I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Mehr ansehen
Unternehmen hat geantwortet
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Mehr ansehen
Unternehmen hat geantwortet
I have mostly a smooth experience but have found Ezo charging units in Ballina and Foxford Co. Mayo that need updating. For instance the software on the Foxford unit does not show a scan code on the s... Mehr ansehen
Unternehmen hat geantwortet
3,6
Akzeptabel
498 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Everything Works and easy to navigate.
21. Juni 2026
Antwort von EZO
Hi David,
Thank you for your review! ⚡
We're delighted to hear everything worked well and that you found EZO easy to navigate.
Providing a simple, reliable, and user-friendly charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Good app
Good app, easy to use - a level consistent pricing by charger type would be good as the price varies by location not by charger type - this makes it a bit awkward
29. Juni 2026
Antwort von EZO
Hi Christy,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you're enjoying the app and finding it easy to use.
We also appreciate your comments regarding pricing consistency across charger locations. Feedback like yours is valuable as we continue to review and enhance the customer experience.
Thank you again for sharing your thoughts with us.
Electric regards,
EZO Support Team.
Generally a good service
Generally a good service. But, the site I was at would not accept debit/credit card for payment. I had to call support and as I had the EZO app could proceed but it was frustrating to not be able to simply pay by credit/debit card. I had used an EZO site in Bantry the previous week and could use the debit card which was so much easier.
20. Juni 2026
Antwort von EZO
Hi John,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you generally had a good experience and that our support team was able to help you get charging successfully.
We also appreciate your comments regarding card payments. Not all chargers support contactless payment, and feedback like yours helps us continue to enhance the charging experience across our network.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
2 Chargers were not working.
2 Chargers at Trafalgar Rd, Greystones, Co. Wicklow, were not working and this only became apparent after numerous attempts to initiate charging.
19. Juni 2026
Antwort von EZO
Hi Brendan,
Thank you for taking the time to share your feedback. ⚡
We're sorry to hear you experienced issues with the chargers at Trafalgar Road, Greystones. Our team is aware of an intermittent issue affecting this location and has been actively investigating it, with ongoing maintenance taking place to resolve it.
We appreciate you taking the time to report your experience, as feedback like yours helps us monitor and improve the reliability of our network.
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Bonny,
Thank you for your review! ⚡
We're delighted to hear you've never had any problems charging with EZO.
Providing a reliable and hassle-free charging experience is exactly what we aim for, so it's great to know we're delivering that for you.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Terence,
Thank you for your review! ⚡
We're delighted to hear your issue was resolved quickly and easily.
Providing friendly, efficient support is something we take great pride in, so it's wonderful to know you had a positive experience.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
The charger didn't accept visa payment pt payment
The charger didn't accept payment. I phoned the contact number on the charger, and it was promptly answered. It was late in the evening. After a few minutes, the kind lady at Ezo "clicked" on something her end to get the charger going. It was at the hotel I was staying in, so there was no panic. But if I were travelling and in a hurry, it wouldn't have been so good.
17. Juni 2026
Antwort von EZO
Hi Ronan,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear our support team was able to assist you promptly and get you charging, especially later in the evening.
We also appreciate your comments regarding the payment experience. Feedback like yours is valuable as we continue to improve the charging journey for our customers.
If you'd like us to investigate the payment issue further, please feel free to contact our team at support@ezo.ie with the charger location and approximate time of your visit, and we'll be happy to look into it.
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Padraic,
Thank you for your review! ⚡
We're delighted to hear you had a positive experience with our support team and that your query was answered.
Providing friendly and helpful customer service is something we take great pride in.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Reasonable cost for a unit kwh.
29. Juni 2026
Antwort von EZO
Hi Dugmore,
Thank you for your review! ⚡
We're delighted to hear you found our charging rates to be reasonably priced.
Providing reliable charging at competitive prices is something we continually strive for, so we really appreciate your feedback.
Thanks for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Instant connection to a person who…
Instant connection to a person who helped me with my issues. Very patient as I struggled to register on my mobile while remaining connected on the same device
19. Juni 2026
Antwort von EZO
Hi Garry,
So glad we could get you sorted quickly! 😊 Thank you for the kind words — it really means a lot to the team!
Electric regards,
EZO Support Team.
I the past I did have bad experiences…
I the past I did have bad experiences at chargers. All good this time, no complaints
24. Juni 2026
Antwort von EZO
Hi Michael,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear that your most recent charging experience went smoothly and that everything worked well for you.
