Europa Worldwide Group Bewertungen 

201
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service from Europa. The staff are always helpful, knowledgeable and easy to deal with. They keep you updated throughout the delivery process, and their tracking system makes it easy to see wher... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have been working with Europa for around 5 years now. Jason from the Capetown branch manages our shipments and his customer service is second to none! All quotes are quickly returned and the pricin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We use Europa for almost all of our pallet shipping. Having worked with many different carriers over the years I can safely say that Europa is streets ahead in terms of customer service which counts f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We use Europa for our import pallet shipments and find their service to be fast, professional, and very fairly priced. Rufus (Astle) at Europa turns around our new enquiries fast, with quotes arriving... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Logistikdienst

Vom Unternehmen geschrieben

At Europa Worldwide Group, we're Powered by Better. We believe logistics is about more than moving goods. It's about giving our customers confidence. Through expert road, air and sea freight, customs, warehousing and fulfilment solutions, we work in partnership with businesses to deliver reliable service, trusted expertise and a commitment to always doing better.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

201 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(201)

144 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent service and impecable…

Excellent service and impecable responses, managed expectations and updated at ever stage even givng various options and eventualities on each.

5. August 2026
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi Ben,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

Faultless

Communication is absolutely faultless. We transitioned to Europa as we had issues with previous forwarders, and as luck would have it we onboarded just before the Iran conflict - talk about a baptism of fire. It is easy to be a good forwarder where the market conditions are stable, but to be onboarded and looked after and helped along each step during this process is a testament to the company and the personnel involved. They are a breath of fresh air, and I know I can rely on them even in the most volatile conditions.

5. August 2026
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Antwort von Europa Worldwide Group

Hi Josh,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

Great team

Great team, always happy to help.

5. August 2026
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Antwort von Europa Worldwide Group

Hi Kelly,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

Europa

Europa Worldwide Group has consistently provided a reliable and cost-effective road transport service for both the UK and Europe. Their response times are excellent, communication is always prompt, and shipments are handled efficiently. A dependable partner that I would highly recommend.

4. August 2026
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Antwort von Europa Worldwide Group

Hi Lee,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

We have used Europa for many years for…

We have used Europa for many years for roadfreight to Europe. They offer both DDP and DAP options which is a big bonus. The staff are very good and helpful. Ypu can also track the shipments online easily. Would certinly recommend this company.

4. August 2026
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Antwort von Europa Worldwide Group

Hi Margaret,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

The Europa team are great to work with

The Europa team are great to work with! All lovely, friendly and very helpful! Sarah is very fast at replying and her quotes are always very competitive, with short transit times. Elisa is very knowledgeable and if we ever have an issue (which we rarely do) it is always solved fast and efficiently. Grateful for all their help and support! <3

4. August 2026
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Antwort von Europa Worldwide Group

Hi Erin,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Sarah and Elisa gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with them and their team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Bewertet mit 5 von 5 Sternen

Great customer service & support.

Great customer service & support.
Always quick delivery times & if any custom issues, these are dealt with smoothly & without inconvenience to us or our customers.

4. August 2026
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Antwort von Europa Worldwide Group

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 4 von 5 Sternen

I've had mostly positive experiences…

I've had mostly positive experiences with Europa World. The prices are reasonable and offer good value, although it would be great to see more discounts and special offers for loyal customers.

The staff are friendly, polite, and usually willing to help. The service is good most of the time, but there are occasional delays or issues. While no company is perfect, I appreciate that they generally try to provide a good experience.
Overall, I would recommend Europa World for their fair pricing, friendly team, and reliable service. I hope they continue improving their consistency and introduce more discounts in the future.

4. August 2026
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Antwort von Europa Worldwide Group

Hi Raheel,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations for the most part. Your support means a great deal to us.

Thank you for bringing to our attention your thoughts regarding occasional delays and promotions/loyalty discounts. We take all feedback seriously and I will make sure our relevant colleagues are made aware.

Thank you again for your continued support.

Bewertet mit 5 von 5 Sternen
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi Julian,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

Friendly & Knowledgable staff

Friendly & Knowledgable staff, competitve pricing & easy to use portal for booking collections & uploading documentation

4. August 2026
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Antwort von Europa Worldwide Group

Hi David,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Thank you again for your kind feedback and continued support.

Bewertet mit 5 von 5 Sternen

Glasgow branch customer service is the…

Glasgow branch customer service is the best I’ve ever experienced from any haulage company!

