Ordered some squashes which are no longer available in Uk stores, price was good and delivery excellent, items well packaged and arrived on agreed day. Will definitely be purchasing more in the futur... Mehr ansehen
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Das sagen Bewerter
Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Mehr ansehen
Yet another order successfully arrived, well packed as usual and great BBE dates. Automatic discounts are applied now each time I order and the product range is great for my needs. I find the pricing... Mehr ansehen
I needed some Grenadine and simply could not find it in any store near me. I then went online and searched for it nationally. Still couldn't find it anywhere. Then called EuropaFoodXB and, hey prest... Mehr ansehen
Unternehmensdetails
- Supermarkt
- Geschäft für Milchprodukte
- Lebensmittelanbieter
- Geschäft für italienische Lebensmittel
- Lebensmittelgroßhandel
Vom Unternehmen geschrieben
EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.
Kontaktinformationen
35, Craven road Le Supermarche, W23BX, London, Vereinigtes Königreich
- 02037193696
- info@europafoodxb.com
- europafoodxb.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Top quality Christmas eve meal 🎅✨️🎄
Our Christmas eve meal would not have been as scrumptious, if it wasn't for all the good ingredients we had from Europafood!✨️👌 foie gras, snails, canapés' bread...all were great products😋👍
Good price, good quality, excellent delivery.Free to Scotland 🏴
I highly recommend to order French products online for home delivery🇫🇷 🚚
Great service
Great service, Beaufort cheese delivered exactly as stated, good cold packaging, very happy, will definitely use again
ARRIVED PROMPTLY
Ordered a French cheese ( St Albray )currently difficult to obtain, arrived promptly, chilled and intact. Excellent service.
Europa foods
Europa foods, Europa foods. Where do I start. if I could give a "no star" I will. Worst service ever. We ordered a consignment of multi pack rillettes, merguez sausages etc for Christmas and New Year celebrations. After a long wait for the delivery, Items were delivered as we were on our way out on the Saturday. We put the delivery bag in the refrigerator and wnet out only to return on the Sunday to fin that most of the items have a few days "Consume by" date. By Christmas they will be days out of date. it took several calls and email for Europa foods to respond for a swap of the items or full refund. They have declined. My advise to everyone ordering stuff from Europa foods is to check the "sell by date", Consumeb by date" and !"best by dates"......watch this space. I will be back ............

Antwort von EuropaFoodXB (Le Supermarche)
Tracy…
This is the only supermarket I can buy black pepper Boursin my favourite cheese ever. Ordering is easy and they deliver which is fantastic. Given a choice of delivery dates to suit me. Absolutely fabulous service. I’d never get my cheese without them. Five stars from me.

Antwort von EuropaFoodXB (Le Supermarche)
Cheaper than most alternatives
Cheaper than most alternatives. Fast delivery

Antwort von EuropaFoodXB (Le Supermarche)
easy to order
easy to order, and wonderful brandade. Just add a little olive oil and lemon juice and it's just like the one I make t home in Provence.

Antwort von EuropaFoodXB (Le Supermarche)
Excellent service
Excellent service!
Food order arrived promptly and was adequately packed and kept chilled!

Antwort von EuropaFoodXB (Le Supermarche)
Twice i have order a specific item
Twice i have order a specific item , twice it has shown in stock on there website and twice they could not deliver, if you do not have stock of item, then it should say so on your website, will not be using again

Antwort von EuropaFoodXB (Le Supermarche)
Terrible experience, won't shop here again
I have give Europafood xb so many chances to put things right after they sent me only half an order and charged me full price. I have sent so many emails but they are completely missing the point which is I don't expect to be charged for items I did not receive, and that were not substituted... I have found all of the produce readily available elsewhere, such as Amazon, at lower cost, lower delivery price, and better service... no brainer..

Antwort von EuropaFoodXB (Le Supermarche)
Wrong shop address given in ready-for-collection email
I was able to get the chocolate I couldn't found elsewhere. The system was easy to use, and I was able to collect my chocolate on the specific day. The only problem was a IT problem that they had. The address on the ready for collection email was incorrect. I went there and the staff did apologize. He gave me a business card with an address in South Kensington. The shop at the address was closed for renovation. Then I search on google map and found that the shop was around the corner - the address on the business card was incorrect. I spent more than an hour to locate the shop and finally I got my chocolate. They were very tasty.
Exemplary customer service and a fantastic range of products
We've been a loyal customer of EuropaFood for going on ten years now. They have maintained an excellent range all through the covid 19 pandemic and Brexit, and their level of customer service has always been exemplary. Used their in-store pick up option for the first time recently and it was fast and pleasant
Last order was the worst experience
Last order was the worst experience: I ordered some good quality cheese, unticked the substitution button because I didn't want it replaced with a bad one.
We exchanged a few emails with Ben Leclerc (director) where he argued a raclette cheese is a raclette cheese and unclicking the sub button doesnt matter.
About 5-10 minutes after I sent the last email, he called me to keep arguing on the phone. I put him on speaker so that the people present could hear what he had to say:
"thank you for wasting my time and yours, you have nothing better to do with your life" etc.
I told him this was harassment at this point, but he "didn't care it made him happy".
Also when I pointed how unprofessional he was with that phone call he said "I m the director I make millions so yeah I m professional".
I could go on but you get the idea.

Antwort von EuropaFoodXB (Le Supermarche)
Extremely unprofessional and harassement
My friend received the wrong product as the item was replaced with a vastly inferior product without knowledge or consent.
After voicing his discontent. My friend has now been receiving phone calls from the Director Ben Leclerc harrassing him and intimidating him for voicing his discontent with the service provided. I witnessed him receive calls on his personal mobile phone to Insulting my friend, gaslighting and harassing him. This is unprofessional and unacceptable behavior.

Antwort von EuropaFoodXB (Le Supermarche)
Excellent
Excellent delivery times
And quality at a reasonable price
Very pleased with the online shopping experience
I am grateful for prompt deliveries and the selection of food they have on offer.
One of our favorite supermarkets
One of our favorite supermarkets! They consistently stock a fantastic range of sweets and treats that always make shopping enjoyable.
Prices
Excellent service and experience.....!
Items were delivered promptly....
Only downside was excessive packaging for my small items....
Delivered pronto.
Delivered pronto.
Enjoy these French nibbles, so glad they’re available via europafood as Ocado dropped them
On a negative point,I thought the…
On a negative point,I thought the packaging could Have been smaller.Apart from that everything was great
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