Emotional and so grateful
I took a while to write this review because I simply couldn't find the words to express how impressed I am with the service from Dr Derda Özer and the team. My mum's journey started overseas where she began to experience sight loss. I contacted several places in the UK, Mexico and Turkey for second opinions, but none gave me the reassurance, patience, knowledge or empathy that Dr Derda Özer did. He accepted her case and immediately provided the supporting letters to aid our visas. Every single question I had was answered and broken down so I could fully understand it.
Mind you, he was the only doctor in Turkey I sent her referral to; I felt so drawn to him compared to the others, who seemed very money-driven before even understanding her situation. My mum has visited twice now, the first time for her pre-surgery injection, and then for the surgery itself. She is due to return to have the silicone oil removed, and I am so incredibly grateful and pleased with the service. The care I saw Dr Derda Özer, Zeynep and Hasan offer to my mum makes me so emotional and filled with gratitude. I want to shout it from the rooftops and share how thankful I am.
When you or a loved one is unwell, kind, caring and knowledgeable healthcare is vital, and you get all of that here. I was not paid or asked to write this review; it is straight from my heart. I will write a follow-up after her final surgery, but trust me when I say, as someone who felt completely hopeless, these people helped prove that God is alive and well. He is still healing and working miracles so do not give up or loose faith.
Do not hesitate to come here. I brought my mum all the way from Jamaica to be treated by this team, so you know this place is truly special. Thank you Dr Derda Özer, Hasan, Zeynep, the drivers, and everyone else! Everything was perfectly organised, professional and it was a truly worry-free experience!

Antwort von EyeGlow Health







