After talking with the team, they fixed the issue, responded quickly, and called me a few times to get it sorted. Just want to give my feedback/suggestion on the web application menu. Currently... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As always i never have a problem when sending money to my country.. promp reply & good exchange rates. Always satisfied with thier service. I've been using thier services for a few years now and the... Mehr ansehen
Unternehmen hat geantwortet
It will be nicer if there was an option to provide some references for transactions. Also sometimes, the rates are a bit lower than the Wise. It would be nice if you could do the same rates. Also in t... Mehr ansehen
Unternehmen hat geantwortet
Been using Eremit for more than 2 years now.. The process is very smooth and never ever had any problems nor the payment was delayed. Also, exchage rate is very competitive as well.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Introducing to you ERemit Money Transfers. Now send money to India, Pakistan, Bangladesh, Philippines, Sri Lanka, Indonesia and to over 30 countries in Europe at unmatched exchange rates. Available on iOS/Android app and web.
Kontaktinformationen
Unit 403, 189B South Centre Road, Tullamarine, Victoria, 3043, Tullamarine, Australien
- 1300 63 53 63
- Support@eremit.com.au
- eremit.com.au
4,6
Hervorragend
736 Bewertungen
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von ERemit
Dear Aashi, Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Antwort von ERemit
Dear Subhasish, Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Too complicated to use
Too complicated to use, not user friendly. RIA is way better compared to this.
Customer service at ERemit (probably a single person) trying his best but the App and the user interface need so much work!!
7. Mai 2023
Antwort von ERemit
Dear Rukshan,
We apologize if your experience with Eremit has been unpleasant, kindly note that we tried to get in touch with you but were unsuccessful. We would appreciate if you could share your concern with us at support@eremit.com.au or call us at 1300 635 363 to discuss this further.
Antwort von ERemit
Dear Venkata, We appreciate your fair review and are happy to know that you are part of the ERemit family. We take special care in making each transfer fast and hassle-free. Thank you for your support. These comments are sure to put a smile on our team
Antwort von ERemit
Dear Charith, We appreciate your fair review and are happy to know that you are part of the ERemit family. We take special care in making each transfer fast and hassle-free. Thank you for your support. These comments are sure to put a smile on our team
Very prompt and efficient team
7. April 2023
Antwort von ERemit
Dear Taniya,
Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Antwort von ERemit
Dear Dipali,
Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Excellent👍🏽👍🏽👍🏽👍🏽
27. März 2023
Antwort von ERemit
Dear Randy, Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
It’s quick and easy to manage and…
It’s quick and easy to manage and really good customer service
26. Februar 2023
Antwort von ERemit
Dear Madushsani,
Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Antwort von ERemit
Dear Dalip,
Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Antwort von ERemit
Dear Customer,
Thank you for the lovely note. We really appreciate you taking the time to share your experience with ERemit
Antwort von ERemit
Dear Eromica, We appreciate your fair review and are happy to know that you are part of the ERemit family. We take special care in making each transfer fast and hassle-free. Thank you for your support. These comments are sure to put a smile on our team.
Antwort von ERemit
Dear Isuru, We appreciate your fair review and are happy to know that you are part of the ERemit family. We take special care in making each transfer fast and hassle-free. Thank you for your support. These comments are sure to put a smile on our team.
Antwort von ERemit
Dear Nadeesh, We appreciate your fair review and are happy to know that you are part of the ERemit family. We take special care in making each transfer fast and hassle-free. Thank you for your support. These comments are sure to put a smile on our team.
It will be nicer if there was an option…
It will be nicer if there was an option to provide some references for transactions. Also sometimes, the rates are a bit lower than the Wise. It would be nice if you could do the same rates. Also in the beginning it would be nicer if you show the total amount credited to the receiver account for a particular transfer, rather than reducing your $3 transfer charge later on next page.
6. Februar 2023
Antwort von ERemit
Dear Leo, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad experiences with us. We sincerely apologize that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. We’re using your feedback to make some important changes going forward.
Fast and easy
4. Jänner 2023
Antwort von ERemit
Der Chethana, We appreciate your fair review and are happy to know that you are part of the ERemit family. We take special care in making each transfer fast and hassle free. Thank you for your support. These comments are sure to put a smile on our team.
takes too long for the money to come…
takes too long for the money to come thru the bank
5. Dezember 2022
Antwort von ERemit
Dear Glen, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad experiences with us. We sincerely apologize that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. We’re using your feedback to make some important changes going forward.
Antwort von ERemit
Dear Karimulla, Thank you for those kind words. We’re very happy to hear that you’ve had a great experience interacting with our customer support team. Glad to know that our support team was able to help you out. Thank you once again!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.