The ordering, delivery, set up and looks of your product are fine. I have the 6m multicolor flag pole setup. The quality and durability leave a lot to be desired! My first light set lasted onl... Mehr ansehen
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Das sagen Bewerter
The Fairybell Christmas tree I bought as a surprise for my wife was a huge hit. Easy to set up, and was so pretty we ended up leaving it up in the backyard until mid-February.
I purchased a 26ft Flagpole tree two years ago, so this was my 3rd Christmas with this beautiful tree. Unfortunately, a few of my light webbings stopped working. I contacted FairyBell Customer Serv... Mehr ansehen
Liked communication regarding the purchase of 7ft tree to anticipate delivery. Easy to set-up after sometime figuring out the strands where a bit tangled as the lights got caught up on them. Would hav... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
Kontaktinformationen
Vereinigte Staaten
- info@fairybell.us
- fairybell.us
3,9
Gut
523 Bewertungen
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You can see it from a quarter mile away!
Everything went well with delivery. The tree was very tangled and went up with some difficulty. Also, there is are 2 zig zag runs that are not illuminated. I wasn't going to say anything since that only accounts for about 20-30 lights out of 4000 but it does make a weird rectangle between the two anchor points.
21. November 2025
Poor tracking info.
Very poor tracking information, imposable to contact company by telephone.
20. November 2025
We ordered the 13 foot tree
We ordered the 13 foot tree. It certainly looks a lot less appealing in reality than it does in the picture. Skimpy lights and very cheap looking. It was easy to put together so that’s why I gave it three stars. You can get pretty much the exact same thing at Costco for about $200. I wish I’d realized that before I ordered from FairyBell. Also, the information said you could switch from white to colored lights. However, we can’t get it to change from multicolored to white.
20. November 2025
Great experience
The instructions were easy to follow and the result was fantastic. The videos make it appear slightly easier then it is to install but overall good experiecne.
20. November 2025
Liked communication regarding the…
Liked communication regarding the purchase of 7ft tree to anticipate delivery. Easy to set-up after sometime figuring out the strands where a bit tangled as the lights got caught up on them. Would have appreciated more ground pegs, due to our windy days and concern 2 are not enough even though the tree is light weight. Looks good at night.
20. November 2025
Amazingly quick shipping
Amazingly quick shipping! I received my purchase in record time. Thank you!
18. November 2025
Arrived damaged and used
Arrived damaged and used. Customer return system is poor and requires a 2mb picture or you can’t submit it- currently waiting the quoted 3-7 business days to hear back from customer support email. Absolute nightmare and waste of my time and money- let’s hope the rest of the return goes well…
18. November 2025
Christmas Tree instructions were not clear, video was not helpful
Instructions were not clear nor was the video helpful
17. November 2025
HOW TO SPEAK TO A LIVE PERSON AT FAIRY BELL?
Ordered a 20 FT. "tree" today and didn't realize that it doesn't come with the center pole. HOW do you sell a TREE without the center pole? I received an email that the order has been shipped, so I replied back to it, UNDELIVERABLE. I have sent an email to a different address, comes back UNDELIVERABLE, I've tried calling, the calls disconnect, and tried their online form, NOTHING. Is there a way to actually speak to a live person at Fairy Bell? The lights are no good to us without the pole! I went back to the website to order the pole and they are out of stock.
20. November 2025
Bewertung ohne vorherige Einladung
We love our Fairybell Trees
We love our Fairybell Trees. We have a 20’, 26’ and a 33’ and they are beautiful!
12. November 2025
Purchased the multi colored 20’ flag…
Purchased the multi colored 20’ flag pole Christmas tree and just put it up yesterday. I had 2 from the flag pole manufacturer and neither lasted long or looked as good as this. I will say the directions for set up need to be better. All in all I figured it out and it looks great.
Just purchased a 25’ for our business flag pole also.
12. November 2025
Had to order a new wiring kit
Had to order a new wiring kit. Was very happy to receive it a lot sooner than expected. Thanks!
12. November 2025
Well made Product
The product is very well made, easy to put up, and it arrived quickly. Thank you
5. November 2025
product as described
product as described. Looks good. Definitely talk of the neighborhood.
12. November 2025
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