We appreciate you continuing to use the network and sharing your experience with us. Feedback like yours helps us keep improving the service for all EV drivers.
Thank you again for your support.
Electric regards,
EZO Support Team.
Very easy to use
Very easy to use - downloaded the APP and scanned the QR code on the charger.
Charges were very reasonable and whole experience hassle free
20. Juni 2026
Antwort von EZO
Hi Tom,
Thank you for your review! ⚡
We're delighted to hear you found EZO very easy to use and that the app and QR code process worked smoothly for you.
Making EV charging simple and convenient is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Daniel,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get assistance from our support team and get charging successfully.
We also appreciate your comments regarding the app connection experience. Feedback like yours helps us continue to improve the charging journey for our customers.
Electric regards,
EZO Support Team.
Frustration with apps
I discovered that Ezo has taken over EasyGo chargers when I downloaded the EasyGo app, as per instruction on the charger, but couldn't get any further because it required a phone number and would only accept those with a nigerian country code. I called their support number, and the help assistant told me that I needed another app entirely - the EZO app - despite there being no indication anywhere on the charger that this might be the case. And in the end it didn't work anyway as it while I could see the charger on the app, it would not connect. I wasted forty minutes trying to charge my car, while on my way to a funeral with two children in the car. Very very annoying.
19. Juni 2026
Antwort von EZO
Hi Laura,
Thank you for reaching out and we completely understand how stressful that must have been, especially under the circumstances.
Just to clarify, the EasyGo app is a separate third-party application and not affiliated with us — the EZO app is the correct one to use for our network and is categorised as EV-charging in the app store. We're sorry this wasn't made clearer at the charger location and we'll flag this as feedback.
We'd love to look into the connection issue further. Could you confirm the exact location of the charger you were trying to use? We can also see a successful session on your account — was that from the same day, or are you referring to a separate occasion? Feel free to send us any additional details at support@ezo.ie and we'll take a closer look.
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Liam,
Clean, tidy and easy to pay — ticking all the boxes! ⚡ Thanks so much for the kind words!
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Brigid,
Thanks for sharing your feedback!
Easy, user friendly EV-charging is exactly what we aim for ⚡
Electric regards,
EZO Support Team.
Machines are very difficult to pay with…
Machines are very difficult to pay with a credit card. 50 kw charges in my area are regularly out of order. Ie. Bray and Enniskerry and quite often for days on end.
24. Juni 2026
Antwort von EZO
Hi Don,
Thank you for flagging this. We hear you and we're sorry to hear you've been having such a difficult time.
We'd really like to take a closer look at the locations you've mentioned and the payment issues you've experienced.
Could you reach out to us at support@ezo.ie with any additional details? We want to make sure this gets the attention it deserves.
Electric regards,
EZO Support Team.
Out of a lot of chargers at the Clayton…
Out of a lot of chargers at the Clayton airport hotel most were not working. With the help of customer care I got one that did.
21. Juni 2026
Antwort von EZO
Hi Paul,
hank you for taking the time to share your feedback. ⚡
We're pleased to hear our customer care team was able to help you get connected and charging successfully.
We also appreciate your comments regarding charger availability at this location. Feedback like yours is valuable as we continue to enhance the reliability of our charging network.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
Pricey and the overstay not properly…
Pricey and the overstay not properly explained. One would expect overstay to apply only once you’re charged up. I used a rapid charger that was actually a bit slow and ended up paying an extra 15€ for the 10-odd extra minutes I needed to get to 80%. Beware the 45min overstay applies to your entire charge. So even if you don’t have a full charge by 45min, unplug otherwise you’re going to get nailed by overcharge fees.
20. Juni 2026
Antwort von EZO
Hi Jonathan,
Thank you for taking the time to share your feedback.
The overstay policy applies from the moment a session begins rather than from when the vehicle reaches a full charge. This is in place to ensure fair access to charging spots for all drivers, particularly at busy locations. We completely understand this can feel unexpected, and the pricing is always available before starting a session by tapping "Show Pricing" in the app.
That said, we genuinely value feedback like yours and will make sure it reaches the right team as we're always looking at ways to improve the experience and make our policies clearer for customers.
Electric regards,
EZO Support Team.
Antwort von EZO
Hi Deborah,
We love having you as our customer! 🙌 Thank you so much — comments like this mean a lot to the whole team! ⚡
Electric regards,
EZO Support Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.