I have always been wary of companies that say they will help you check if your car finance was mis-sold. However I received an email from Fair as part of a marketing campaign. I read some online com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So far so good but we haven't got to the end of the road yet. This review is just based on the excellent communication I have been getting and the simplicity of moving forward with potential claims.... Mehr ansehen
Unternehmen hat geantwortet
At the moment I will rate 3 starts as you have only just started. So far so good with asking for information on data and not asking for all the car finance as that would have just been a pain and me b... Mehr ansehen
The fact that you have kept me informed all the time Very quick service would not have known anything about this if it wasn't for you getting in touch thanks
Unternehmensdetails
Vom Unternehmen geschrieben
Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.
Kontaktinformationen
Unit 1.02b, Boatshed, Office Village, 12 Exchange Quay, M5 3EQ, Salford, Vereinigtes Königreich
- 0161 528 1777
- claims@fair.inc
- fair.inc
4,3
Hervorragend
195 Bewertungen
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Your quick action and feedback you are…
Your quick action and feedback you are giving.
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Speedy engagement and keeping client updated
Speedy engagement and keeping client updated
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Trudy!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
car finance claim
Quick and easy to use. Quick response
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Mrs Wickham!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Poor communication/accessibility
*Amended review* Tried to cancel my request for this company, I emailed them on Sunday night (did not expect a response) but then emailed again on Monday morning and called their contact number several times throughout the day and no one answered. Hence why I left my review.
Later on that day I did get a phone call from the manager Perrie who was very pleasant and did confirm my cancellation request over the phone and I have since had a confirmation email.
I cannot comment on the company any further than this.
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Dear Susannah,
Thank you for your feedback.
Having reviewed your case, I can confirm that you submitted your details and signed our Terms of Business on Saturday, 26th July 2025. You subsequently contacted us on Sunday, 27th July 2025, requesting to close your account. As stated in our automated response, due to a high volume of enquiries, we aim to respond within 4–5 working days.
Our offices are closed over the weekend, but your request was reviewed and processed promptly on Monday, 28th July 2025 – the next available working day. I also understand that you have since spoken with my colleague Perry, who explained the process and addressed your concerns.
We regret that your initial impression of our service did not meet your expectations, but we hope this follow-up has provided some clarity. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Fair Team
Perry was extremely helpful as I was a…
Perry was extremely helpful as I was a little hesitant as I couldn't remember contacting FAIR, however he explained the process and my fears were allayed, so thanks to him
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Dennis!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Caden
Caden, kept the call short, explained very simply where we were in the process of my claim and my next steps. 🙏
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Michael,
Thank you for taking the time to leave us a review. We’re pleased to hear that Cyden was able to assist you, and we’ll be sure to pass on your positive feedback!
We’re delighted to have you on board and look forward to supporting you throughout your reclaim journey.
All the best,
Fair
Retract my review of Fair.inc
On Friday I completed a very complex form for car finance with Fair.inc. with all my personal information.
I wrote a rather scathing review as I was somewhat upset that I had not received an acknowledgment from them & had tried to contact them on several occasions success!
Well today all my concerns & worries have been all resolved by the lovely Perry - the Manager.
I was contacted this morning with a call that I missed & received an email from them.
Perry then called me again and he has resolved all of my worries and concerns.
My personal data is secure and they are a cosha company registered with the FCA.
Perry also informed me that I had been sent an email on Friday to confirm!
I said that I had not received so that was the reason for me trying to call several times - with no success - on Friday afternoon.
But had I looked in my Junk file I would have found all the information with their terms and conditions had been acknowledged by Fair.inc.!
I hadn’t realised that this had happened until Perry told me & then when I found it I promptly deleted it!
So all my concerns about my data protection being used inappropriately are all completely unfounded.
I had a really long chat with Perry who will resend the terms & conditions - I’m more than happy with them as they are a cosha company.
I think we live in a world with so many scams that the assurance from Perry was amazing so I’ve no hesitation in them handling my case.
It’s no win no fee.
Apologies for getting it wrong,
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Elaine,
Thank you so much for giving us the opportunity to make things right, we really appreciate your patience and understanding.
I'm really glad that Perry was able to resolve this for you and I'll be sure to pass on your feedback to him.
If there's anything more we can help with, please don’t hesitate to reach out.
