Very smooth process. Debbie was great at communications and following up. Price was very fair and other than taking the photos, I didn’t have to do much work. They sent special packaging and instructi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Very smooth process. Debbie was great at communications and following up. Price was very fair and other than taking the photos, I didn’t have to do much work. They sent special packaging and instructi... Mehr ansehen
Unternehmen hat geantwortet
Amy and team were wonderful! They helped me through the whole process. They were so patient and understanding! I received friendly communication each and every time! I was new to the process and they... Mehr ansehen
The whole process was very simple and easy. Out of all of the companies I reached out to about selling my bottle, Epic Cellars followed up the quickest and most thoroughly. The shipping was super easy... Mehr ansehen
Unternehmen hat geantwortet
I am downsizing and have been selling silver, china, and liquor to resellers these past few months. And, Epic Cellars is the absolute best in promptness, customer service and overall general as a rese... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Epic Cellars is ready to buy your collectible wine, whiskeys, scotch, and cognacs. We pride ourselves on being the only 5-star rated wine & spirits purchasing company. We offer fair prices, the most streamlined process, and quickest payment turnaround in the industry. Plus we are pretty fun to do business with!
414 Baxter Ave, Suite 100A, 40204, Louisville, Vereinigte Staaten
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My experience with Epic Cellars was fantastic from beginning to end. They were very clear and concise with their offer, incredibly quick with their responses and sent the packaging immediately. They tracked my goods and sent multiple follow up emails while it was in transit. Great company to use!

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I got a bottle of dom perignon champagne as a college graduation gift from my dad more than 30 years ago. I don't like champagne - and then it go so valuable - I wouldn't just put it in mimosas or something - so it's been collecting dust (in it's unopened box) for decades. It occurred to me that maybe I could sell a single bottle. So easy. Quick emails and a picture. Box came in the mail, and I sent it back. Weird to open the sealed box and take the bottle out for the first time in order to photograph and ship it. I had the money in my account within a week. Really good experience. No fuss - no issues.

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I found Epic Cellars from a simple Google search. Their responses are extremely quick, offer and instructions are clear, and everyone I communicated with was very friendly. Offer was good considering they still need to make money when they sell and it beat me trying to find a private buyer myself. I would sell to Epic again! Thank you for a great experience!!

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The communication was great. I never had to question what’s going on. From the beginning to end, they helped me out a lot

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Thank you for making this is super easy process. all my questions were answered through your video or emails received.
Very prompt notifications payment was immediate after receipt of item.

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This was the first time in my life that I ever sold a valuable bottle. I did some research online and found out it was possibly worth a lot of money. There were a few recommended vendors. Epic Cellars was one. I wrote to all. I heard back from two. The first vendor offered very close to what Epic Cellars did, but they did not offer the prepaid shipping and packaging.
What actually made me choose Epic was the friendly communication I had with their staff. From questions I had prior to deciding, all the way through to being promptly paid, it was a pleasure. I would highly recommend this vendor. Very knowledgeable and honest.

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Antwort von Epic Cellars
Excellent customer service and communication from Amy. Thank you.

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amy and debbie both made this a easy conformable experience. Give them both a raise .

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Reply to my inquiry was sooner than expected and included an offer price. All subsequent communication was timely, and the shipping process simple. Thank you!

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When looking to sell a 26 year old bottle of high end Champagne, I was lucky to discover Epic Cellars. The process from start to finish was professional and seamless. Communication was constant and thorough and payment was received very shortly after the product was received and inspected. I highly recommend Epic Cellars.

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Excellent communication. Response time was quick. Debbie was professional and great to work through the process with. Price was fair, payment timing as promised. Shipping was easy. Great experience!

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Epic Cellars was a pleasure to deal with. Communication and follow-up were great and the transaction was handled seamlessly and with integrity.

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Sold a couple of bottles to Epic Cellars. Compared to other buyers/stores, my doubts faded fast thanks to how professional and easygoing the process was. Rachel led the way and made it smooth, and Amy and Debbie on shipping kept things moving without a hitch. Fun vibe the whole time. Thanks, Epic Cellars — you truly do live up to being epic!

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The staff at Epic Cellars were great to work with! They made an offer on our 50+ year old bottle of champagne that we thought was fair. Other places weren’t interested since it was a single bottle, not a whole collection. They followed up when I failed to respond after a week or so which I appreciated as it had slipped my mind. The shipping supplies were sent quickly, and they communicated by email multiple times tracking the package and keeping me informed of where we were in the process. Finally, they received and inspected the bottle as soon as it was delivered AND sent the full payment the same day (within an hour or two of their inspection). Wonderful experience! I just wish I had more bottles to sell them.

Antwort von Epic Cellars
When reflecting on my experience with Epic:
People - The team members (Debbie and Amy) were instrumental resulting in a very positive customer experience. Quick turn around on questions and thorough explaining in detail reasoning behind the answers.
Process - The flow of the process is well designed and straight forward. From quote, to shipping materials, labels meticulously laid out.
Product (Service) - the price from Epic was the highest compared to other companies for the bottles in this transaction.

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Such a great experience with this company! Very professional and honest! Thank you!

Antwort von Epic Cellars
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