Superloop  Bewertungen 1 981

Lei was extremely helpful and knowledgeable. The transaction was quick and easy.

Alas was very patient with me ( a non - techy) and helped me to sort my internet problem out

Abby was very helpful and patient. Great service.

Omg what an amazing service provided by Sheryl. Our Foxtel Now App had not been working for the last few days and Foxtel was no help whatsoever. So I thought I would try Exetel. How lucky was I that Sheryl was the one that answered. She tried a couple of easy things first and when that didn’t work we tried something else and it was fixed. She was so lovely the entire phone conversation and gave me the impression that she wouldn’t get off the phone until my problem was resolved. I have to say I started the phone call doubting my problem would be resolved and I’m so happy that was not the case. It only was fixed because of Sheryl. If I’m in need of help in the future I wish I had Sheryl’s direct line.

Abby was really good and heaps of info to make my decision to change providers easy and quick

Great service

Leslie was very knowledgeable and very helpful sorting out my issue.

Great customer service, explained everything and patient while we set it all up.

Sebastian was knowledgeable and professional and promptly set up our account and respond to questions I had.

JoJo was extremely helpful and efficient in setting up our account and new internet and mobile plans. Top effort.

Jay was amazing. He was straight to the point, professional and helpful.

Mike was excellent and extremely knowledgeable about Superloop's products. He took his time to walk me through the sign up process and was very patient. He is a great ambassador for Superloop. Hoping that the product is as good as the staff.

Celine was very helpful with assisting me in understanding the type of modems and wifi equipment I would need to optimise internet speeds and connectivity in my house.

Erika was great. Thanks for your help

I had an issue with one specific application which didn't work with my current modem configuration. Top from support quickly understood my problem, made the change and then guided me through router reset and diagnostics steps. Now everything works. And btw, no waiting time on the call, quite impressive

Helped me with some internet issues

Alas was amazing. So patient and helpful to resolve the issues. Mark also from the previous call. Both really knew their stuff. I'm very happy with the service of technical support.