I was very happy with how professional and thorough my providers are. If you are seeking help and are serious about putting the effort in I highly recommend this platform. I have noticed an immense... Mehr ansehen
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Das sagen Bewerter
They are fast and accommodating. The NP are great and very helpful. I recommend the service. I am happy with the service. Being diagnosed and getting the help and support in a timely manner is very he... Mehr ansehen
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This is an amazing option for anyone who is curious about whether they might suffer from ADHD, and who might benefit from medication if then diagnosed. For me that was the case. Obviously being tre... Mehr ansehen
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This company is absolutely awful. The service is rubbish as well as the doctors who don't care about you and just take your money. My partner got convinced by friends to go this shit company,... Mehr ansehen
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Unternehmensdetails
Über FasTreat
Vom Unternehmen geschrieben
At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.
Why Choose FasTreat?
Trusted by thousands of members
Same-day appointments available
Most people book, get assessed, and start care-all within 24 hours.
Clinic-quality care made easy
Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.
Your care, your way
Upgraded care for complex cases, and free provider switches anytime.
Most people book, get assessed, and start care-all within 24 hours.
Clinic-quality care made easy
Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.
Your care, your way
Upgraded care for complex cases, and free provider switches anytime.
Kontaktinformationen
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, Kanada
- +1 7786513154
- support@fastreat.com
- fastreat.com
4,3
Hervorragend
465 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service and clinical…
Excellent customer service and clinical advice. Very useable and navigable portal.
3. Juli 2026
Antwort von FasTreat
Hi MU,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Streamlined treatment
Fast, simple. The nurse practitioner i spoke with was really easy to talk to and had answers to all of my questions, and it's available whenever I need her next, which is so comforting as I navigate treatment for my adhd.
2. Juli 2026
Antwort von FasTreat
Hi Michelle,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Antwort von FasTreat
Hi Ali,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Dodgy doctors strapped for cash
It has come to my attention that my initial diagnosing doctor; Dr Bevan Washington Hyder, has been found guilty of punching a 70 year old man to the ground, of which he was fined and officially filed a warning by the GMC (GMC registrant number: 6108171), he was also accused and found guilty of malpractice through "double-shifting" (see again attatched file on his GMC page) and filed for bankruptcy in 2025 (the 4th thing that comes up after googling his name other than the news article exposing this monster.
This outrages me as a paying patient, as it sparks questions as to his incentive to diagnose patients in order to sell medication or this programme as a whole. His speciality lies in Emergency medicine which seems irrelevant to the requirements of his current position, and he has had his medical license suspended twice.
Is this really the quality of doctors myself and many others are paying for? I am sure that this does not reflect well at all on your company. I have contacted you personally about this matter and whilst as you say, he may hold the relevant qualifications to work for you, this man CLEARLY cannot be trusted and I’m guessing earns a commission on how many people he diagnoses.
I implore you to fire this dangerous criminal and apologise for hiring him in the first place.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Dear Luca,
Thank you for reaching out and bringing this matter to our attention. We take all patient feedback and concerns regarding our medical professionals extremely seriously.
Please be assured that your email has been immediately escalated. We have assigned a dedicated specialist from our compliance and management team to thoroughly review the information you provided. They will be following up with you directly regarding this matter.
Thank you for your patience while our team looks into this.
Sincerely,
The FasTreat Support Team
Antwort von FasTreat
Hi Ilya,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Unique Naija snack and food very tasty…
Unique Naija snack and food very tasty and delicious
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Toluwalemi,
Thank you so much for the great rating!
While we are glad you enjoyed the delicious Naija snacks and food, it looks like you might have left this review on the wrong page by mistake. FasTreat is actually an online mental health platform—unfortunately, we don't serve any food here! 😄
We hope you can share this lovely feedback with the right restaurant so they get the praise they deserve.
Wishing you a wonderful day!