4. August 2026
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Antwort von Europa Worldwide Group

Hi Cameron,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that the Glasgow team gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with them. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Bewertet mit 1 von 5 Sternen

Awful in every form of the word

Awful in every form of the word. I submitted my power of attorney forms as soon as received, they then sat on them a week and became unable to contact. Both myself the recipient and the sender were trying to speak to them. My good were eventually delayed nearly 2 weeks because of these people. Nothing woks on their documentation processing links, password reset, view bank details; nothing. Stay away

13. Juli 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Good afternoon,
We're very sorry to hear about the experience you've had with us and the frustration this has caused.
We would like to investigate this further. Could you please send any relevant information to marketing@europa-worldwide.com? Please include as much detail as you can and we'll ensure your concerns are looked into thoroughly by the appropriate team.
Thank you.

Bewertet mit 1 von 5 Sternen

poor poor poor

poor poor poor - you can't even call them.

you don't get forwarded when you call - the whole day - avoid at all cost - except a lot of us end up here because we're receiving goods we didn't ship ourselves.

26. Juni 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi there,

We’re very sorry to hear about your experience and the frustration this has caused.

To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.

Bewertet mit 1 von 5 Sternen

PROBLEM WITH FACTURATION

That rate that we have received for the shipment was in euro and when we received the invoice it was in pounds. The case is still pending.
I have received now a solution from Europa worldwide.
They will solve the problem. I wait now for the credit notes and the new invoices in euro. I hope to receive it end of the week. The problem is now solved. Very happy now. Thank you.

9. April 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi there,

We’re truly sorry to hear about your experience and the frustration this has caused.

To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.

Bewertet mit 1 von 5 Sternen

My supplier used them to ship 3 pallets…

My supplier used them to ship 3 pallets into the uk from Austria. Goods arrived a week ago and despite sending emails, leaving messages, no-one is getting back to me so my customer is now threatening to cancel their order

8. Juni 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi John,

We’re very sorry to hear about your experience and the frustration this has caused.

To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.

Bewertet mit 1 von 5 Sternen

Unbelievable

Unbelievable, i've only given 1 star as there's no option for -1 million stars. Had the unfortunate dealing with this company through ordering parts from Czechoslovakia, the company i ordered off used these. Normally been delivered by FedEx or DHL, both these companies can run rings around Europa, parcels delivered easily without hassle.
The amount of paperwork to complete just to get a small parcel delivered is unbelievable, the person in accounts or whatever department that first contacts you about your parcel, is totally clueless about a business trading name, and is wanting the person who the trading name was originally set up by ( he's been dead 50 years) This is the first and last time i'll have any dealings with this company and reading the latest reviews, i'm probably not the only one.

4. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible experience

Terrible experience. You have to chase your delivery each day at each step. One day they don't have trucks suitable for delivery. Another day - no drivers.
It takes WEEKS to get the goods inside the UK. Hilarious. Not recommended.

13. April 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi Sam,

We’re very sorry to hear about your experience and the frustration this has caused.

To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.

Bewertet mit 1 von 5 Sternen

Worst service

Worst service. I choose them to import a pallet from Italy. They took over 25 days in delivery. To make things even worse, took 9 days in custom clearance and charged for storage in spite of providing all the documents on the same day of receipt of receiving of notification. I would never use them again. Joanne Palmer in way too slow in replying emails.

12. März 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi Bob,

We’re very sorry to hear about your experience and the frustration this has caused.

To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.

Bewertet mit 1 von 5 Sternen

Shocking service from Europa

Shocking service from Europa - they overcharge and then do not respond to invoice queries. They then charge late payment fees!!!

10. März 2026
Bewertung ohne vorherige Einladung
Europa Worldwide Group-Logo

Antwort von Europa Worldwide Group

Hi Sabrina,

We’re very sorry to hear about your experience and the frustration this has caused.

To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.

Bewertet mit 5 von 5 Sternen

I have worked with Molly Styles for…

I have worked with Molly Styles for several years and I would like to sincerely commend Molly for her outstanding customer service. She consistently demonstrates professionalism, patience, and genuine care in every interaction. Molly goes above and beyond to ensure that questions are answered clearly and issues are resolved promptly, making the entire experience smooth and stress-free.

Thank you, Molly, for your exceptional support!

4. März 2026
Bewertung ohne vorherige Einladung

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