/ date; and the notification was particularly helpful. More importantly, the follow up to the placement of the order exceed expectations because it reminded me that I had not place a card with the gift.

Well-priced product, good communication, well packaged and shipped promptly.

The order took way too long to deliver. I suspect the item was not in stock then procured then shipped. Otherwise the logistics provider was way too slow. Either way not good enough.

I purchased champagne online in response to an advertisement from the company.
I couldn’t put in the code for the advertised discount which might have been my error or it might have been the fault of the website.
I emailed to ask if the discount could be added after the fact but didn’t hear anything back from emperor champagne.
Disappointing to not have any reply at all.

Exactly what i wanted and was delivered very promptly

Discovered this champagne after a recommendation. It is excellent and sophisticated. Well priced for the standard.

Emporer Champagne is a great fun company to buy from. Service is good and delivery is excellent.

Recommend both.

I have been searching for a way to purchase gifts for family in Australia from the US, where I live. I was delighted to find you. I chose a 4 star review since my father has not received his champagne as yet. His birthday was the 1st of January 2026.
Order/retailer ref: #EMP46830
Shippit ID: PPKxJAu6YRYkc
Tracking number: CPBBGRZ21331756

I ordered a piere jouette champagne pack and was sent the wrong version of it. When I queried I was told that the packaging had changed. When I pointed out that I had ordered a specific version from the web site, which included 2 glasses that matched my current ones, I was told that the supplier regularly changes the design.

My issue is that I ordered from the website the specific pack I wanted. It’s a pack available at others stores. Therefore the reasons provided were not valid.

I emailed asking for the process to return the items for a full refund and received no response. I then followed up and again got mo response.

The person I was liaising with ,Kayla, states CEO on the email title.

Honestly if she is the CEO then she’s failed in customer service! They have not delivered what I ordered and now won’t provide return information.

Unfortunately fair trading will now be involved.

I need this matter resolved urgently by Emperor.

Wouldn’t recommend them.

Fabulous choice and super speedy and personalized service

Damaged goods returned by couriers and still waiting for goods.

I am constantly amazed at the quality service Emperor delivers - great products and prices, exceptional communication and quick deliveries in classy packaging- makes me in FNQ part of the scene

Very enjoyable. Host was excellent. Food paired very well. Venue very nice 👌

Two fine Canberra dinners, infact one absolutely superb 2 years ago at the Commonwealth Club

Ordering, payment and delivery went well, as expected. The goods were well packed. Will use Emperor again.

There was a slight confusion with my delivery, but it was all sorted with above expected service. I was very happy.

I was ordering from the UK for a birthday present for a relative in Australia. I thought it would be complicated but the website was easy to use and the order was accepted and delivered within a couple of days. Great and efficient service.