Best regards,
The FasTreat Support Team
Highly recommend FasTreat
Highly recommend FasTreat. After years on the NHS waitlist I was finally able to get answers after 30 years of living and hating myself for the way I am. Now I have answers and ongoing support, it feels like a huge weight has been lifted off my shoulders.
The team are so kind, friendly and helpful! Thank you for being a part of my journey xx
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Miss Amelia,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Confusing
Confusing. So many emails. Dont know what pocket pills is several charges. No receipts. This is a weird thing
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Dear Justin,
We sincerely apologize for the confusion and any frustration this experience has caused you. We completely understand how receiving multiple emails and navigating a new process can feel overwhelming.
To clarify, our system automatically recommends or matches patients with near pharmacies to fulfill their needs, and it appears your account was matched with PocketPills. Please note that any medication charges and receipts from the pharmacy are completely independent of FasTreat's fees.
We are sorry that this process wasn't communicated more clearly to you upfront. Please know that you always have the freedom to choose your preferred pharmacy. You can easily update this at any time through your patient portal or by reaching out to our support team.
We see that you have already successfully updated your pharmacy preference in the system, so your future care will be routed to your new pharmacy.
Thank you for sharing your feedback. It highlights an area where we can improve our communication, and we will work on making this process clearer for everyone.
Best regards,
The FasTreat Support Team
Hidden Fees & Zero Transparency
Profiting from vulnerability with a big slapping side of hidden costs.
They are intentionally deceptive with pricing.. There’s a pattern here, a trend, and FasTreat knows exactly what it’s doing with its pricing model.
Because the charges hit at different points in the process, it was easy to lose track. It’s a setup that preys on ADHD traits: impulsivity, urgency, overwhelm. They know their audience, and they’ve designed the funnel around it. It’s targeted and that’s really boiled my blood.
Month one - £487 (away from medication costs!)
By month two, the true ongoing cost for me was £337 - and that was on the lowest dose. (And it was only going to climb from there!)
A far cry from what they are advertising.
Market the real numbers. Let people make informed decisions instead of trapping them in a cycle of surprise fees.
If you feel ripped off or misled, report them to Trading Standards. Just google “citizens advice trading standards” and follow the steps.
And seriously - claim your money back. Dispute the charges. Don’t let them keep profiting off people who are just trying to get help.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Jodie,
We're sorry to hear that you feel this way about your experience.
We take concerns about pricing transparency seriously. Our fees are shown on our website and during the booking/payment process, but we understand that healthcare costs can still feel overwhelming when several services are involved.
As this relates to your personal care and account, we cannot discuss details publicly. Please contact us at support@fastreat.co.uk so we can review your concerns properly and respond to you directly.
Kind regards,
FasTreat Support Team
Outstanding ADHD Care from Dr Eghabor and the FasTreat Team
I have had an excellent experience with Dr Daniel Eghabor and the entire FasTreat ADHD team throughout my ADHD assessment and treatment.
From my initial enquiry to ongoing follow-up appointments, every member of the team has been professional, friendly, and supportive. The communication has always been prompt, appointments have been well organised, and I have felt genuinely cared for throughout the process.
Dr Eghabor took the time to understand my concerns, explained my diagnosis and treatment options clearly, and ensured that every medication adjustment was made carefully based on my progress. I never felt rushed, and every consultation was thorough, compassionate, and evidence-based.
The ongoing monitoring and follow-up have been excellent, giving me confidence that my treatment is both safe and effective. Since starting treatment, I have noticed a meaningful improvement in my daily life, and I am grateful for the support I have received.
I would highly recommend Dr Daniel Eghabor and the whole FasTreat ADHD team to anyone seeking ADHD assessment or treatment. Thank you all for your professionalism, kindness, and dedication to providing outstanding patient care.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Dr Suhaib,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Incredible service
All fast treat staff take the time to listen to your personal situations and help accordingly. Not only clinicians but the fastreat support team have been incredible with helping me through some issues I have had and they are so responsive even on weekends. Thank god I found fastreat
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Ooo,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
This will cost you way more than you think..