Kind Regards,
The Fair Team
Awful!!! AVOID
Awful! Nobody answers calls or emails sent!! Left several voicemails now also
Not sure company is legit.
Have had to make contact with ombudsman for support!
Would NOT recommend
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hello Miss Bowden,
We'd like to thank you for taking the time to share your feedback and for giving us the opportunity to make things right. I’m glad we’ve since had the chance to resolve this with you directly and if there's anything more we can help with, please don’t hesitate to reach out.
Kind Regards,
The Fair Team
Submitted claim in Jan it is now June…
Submitted claim in Jan it is now June so I called for an update on status of my claim. Female who answered phone advised that she would get a supervisor to call me back. She did not ask my name, claim ref no,etc but I did give her my telephone number. I am not sure that Fair Inc is a legitimate company.
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Stephen,
I'm sorry to hear you didn’t receive the usual high standard of customer service we expect all our customers to receive. We’ve recently experienced a high volume of enquiries, and while our team is working hard to respond to everyone as quickly and thoroughly as possible, we completely understand how frustrating delays can be.
Unfortunately, we’re unable to locate your account from the information provided in your review. We'd be grateful if you could provide some further details, such as your last name and/or claim number, so that we can look into this for you.
I'd also like to assure you that Fair is a legitimate company — Fair is a trading style of Reclaims 4 U Ltd, which has been successfully reclaiming compensation on behalf of customers since 2008. You can find more information using our company details below:
Company number: 06651869
FCA Reference number: 830181
Thank you again for your patience, and we hope to resolve this for you soon.
Kind regards,
The Fair Team
Perry was very informative and helpful.
Perry was very informative and helpful.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Graham!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Yeah just spoke to Perrie
Yeah just spoke to Perrie, really appreciate your hard work, very polite 👍
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Andrew!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
The team make things so very easy
The team make things so very easy. And are always keep me informed about my claim they are doing there best for me so very polite to talk to and explain everything they are doing on this process it’s been a pleasure to have the team on my side
20. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Karl!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Easy to sign up with clear and concise…
Easy to sign up with clear and concise details on their no-win, no-fee arrangement.
Found agreements I had even forgotten about!!
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Ricky!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
I recommend Fair Claims
My experience with Fair Claims has been excellent. There are no complicated processes. With the information I gave them they did all the research and now I am looking forward to receiving my pay out later. I strongly recommend Fair Claims to anyone seeking compensation relating to car finance.
John Sabou
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi John!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Reassuring call from Perry that Fair is a legitimate company
After signing up for Fair to negotiate my claim I tried to cancel as I wasn't sure that it was a legit company. However they did not respond to my cancelation email straight away but after a few days I had a call from Perry who went through the process and reassured me that all was well. He was very thorough and put my mind at ease, so my claim is now going ahead.
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Jan!
Thank you so much for taking the time to leave us a review of your experience with us. We're happy Perry was able to resolve your queries and we look forward to assisting you with your reclaims!
All the best, Fair
Reasonably easy to sort out
Reasonably easy to sort out, now all I have to do is wait for the results
6. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi John!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Very quick and easy to follow
Very quick and easy to follow. Here's hoping I'm due some money 🤞
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Steve!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Easy forms to complete
Easy forms to complete. ID video was a little awkward, took several attempts to complete. Although I have been told I have a legitimate claim, I have not been told what percentage fee I will have to pay if my claim is successful?
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Howard!
Thank you so much for taking the time to leave us a review, we always appreciate any feedback we receive!
If your claim is successful, our service charge is capped at a maximum of 30% plus VAT, and you can find our sliding scale fee structure within our Pre-Contract Information and Terms & Conditions, either on our website or within the completed Claim Pack that was emailed to you. I've been unable to locate you on our system with the details provided, however, if you would like to speak with one of our agents please don't hesitate to get in touch via:
Email: claims@fair.inc
or
Phone: 0161 528 1777
At Fair, we strive to improve our services based on the feedback we receive, and so I have passed your feedback on to our Operations team.
All the best,
Fair
This was very easy to follow to submit…
This was very easy to follow to submit my claim- am really hoping to find I am owed some money now.......
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fair
Hi Sheila!
Thank you so much for taking the time to leave us a review, we always appreciate any feedback we receive and strive to make our customer's experience enjoyable. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Antwort von Fair
Hi Chris!
Thanks for the review, we're happy to have you on board and glad you're enjoying the Fair experience!
All the best, Fair
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