I never have ordered anything engraved like this before, however i decided to get both my nan and mum an engraved necklace, and they are amazing quality, only flaw was that i ordered one silver and on... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The customer service at Engravers Guild was superb. I used their ashes jewellery service for a ring with my mothers ashes in (possibly a bit weird, I know) and because the stones weren’t quite the co... Mehr ansehen
Having bought two items that I was incredibly happy with, I then purchased a third item a few weeks later. Unfortunately, that item had a problem however the speed at which they rectified the problem... Mehr ansehen
Cuff links arrived today and are fabulous especially modern for a young man (our grandson) starting out on a career at 21 thank you so much so fast beautifully boxed and wrapped love them. What fantas... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
Kontaktinformationen
London, Vereinigtes Königreich
- hello@engraversguild.co.uk
- engraversguild.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Amazing 5⭐️’s !!!
Amazing! 5 ⭐️ !!!
I made an error when ordering, contacted customer services and was dealt with by Maddie who was fantastic and got the issue sorted out for me very quickly to which I was very grateful.
The necklace is beautiful and I have already received many compliments on it!
100% will be ordering from this company again!
Excellent Personal Company
Seamless ordering, fabulous frame with beautiful engraving and personalised card, all lovingly packaged and prompt postage. I can highly recommend, especially for something special 5*
Personalised delivery
Personalised delivery of Bag, Necklace and Jewelry set arrived within a few days and amazing quality
Exceptional customer service
Having bought two items that I was incredibly happy with, I then purchased a third item a few weeks later. Unfortunately, that item had a problem however the speed at which they rectified the problem was impressive. EXCELLENT customer service. As such, it would absolutely not put me off buying from them again. Exceptional quality items, along with the same standard of customer service - a rare find these days!
Customer service at Engravers Guild…
The customer service at Engravers Guild was superb. I used their ashes jewellery service for a ring with my mothers ashes in (possibly a bit weird, I know) and because the stones weren’t quite the colour I ordered they offered me several solutions including a full refund. I cannot fault them and will definitely order from them again. In my opinion it doesn’t matter if you make a mistake, it’s how you resolve that mistake that counts.
Lynn B
Excellent cutomer service after reporting an error with engraving
I ordered an engraved whisky tumbler, that when received had a minor error in the engraving. I contacted customer services and was informed that a replacement item would be dispatched within 24 hours free of charge. The new glass arrived on schedule with the error corrected. Excellent customer service, and this has not put me off purchasing from this company in the future.
I ordered a pendant type chain for my…
I ordered a pendant type chain for my friend birthday . He loved his . His colleagues loved it . Engraving is lovely , and quality. As a first time customer I will be coming back. Ordered on a Sunday , with 2-3 day shipping and came on Tuesday.
Fabulous engraved Rum glass…
I was looking for an engraved Rum glass as a retirement gift. Loads of choice on line but with poor reviews .
Delivered as promised in two days.
The packaging looked really good.
The glass is absolutely fabulous.
The Web site was easy to use.
Absolutely delighted , this is my go to for future purchases. Thank you.
Excellent Customer Service
I ordered a beautifully engraved totem pendent, but upon arrival the chain I ordered wasn’t what I hoped for. I contacted customer service and they were so quick to respond and offer a resolution. The delivery at every stage was incredibly quick. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Perfectly handled
I ordered an anniversary tankard for an MC, friends of ours. I wrote the text but then emailed them to change it and in the confusion, I received a tankard that had the wrong text. I contacted EG who made a new one, sent it by courier as time was of the essence and all ended well. Now, it was as much my fault as theirs but the sign of a great company is that they put the customers needs first. Such a rare thing nowadays and for that alone, it’s 5 stars+ from me…and the tankard looked great too!
perfect gift, looks great.
I was looking for something to give my wife for our 15th (Crystal) wedding anniversary.
I looked at many online frames, both Ebay and Amazon, and this looked far better quality.
I wasn't disappointed, there was definitely a personal touch, engraving quality is great, comes in a box, very well packed, and the card that came with it, with my own message on it, finished it off nicely.
My wife loved it, and it now hangs on the wall.
I would certainly recommend this product and company, and would definitely use again.
Engraved picture frame 5 x 7
I ordered an engraved picture frame and it was perfect. Beautiful product and engraving. The packaging was lovely and the delivery very fast.
Excellent products & Customer service.
As a first time customer of Engravers Guild, I could not have been more pleased with the quality of my purchase. Matched only by the excellent customer service, which in my experience was unrivaled in all aspects.
I was very impressed with the service…
I was very impressed with the service from start to finish. The item I ordered was out of stock and I had an email straight away to from customer service confirm there was an alternative which don't happen with other companies. it was engraved beautiful in beautiful packaging and I will definitely be purchasing again and recommending great service thank you 😊
Excellent Service
Recently purchased a glass for a 90th birthday. We are delighted with the final product - glass was good quality, engraving perfect & very elegant, personalised gift box excellent & delivery was 'on time' & well within time scale.
An additional benefit was that they also picked up that I'd inadvertently duplicated my order. They contacted me, cancelled the order & refunded the duplicated payment.
They are a very reputable & professional organisation.
Best jewelry company
Best jewelry company, very helpful and caring. Amazing engraved necklaces.
Exceptional quality 100%
I recieved my item today and i was over the moon with it. The whole process was excellent. Any queries i had was answered very quickly. Excellent communication. I would 100% deal with this business again in the future without a doubt. I would HIGHLY recommend this little business to anyone. Thankyou so much.
Thais and the team were fantastic
Thais and the team were fantastic. I needed engraved hip flasks for my groomsmen. The writing was more than what is allowed on the website so I emailed and got a quick response with the custom requests shown as an attachment. I then received the gifts a few days later. Would definitely recommend this company.
Glass Tankard
I ordered an engraved glass tankard as an 18th birthday gift for my grandson. The engraving is just lovely, service and delivery was about the best you can get. Not only does the Engravers Guild Limited get my recommendation, they will be the first place I visit for future purchases. I couldn't have asked for more!
Thank you.
Fantastic product great after sales couldn’t be happier
Ordered two engraved Dartington crystal Swarovski gin glasses. They arrived within the two day period promised. One of them was smashed to pieces, probably by Royal Mail.
Customer service replied promptly to my email and promised to replacement which was put in the post the same day. Customer service and after sales our 2nd to none and the product that we received was better than we expected. Enough said.
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