Very frustrating experience.
I’ve been with fastreat for 3 months now and it’s been going okay other than the service is odiously expensive. You keep paying a monthly £99 membership fee and your private prescription comes up around £160 on top of that. That’s £260 ongoing a month on top of the assessment fee - this adds up a tremenndueous sum over time, taking in account that medication is completely free on the nhs once you wait for the onto or so referral.
One infuriating thing about this company is they could liaise with GPs to pass on medication prescription, so you could get your meds for £10 instead of £260 a month.. but surprise surprise, they refuse to do this.
Now, to my latest experience that pushed me to write this review.. I submitted my prescription renewal request on Monday. By the end of the day, I received a message that my prescriber is leaving the company and I’ve been assigned to a new prescriber. Fastreat instructed me to BOOK A £90 CONSULTATION with my new prescriber so that we can get ‘up to date’!! How ridiculous, they want to charge me for a consultation because THEY decided to change my prescriber!! I have nothing I need to consult them about, nothing to discuss.. I just want to get the same dose of medication I’ve been getting for the past 3 months. Mind you, there’s an online consultation form to fill out before every prescription, and these 15 MINUTE £90 video consultations are just the doctor reading out 10 questions from a sheet and nodding at your yes and no answers. Absolutely ridiculous and appalling.
I refuse to be paying for this and pay £360 for my monthly medication. I’ve been going back and forth with the doctor, and I’ve contacted fastreat on email multiple times beginning Monday. No reply, no resolution. It’s been a whole week and my medication is about to run out.
Absolute unfair let down - I would never have chosen to go with fast treat if it was more transparently clear to me how ridiculous the cats are going to add up.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Dear Laura,
We are so sorry to hear about your recent experience and completely understand your frustration, especially regarding the stress of your medication running low. We would like to clarify a few points and, most importantly, get this resolved for you immediately.
First, regarding the transition to your GP (Shared Care Agreement): Please know that we fully support handing over care to GPs. However, strict medical guidelines require a patient to reach a completely stable dosage before a GP will accept a Shared Care Agreement. Once stability is achieved, we are more than happy to facilitate this transfer to help with your healthcare journey.
Second, regarding the change in your prescriber: When a provider leaves and you are transferred to a new one, our policy is to issue a complimentary Follow-Up voucher to ensure a smooth transition without any additional cost to you. It appears there has been a misunderstanding or a system error that asked you to pay the fee, and we sincerely apologize for this.
Finally, our standard response time is typically within one business day. If you have not received a reply for a week, there may have been a technical issue or emails may have been routed to spam, but we take full responsibility for this communication breakdown.
We urgently want to fix this and ensure your prescription is issued. Because we cannot identify your account from this public review, please email us directly at support@fastreat.co.uk. A dedicated specialist will immediately locate your account, apply the follow-up voucher, and prioritize your prescription request.
Thank you for your patience, and we look forward to making this right for you.
Sincerely,
The FasTreat Support Team
⭐ Avoid FasTreat
⭐ Avoid FasTreat – Extremely Poor Service and Misleading Practices
I had a deeply frustrating and disappointing experience with FasTreat. They heavily advertised a diagnosis report within 24 hours. It took 7 full days.
The doctor personally promised to follow up by Saturday – never happened. Multiple promised callbacks (Thursday and Friday) were also ignored. Instead of proper communication, I received generic template responses.
The 45-minute consultation I paid for was rushed and over in just 15 minutes. Despite requesting a refund before the report was issued, they continued charging and only partially refunded the £99 membership fee after significant pressure, while refusing to refund the £199 assessment fee.
This whole process caused unnecessary stress and wasted a lot of time. The service fell far short of reasonable standards under the Consumer Rights Act. Broken promises, poor communication, and substandard delivery.
I would strongly advise others to look elsewhere for private healthcare. Not worth the money or the headache.
