Quick, reliable customer service as always. Internet quickly reconnected after upgrades. The majority of internet issues are more to do with the NBN here. Happy with Escapenet and their service.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The customer service team are quick and efficient. Better than other large entities who don’t necessarily care about you and just want you off the phone. I spoke with Felix who assisted me in troubles... Mehr ansehen
Unternehmen hat geantwortet
I have been with EscapeNet’s from the day I bought a computer which is at least 35 years. In that time I have found the team friendly, reliable and most of all efficient in helping when you have a p... Mehr ansehen
I gave the rating of 10 out of 10 cause everytime I deal with escapenet I get fantastic service. They always help me with any queries or problems I might have , and at the end of every conversation,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At the heart of it, we believe in simplicity. A better way to do the nbn™. We’d rather you stay with us because you want to, not because there’s a nasty contract forcing you to. It’s why we work our socks off every day to keep you. We’re also big on that caring, sharing thing. That’s why we’ll reward you when you Share the Love with your friends. We’ve helped tens of thousands of Australians connect to the nbn™. We would love to help you too!
Kontaktinformationen
465 South Rd, 5035, KESWICK, Australien
- 1300135235
- support@team.esc.net.au
- esc.net.au
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Das haben sich andere Leute angesehen
Customer Service
Quick, reliable customer service as always. Internet quickly reconnected after upgrades. The majority of internet issues are more to do with the NBN here. Happy with Escapenet and their service.
I have been with "EscapeNet" now for a…
I have been with "EscapeNet" now for a few year's, their customer service is exceptionally beyond standard.
Also, their service plan's are the best, great range and fantastic pricing. Also, unlike many other company's, they are extremely quick in fixing disruptions and drop outs.
This is an awsome company..many of us…
This is an awsome company..many of us are having extremely tough times and escapnet is happy to wok with you .thank you very much escapnet
Prompt and Helpful Customer Service
Customer Service reps x 2 have been very helpful in restoring our internet; providing very useful information for future NBN outages, which we had to use again a day after the last outage. Minus one point out of 10 for the repetitive outages that have occurred along with the mini dropouts that happen regularly. A good service otherwise :)
Review of escapenet
very professiona, easy to discuss, sound technical knowledge and never had any issues. Thank you escapenet
Outstanding service
They have absolutely amazing customer service when you call up for anything. They do there absolutely best to solve the issue on the spot and they have done so everytime I have called for anything. If you are having financial difficulties in paying your monthly bill they are willing to work something out with you that suits ur needs so ur service doesn't get restricted. I highly recommend escape net if your looking for an internet provider.
recommend ESCAPNET internet…
I would recommend ESCAPNET internet service to anyone
Very good competitive prices and excellent follow up service if any issues do arrive .. issues are addressed promptly and followed up with friendly returned phone calls .. thank you ESCAPNET..
Fast efficient understanding always…
Fast efficient understanding always ready to help in difficult circumstances I couldn't be more happier with the support
During an outdated payment method update...
During an outdated payment method update, I had problems logging into my account. Customer service helped me promptly and the issue was corrected swiftly. For a while I had wanted to increase broadband width and I was offered a discount for being a valued customer for over 5years. The also offered me an upgraded router for free. The customer service agent was Northamerican and was clearly understood showing excellent communication skills. I am very satisfied with the service received, ☺
EscapeNet knowledge
I have been with EscapeNet’s from the day I bought a computer which is at least 35 years. In that time I have found the team friendly, reliable and most of all efficient in helping when you have a problem. They do not pressure you in paying more and their workmanship is impeccable. Nothing is too little to fix. In my experience I would definitely recommend EscapeNet
.
Love love always happy with them when i…
Love love always happy with them when i need help with my bills they let me have a extension
The wifi is fast and stable
The wifi is fast and stable

Antwort von EscapeNet Pty Ltd
EscapeNet is Elderly friendly
EscapeNet is very patient and courteous towards the elderly with their technical support

Antwort von EscapeNet Pty Ltd
Escapenet -providers for a number of years
Escapenet have been providing internet to me for quite a few years & the staff always go the extra mile ]e to assist you with any problems that may arise.

Antwort von EscapeNet Pty Ltd
Thank you EscapeNet
Thank you EscapeNet, you made our house transition so easy. Great company, staff and customer service, well done.

Antwort von EscapeNet Pty Ltd
I had a problem with my E-Mail
I had a problem with my laptop and this man helped me as I had problems with my E-Mail. So he navigated on my laptop and fixed my problem. I forgot his name but was very friendly.

Antwort von EscapeNet Pty Ltd
Fantastic customer service and support
Fantastic customer service and support

Antwort von EscapeNet Pty Ltd
Excellent customer service!
Very good service, telephone enquiries answered and rectified promptly.

Antwort von EscapeNet Pty Ltd
Don't just don't
You are the worst con artists charging me for an exit fee $62 late feeplus a month's subscription for not full filling 30 days $120 to get rid of you totaling $182 I would not reccomend you to my worst enemy rip off company

Antwort von EscapeNet Pty Ltd
Good local tech support
Good local tech support. No long waits.

Antwort von EscapeNet Pty Ltd
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