Love this company ***** You are able to purchase many luxurious items you can't generally buy without going abroad. Plenty of choices available, fautless.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Love this company ***** You are able to purchase many luxurious items you can't generally buy without going abroad. Plenty of choices available, fautless.
Unternehmen hat geantwortet
I would definitely recommend French Click, the Mon Cheri chocolates I ordered arrived very quickly and in good condition. None of them were squashed or damaged, even though Mon Chéri are expensive, th... Mehr ansehen
Unternehmen hat geantwortet
Quality is always great and staff are really friendly on collection. Prices are better than most other french import supermarkets around. Ordered many times and never had an issue. Just wish they did... Mehr ansehen
Unternehmen hat geantwortet
I love FrenchClick but am looking at divorce proceedings. Parcel containing fresh meat shipped 30th November by DPD and it has spent the last 5 days in Bristol. DPD mail me each day promising delivery... Mehr ansehen
Unternehmen hat geantwortet
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great selection of French supermarket food. Fast delivery, great packaging.
Love this company ***** You are able to purchase many luxurious items you can't generally buy without going abroad. Plenty of choices available, fautless.

Antwort von www.frenchclick.co.uk
Thank you for helping me give my partner a taste of home! We'll definitely be coming back for more French produce. Delivery was interrupted for obvious reasons, but we were kept up to date the whole time.
Thanks so much :)

Antwort von www.frenchclick.co.uk
Delivered when they said. Very well packed. Only disappointment is I can't order a baguette as I live on the south coast. However, I was very pleased with the service and I will be ordering again in the future

Antwort von www.frenchclick.co.uk
I know the website for ages but it was the first time for me to order and i was more than happy as my order arrived the day and the time that I chose all my stuff was well packed the sausages was fresh as the way the ice was packed was so good.now I'm going to order there more often because I was travelling to France 🇫🇷 every time to buy my product there. Thank you so much if you can add more products to the website like pommes noisette.

Antwort von www.frenchclick.co.uk
Very good selection, refunded what was not in stock,good delivery with a smile,Dijon Mayo... The best

Antwort von www.frenchclick.co.uk
Very good customer service, quick delivery, as described and excellent packaging to protect goods.

Antwort von www.frenchclick.co.uk
I would definitely recommend French Click, the Mon Cheri chocolates I ordered arrived very quickly and in good condition. None of them were squashed or damaged, even though Mon Chéri are expensive, these were the cheapest I could find within my time limit. I will certainly buy from them again. I found the whole experience easy and hassle free.

Antwort von www.frenchclick.co.uk
Excellent service and products. Delivery came as planned. Will be back for more.

Antwort von www.frenchclick.co.uk
Something really dodgy happened with my order.
All the tins were buckled although they were well wrapped in bubble wrap. Even stranger, none of the glass jars were damaged. So perhaps these tins were not damaged on the way to me but before they sent them.
2 substitutions, 1 I agreed to and was told I'd get refunded the difference. The other was the wrong size pack. I got the smaller than ordered.
3 missing items.
I emailed Frenchclick and also called them. I was asked if I wanted a replacement or a refund. Obviously I am not having dented tins so I asked for a refund. The lady then tried to push me to accept a replacement and at the same time return the tins, saying it was to save on waste and that the would use the dented tins instead of me throwing them away. Really???? were they gonna send them to another customer?
She said she would email me back the same day to confirm the refund. No email
I then went on Paypal to get it sorted. Then I got an email from Frenchclick telling me that they tried to generate a refund on Paypal but could not do it because I had started a case. So they said I had to close the case in order for them to be able to put the refund through. Clever! If I had close the case I could not re-open it. I called Paypal who comfirmed this and escalated the claim.
Then I got another email from Frenclick saying:
"If you do not want to cancel the claim, I'm afraid I won't be able to help you.
I informed my manager, he will see if we can do the refund on the claim page, but I believe it can take Paypal a longer time to refund your account.
(I'm not sure about that, I just know that I had to do a claim with Paypal a few years ago and they took over a month to refund me, I just wanted to let you know).
And five seconds later an email from Paypal to say they had refunded me. And it's in my bank account already.
Very dodgy this Frenchclick refund system and telling people porkies about paypal.
Re the reply : This is not what I was told about returns and refund. I was told I would have to return the items if I chose a replacement and that it would be a waste as I would have to throw them away if I picked to have a refund. As I picked the refund I have already put them in the bin so It is a bit pointless to send me a return label

Antwort von www.frenchclick.co.uk
I placed my first order with French Click, and I will definitely purchase from them again. On placing my order I was given the opportunity to select a delivery date that was convenient for mem and the choice of courier service. My goods arrived on the selected day, and they were packed very week. Thank you.

Antwort von www.frenchclick.co.uk
Bought from this site as prices were fair. Good postage options. Received goods purchased promptly. I will use this company again.

Antwort von www.frenchclick.co.uk
First time shopping here and I will definitely come back. I bought my son a Kinder Easter egg last minute, and they sent it super quick with amazing packaging to keep it well-protected.

Antwort von www.frenchclick.co.uk
First time buying through French Click, and I can definitely say I am very impressed and will be sure to look here first when buying my products again.

Antwort von www.frenchclick.co.uk
I was so please to find this website, as I no longer have to wait to visit France to buy their soap and cologne, which smells delightful. The package arrived on time, and the contents securely wrapped up and the parcel well addressed.
Thank you for your service

Antwort von www.frenchclick.co.uk
I received my package very very quickly internationally!! Will be order more things from here. Love they take PayPal as well

Antwort von www.frenchclick.co.uk
This is the first time we've purchased from French Click and we were very impressed with the wide range & speedy service.
We will definitely be looking at buying from them again in future.

Antwort von www.frenchclick.co.uk
Thank god for this website. My favourite French products at reasonable prices. Website is easy to use and the goods arrive on the day orignally promised. Will order again.

Antwort von www.frenchclick.co.uk
We used to go to France each year and stock up on our favourite things for the winter...now, older we are finding it difficult to travel, so we were delighted to see that we could get the same things without moving out of the house!
Beautifully packed and delivered quickly
We shall be back!

Antwort von www.frenchclick.co.uk
Totally delighted. I adore proper french honey and was planning a trip to borough market to fill a trolley... Realisng how efficent your company is, now I realise I won't need to bother. Will be back to sure.

Antwort von www.frenchclick.co.uk
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