FasTreat, do better.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Dear Dakota,
We sincerely apologize for the frustration and stress you have experienced. We hold ourselves to high standards for communication, timeliness, and quality of care, and we deeply regret that your experience fell short of those expectations.
We completely understand why you are disappointed, especially regarding the delays and the communication issues you mentioned. Please know that we take your feedback very seriously. We have assigned a dedicated specialist from our management team to review your entire case history in detail. They will be reaching out to you directly to follow up, address your concerns, and work towards a proper resolution.
We truly appreciate you bringing these issues to our attention, as it highlights areas where we must do better. Thank you for your patience while our specialist looks into this for you.
Sincerely,
The FasTreat Support Team
The Nurse Practitioner i connected with…
The Nurse Practitioner i connected with is very helpful. The customer support of Fastreat are also prompt and kind.
Thanks!!
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Ibrahim,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
It's worth it
It's worth it. Everything is done online or over the phone with constant support and no delays. I work in telecomunications and have to travel for work but don't have a family doctor which makes using the conventional medical system inconvenient if not impossible. Fastreat changed my life.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Trevor,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
If you suspect ADHD this company will…
If you suspect ADHD this company will drive you so crazy with messing everything up and also leave you broke financially and emotionally.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Dear Michelle,
We are so sorry to hear that your experience with us has left you feeling this way.
We take your feedback very seriously and want to understand exactly where things went wrong so we can help resolve this for you. Because this is a public platform, we cannot access your account details to look into your specific situation.
Could you please reach out to us directly at support@fastreat.co.uk and include your registered email address?
Once we receive your email, our management team will personally review your case history to understand what has been mishandled and work with you directly to find a solution.
We truly want to make this right and look forward to hearing from you.
Sincerely,
The FasTreat Support Team
Still waiting for sons prescription…
Still waiting for sons prescription despite the prescribwr recommending meds a week ago!!!! Today we ring boots to discover they hadn't signed his prescription so we now have to drive to boots (we live in a village) take a photo of prescription send it back to them and hope somebody picks up the message and wait for them to then contact the issuing prescriber and request another one sending no doubt another week. Go to wnybother company but avoid this like the plague myself and both sons have used this company we have paid over a thousand pounds and not one of us has meds yet!!!!!!!! I'm fuming so now we have walked into boots they have given us the unsigned incorrectly filled in prescription and we have rang fast treat whilst standing in boots who now say we will have to pay for another prescription and wait for it to be resent!!!!! Are you guys actually trying to push me and my family over the edge because my son is now in massive distress and you have caused this!! This is one of 3 similar stories on different members of my family with fast treat !!!
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Dear Paul,
We are incredibly sorry to hear about this experience. It is completely understandable that you are furious, and we sincerely apologize for the immense distress this has caused your son and your entire family.
We want to fix this for your son immediately and investigate the issues affecting your other family members. Because this is a public platform, we cannot access your account details directly.
Please email us at support@fastreat.co.uk and include the registered email addresses for your family members.
Once received, our management team will personally take over this case. We will investigate the issues as an absolute priority.
We are committed to making this right for you and your family. We look forward to your email so we can resolve this immediately.
Sincerely,
The FasTreat Support Team
Quick access to an ADHD assessment with…
Quick access to an ADHD assessment with a doctor for a very reasonable price. This gave me the answers I've been looking for, for years. I was losing hope with the NHS waiting list so when I found out about FasTreat I was so relieved. The whole process was very easy and the doctor explained my treatment options to me very clearly. Highly recommended.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von FasTreat
Hi Kirsty,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
The timing is fantastic
The timing is fantastic, I made an appointment online, and withing a few weeks i was diagnosed and prescribed medication.
12. Juni 2026
Antwort von FasTreat
Hi Nicolas,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
clear communication
10. Juni 2026
Antwort von FasTreat
Hi there,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
So funktioniert Trustpilot
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.