I have always been wary of companies that say they will help you check if your car finance was mis-sold. However I received an email from Fair as part of a marketing campaign. I read some online com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So far so good but we haven't got to the end of the road yet. This review is just based on the excellent communication I have been getting and the simplicity of moving forward with potential claims.... Mehr ansehen
Unternehmen hat geantwortet
At the moment I will rate 3 starts as you have only just started. So far so good with asking for information on data and not asking for all the car finance as that would have just been a pain and me b... Mehr ansehen
The fact that you have kept me informed all the time Very quick service would not have known anything about this if it wasn't for you getting in touch thanks
Unternehmensdetails
Vom Unternehmen geschrieben
Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.
Kontaktinformationen
Unit 1.02b, Boatshed, Office Village, 12 Exchange Quay, M5 3EQ, Salford, Vereinigtes Königreich
- 0161 528 1777
- claims@fair.inc
- fair.inc
4,3
Hervorragend
195 Bewertungen
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy and simple process
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi James,
Thanks for taking the time to leave us a review! We're glad to hear you're enjoying the Fair experience so far. :)
All the best, Fair
Very helpful company
Very helpful company. Didn’t know what to expect at first but from all the communication and updates from Fair I feel like I’ve choose the right firm to help me look into my mis sold car finance.
2. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Steve!
Thank you for taking the time to leave us a review. We're happy to have you on board and look forward to helping you with your reclaims.
All the best, Fair
NO UNSUBSCRIBE SECTION TO STOP THE EMAILS.ails sent to…
Do not answer emails sent to their claims email address
yet keep bombarding me with emails to sign.
I do not want to sign anything, I, like many others filled in the info to try and find out if we had any finance only, then we could decide if we wanted to proceed.
None of their emails have any sort of "UNSUBSCRIBE" section.
IN REPLY THE THEIR RESPONSE,
At no time did I agree to anything on your site as you required a signature and I was not prepared to leave one.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Andrew,
I'm sorry to hear you're not satisfied with our email communications. I have investigated this for you and outlined my findings below.
You entered your details on our website and agreed to our Privacy Policy on Saturday 1st March 2025. We then received two emails from you - the first was received on Saturday 1st March 2025 at 14:29, and the second was received on Sunday 2nd March at 20:32. You then spoke with one of our agents on Tuesday 4th March 2025 who closed your account as per your request, and sent you an email to confirm this.
We do understand that it can be frustrating when waiting for a reply, however, I would like to clarify that our business hours are Monday-Friday 10am-6pm, and we aim to respond to customer emails within 3-5 working days. Please also note that the messages we sent to you are not marketing, which is why there is no unsubscribe button. As displayed to you on our website, we had carried out a further search for you, for which we needed you to sign our documentation and therefore our contact was as part of our service to you.
I would like to assure you that as a responsible Claims Management Company who has been helping customers since 2008, we utilise external compliance support to ensure we are operating in line with the relevant rules and guidance issued by our regulator, as well as other relevant law and regulations.
We would like to thank you for taking the time to leave us a review. We take customer feedback seriously and strive to improve our services based on the feedback we receive, and so we do appreciate your feedback regarding this matter.
All the best, Fair
My experience with Fair has been very…
My experience with Fair has been very smooth so far. I have only completed the initial steps to start my claim, and the process has been seamless. I was promptly updated upon providing my ID, and my claim is now in progress. So far, Fair has been efficient and professional, and I appreciate the clear communication. I hope the process continues to go well and that they keep me updated on the progress. I will return to update my experience later, but overall, I'm very satisfied with their service so far.
26. Februar 2025
Antwort von Fair
Hi Gemma,
Thanks for choosing Fair and for taking the time to leave us a review! We're happy to have you on board and we look forward to assisting you in your reclaims.
We hope you continue to enjoy your experience with us, however, if you do ever wish to speak with us then don't hesitate to get in touch and one of our agents will be happy to help you.
All the best, Fair
Likely a scam they ask you to sign…
Likely a scam they ask you to sign before seeing any documents and nobody picks up the phone they ask you for id and details before seeing anything
30. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Fair
Hello Mo,
I'm sorry to hear you have concerns regarding our legitimacy and customer journey. Please let me provide you with some useful information which should answer your concerns.
Initially, we collect certain information from you on our website such as your name, date of birth and contact information. This enables us to provide you with our free check service, and you then have the option of signing up with us once the free check has been completed.
Please note that the signature page on our website refers you to the documents you are signing and includes hyperlinks for you to read over them before you sign up with us. You can also access our Terms & Conditions without having to provide any information by clicking "Terms" at the bottom of our website.
In regards to our requests for identification, these are only sent once you have signed up with us. Some lenders require sight of your ID before releasing your potential claim information and so in some cases, we may be unable to assist you if your ID is not provided.
Please accept our sincere apologies if we missed your phone call. During the Christmas period, our offices were short-staffed and we experienced a high volume of enquiries, however we understand that wait times can be frustrating.
We would like to thank you for taking the time to leave us a review. We strive to improve our services based on the feedback we receive, and so we do appreciate your feedback regarding this matter.
I would like to assure you that we are a reputable organisation that has been in business since 2008, and we have helped thousands of satisfied customers ever since. From your review, we cannot determine whether you are a client of ours but I hope I have been able to provide some clarity and reassurance. If you have an account with us, or would like to discuss any further concerns or queries, please reach out to us directly at claims@fair.inc and one of our claim experts will be happy to assist you.
All the best,
Fair
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