EUGameHost Bewertungen 576

I'm very happy with the guys at EUGH.
The service itself works well with the price being super competitive, which is great for my low use server. But it stands out that any issue I have, normally with setting things up or issues around my knowledge of how to do things is never an issue. I always get a response withing 24 hours, often sooner. And no matter the issue they are always happy to sort it for me, I've never been made to feel bad because of my lack of knowledge and any issue gets fixed. You can't ask for more really. like I said very happy and recommend them highly.

Moved over from Another provider who wanted triple the amount of money per month for similar spec on EUGH. So far the experience has been good no issues I just wanted to say the service is great value for money.

Rented a Rust server back in 2022.
It was okay, till issues started arising.

Support ticket was open for more than 24 hours, our server didn't start for some reason, then received a response - Aaron though the issue resolved itself.

From the Control Panel we started the server, but basicly nothing happend.

We moved to GTX Gaming, which is slightly better, but AVOID EUGamehosting AT ALL COST!

They might attractive with very low pricing / basic server, but if you run a community server like ours, any downtime is MAJOR!

Not to mention, more than 36 hours the server wasn't running.

Then, unsubscribed from all emails, and from the sudden, 3 months ago started coming new emails from them.

We deleted our logins, and had to contact them to remove us from any contact, and delete our details.

really good servers and fast responses from support

Been with these guys for around 4 months now and best hosting company I’ve ever used there ticket response time is amazing and very quick at sorting problems

Ill give it a 4.8 yes the response times are not as great as companies such as gtx gaming but they see the issue and get it done and sorted i had an issue with a world and server cpu not being fast enough and then they changed me to a faster node and seems and world corrupted and they had a recent backup ready which i only lost a couple minutes of progress which is what i appreciate to get similar performance on other companies i would have to spend well over 30 pounds of month which is overpriced and people like me that cant rlly afford find this a gift from god essentially many thx to them guys sorting my issues out they are real ones . >:)

EUGamehost really is a 1 in a million business.

Their servers are amazing performance wise and they have competitive pricing. But what really makes them stand out is customer support. Aaron and Will go the extra mile in their support and are always swift to reply. Most hostings now adays treat you like a chore or an annoyance if you require assistance, but not here. I will never look for a different hosting solution, so long EUGH is here

Truly excellent service. Personable and highly responsive customer service. Will be using their services again in the future.

Brilliant and speedy response to my ticket

i brought vps 3 uk and the server was located in us averging 90 ping highly unreliable wouldnt recomend staff rude they take ages to reply - stars if it was a option

Our dedicated server was taken down before the end of the contracted/billing period meaning we lost access to what was left of our data. We got no replies to a support ticket and the ticket was closed without a response. Great servers but terrible customer service and end of contract support.

Great support great services overall 11/10 :)

Couldn't get the discord working so i dm'd one as a last resort, i don't like doing this but the staff answered within minutes and resolved my problem! Thank you will!

i had alot of issues beacuse of my zero knowledge about hosting a server the support helped me with everything even gave me pro tips about stuff and responded VERY quickly the service is also amazing cheap has awesome performance and user friendly control pannel i bet its one of the best hostings on the market right now if you'r looking for an awesome host reconsider this i i had a chance to choose a hosting again which i can do beacuse of the refund if i don't like the server i would choose this one again

Aaron is amazing!

Aaron has been so supportive getting my server up and running. The only feedback I’d give is that I think Will should be fired.

Helpful service, good quality service, overall a great experience!

Pros:
- Good VPS prices for good hardware
- Responsive customer support. I had multiple complex issues that required special attention, and they took their time addressing them
- Discord server for real time communication and good community

Cons:
- Lack of communication regarding a migration from germany to UK

Amazing service, been using their services for the past 4 years almost with various number of games to play with my friends, 7 days to die, v rising, minecraft, sons of the forest etc.
Support is quick to reply and able to help with any problem you have in no time. 100% would recommend to use.

Excellent support, super helpful. Would highly recommend

I have never owned any of these servers myself—I am merely a reseller. As I have told you countless times, I do not operate these servers directly. I have been a customer since 28/08/2024, and not a single client of mine has ever complained. When I purchase a server, I only charge the client an additional $10, and my role ends there. I have no control over what they host or do on the server—that is entirely your responsibility, which you continuously try to shift onto others instead of owning up to your mistakes.

Unjust Money Theft & Lack of Transparency
You have stolen over £350 from my server. Before working with you, I explicitly asked for monitoring access to ensure that no illegal activities were taking place. You assured me that you would handle this yourself and notify me if any issues arose. I also requested a contract to protect both our rights, which you refused—proving that you are a scammer trying to falsely accuse others to avoid refunding money.

Unprofessionalism & Customer Mistreatment
All my accounts use the name ksr, and I am well-known for actively helping customers. That’s why I receive a high volume of orders, including from well-known YouTubers who come to me for gaming services. However, your greed and poor customer service continuously ruin everything. Instead of handling things professionally, you childishly banned me from Discord, ignored my attempts to clarify the situation, and refused to cooperate or issue a refund—only £350.

Violation of Customer Privacy & Dishonest Practices
To make matters worse, you publicly posted the account details of one of my customers, who will soon respond here to expose your unfair and dishonest business practices. My experience with you has been terrible, and I strongly advise everyone against dealing with you.

⚠️ You only care about money, which clearly exposes you as a fraudulent and unethical provider.
⚠️ Your services offer zero privacy, zero fairness, and no accountability.
⚠️ You blame others for your failures instead of taking responsibility.

🚨 I strongly warn against trusting this company. 🚨

edit: I received a partial refund of £254 on 2025/04/24 after speaking with the bank and providing evidence. I will contact the other bank I used to recover the remaining funds. Never stay silent about your rights.