eTax.com Bewertungen 

I’ve been using eTax.com for a few years now and honestly have had a really good experience every time. It’s straightforward, easy to use, and just works without any hassle.
The pricing is also very reasonable, especially compared to some of the bigger names out there. You get what you need without feeling like you’re overpaying.

I’ve recommended it to a bunch of family and friends, and they’ve all been happy with it too, which says a lot.

I’ve seen some negative reviews, but that hasn’t been my experience at all. Based on what I’ve seen personally and from people I know, those seem like the exception rather than the rule.

DO NOT USE ETAX TO DO YOUR TAXES UNLESS YOU WANT TO BE RIPPED OFF!
Etax charged me excessive fees for a simple income tax filing with income under $50,000. I was charged $144.00 and was not shown a page with the amounts when I filed. They did not post a breakdown of these charges. When I called them for a break down of the fees they tacked on many hidden fees.
Their site also looks like a government site but it is not. You can go to the federal government site and complete for free or much less. I won’t make this mistake again!

Horrible customer service.
Misleading website charges your without consent after putting bank information in to receive tax refund.

Absolutely deceptive practices. The IRS recommendation and link to file taxes for free with an adjusted gross income below $89,000 is not supported at all. I used the platform entered the information and was prompted to pay my owed amount. My bank statement immediately reflected a $29.95 bill from eTax. At no point in the platform are you alerted to any element of the filing that triggers a "premium" service or ineligibility for free file. There was no charge shown, and no opportunity to authorize that charge. The customer service representative argued with me and, ultimately hung up on me.

Horrible experience, I got yelled by both reps telling me it was my mistake, yes it was because I used their company, no charges disclosed until my taxes were ready to be filed. And I was given wrong information and then told I was lying. Just plain horrible. .
P.S.
The rep i had originally spoken called me to apologize for the negative experience and offered a partial refund of the charge.
I did appreciate the call.

Took fees that were not disclosed. The disclosure indicated a $39.95 fee but $144,80 was taken. This company is a total scam. Do not use!
(This was etax.com and for my income tax submission)

I owed Federal taxes. As this stated filing was free when asked for my payment method I felt I was paying the IRS. I did not see where State was filed so I called Customer Service. Very RUDE!! Told me to READ READ READ! I ended paying more than I am getting back. Very misleading. I have done my own taxes for years. I will never use this company again.

#1 the IRS and eTax website claim it is free service! It is not. After you fill everything out they want 29 to transmit return! I agreed to the fee since i spendt 45 minutrs filling out there forms. I just received my refund but because I chose to have fee taken out of return they charged over $100. Total ripoff. Buyer beware.

They took money out of my refund for fees I was not aware of. Bait and switch, false advertising, unfair business practices showing "free e-file", "start for free-fastest way to maximize refund", "e-file is free and included" misrepresentations. They kept 94.85, stole it! If I could give a zero stars I would. Then when I called them they hung up on me. Don't use this company.

They do not have the option to allocate the healthcare premiums to one person. My daughter was filing her taxes and needed to allocate the credit to me as she we were under the same plan for the household, it doesnt let you allocate and only lets her take the credit. Had to request refund and go to taxact who had the correct option.

SCAMMERS! You see those videos like the call center scams… yes that one… TERRIBLE CUSTOMER SERVICE- rude and disrespectful! Takes forever to reply! Horrible tax returns! Wouldn’t even help or totally ignorant with where I was living out in rural/remote! I would not spend a cent on these you know who! I don’t recommend them at all! I’d suggest you go find someone who actually knows what they’re doing!

I have faith in the accuracy and support offered through this product. Tax prep is not my forte; however, I never feel like I’m in over my head. Just follow the prompts!

I was worried about changing from my cpa to an online option, but my cpa was just simply getting too expensive. So I tried them out online. I was pleasently surprised. The experience was pretty frictionless. Everything was smooth and I got the same refund as I always did with my cpa. I'll use them again next year. I need to start using online platforms more often with other things too obviously lol

Stop using Etax or you will end up with debt and payable to ATO that you're not sapouse to pay but to earn the tax return. They take your money (even charged more if you need more help & that b.sht) and even more worse they are not responsible for any shit happens after... Beware with Etax, avoid it...

COMPLETE SCAM!!!!!!! They take advantage of people during their hardest times of life like losing a parent. I’m going to report them but i hope im saving you from getting scammed like we did.

For anyone who might have read my review earlier, I will correct myself after a call from eTax.com. The pointed out that the forms can be reviewed online. As to my experience since I was not getting a refund and normally specifically have the forms more visibly available, I did not see some extremely small lettering under the refund amount that said View the forms. I will give eTax credit for calling me to explain and they are refunding my payment.

I would not even give them a star. I first had searched freetax.file and when I opened the website it was etax.com. I didn't really think too much about that. I went through all the steps with them expecting so see my completed tax return before filing and to be able to download a copy for my files. They did ask if I wanted to keep their services to store a copy of my form & I made the mistake of saying yes. Once I put in my card data, they immediatly both filed my return without me seeing it and charged my debit card. And, I did not get a copy of my return and there is no place on the account to download a copy. Then they immediately said the IRS had accepted my return and two seconds after said the IRS had rejected my return because someone had already filed using my Social Security number. They told me to recheck my information with them, make any corrections with them and refile. I checked and there were not errors. Now I have to call them to discuss the issue and actually, I want my payment to them returned for this horrible experience which I have never had filing before and I am 74 years old. In the meantime, a provider who filed for me in the past is attempting to help me, and I am seeing bad reviews for this company. If they do not set things right with me, I will file a complaint with the IRS. I feel like I have been scammed.

I called their customer service for assistance with some questions I have, the first operator was not able to explain it very well to my understanding, and he had to transfer me over to a second operator who was very very rude because I was trying to understand their solution to my problem.
They are so impatient with customers, why will you provide a customer service if you can't provide them with a good experience.

etax is not worth it considering their poor customer service, I am moving to turbo tax because they are a better customer experience

I use etax every year! Tax time can be stressful, since I started using etax , it took the headache out of filing ,and I always get the maximum refund! The software is easy to use, easy to understand and if u become a return customer, u get discounts as well as audit assistance and more! I have tried other tax prep companies but so far etax is the one I'm sticking with! ☺ thanks guys! See ya next year! #SatisfiedCustomerOnDeck

Very disappointing to do all the work before learning that my return would be far from free. They should have to disclose what you should expect to pay up front.

They advertise Free Tax Service but charge you after you spent hours doing your taxes on their site. Total Scam. DO NOT USE THEIR SERVICE