If there was a zero, I would rate it lower than a 1 star. On April 13, 2026 I submitted an offer that required a deposit of $5,000. I have called 4x over the past 108 days asking for the return of m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I really want to give them 5 stars only because Alex was really good and responding to my questions and allowing me to feel heard... but with all the reviews online that were negative the complaince t... Mehr ansehen
Unternehmen hat geantwortet
This review comes after my first experience using Federa. While Customer support was excellent, the auction itself was not an easy-to-use process. In my case, I bid lower on purpose with the intent... Mehr ansehen
Unternehmen hat geantwortet
I was very excited when I first found out about Federa. I downloaded the app and had lots of hopes on purchasing a home. I made many bids and in a few I had won the bids and when I crossed reference... Mehr ansehen
Unternehmen hat geantwortet
2,3
Mangelhaft
159 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Cautious…But HOPEFUL…
***Update 9/4/25:
As promised, I’m updating to 3 ⭐️ ⭐️ ⭐️. We finally got the 💸 refunded in our account. It wasn’t clear lines of communication but they did at least keep responding, which is appreciated. I’d like a cut of the interest that they accrued while “compliance” was going on from mid-July to September. If they add our 10K to the balance…well, at least we got it back. Whew! Not doing THAT again.
***Update 8/30/25:
Still no refund deposited into our bank account. Federa sent another Stripe Payment request via email early last week per our bank confirmation that no wire attempt “failed” on our end at all. Waiting…waiting….🙏🏼🤞🏼
*** Update 8/22/25:
Still no refund.
After 72 hours past the 30 day deadline and Emma’s reassuring, confirming, texts, no refund.
Our profile status keeps changing but no actual refund.
Federa “finance” department said they attempted to refund my $$ and that my input account/routing numbers were correct but it “failed”. They suggested I reach out to my bank and find out why.
The continued gaslighting & manipulation is not building our confidence. I want to update my ⭐️ but can’t until my money is actually back in my bank account.
Update #1: Federa replied below, stating that this has been “completely resolved”. However, the refund has not yet reached my bank account. It’s concerning with the gaslighting & status saying “approved”. No $$ being returned/refunded. Tomorrow is 30 days & I’ll adjust review upon receiving the fund’s returned.
We are reviewing this with (2) ⭐️ ⭐️ until we are refunded as promised via text, calls, email follow ups with Federa Customer Service.
(2) ⭐️⭐️ for them acknowledging our pending refund, confusing status updates on our transactions and appearing to “expedite”our refund. Our 30-day deadline for compliance requirements is Monday, 8/18.
We hope to change this to 5 stars by Monday end of day. We will open a complaint & proceed to take legal steps for our refund.
We hope that this isn’t necessary.
We are interested in participating in this auction-styled platform with other properties that meet our qualifications, once we understand Federa’s process better. Stay tuned for update & ⭐️’s.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Nancy, thank you for sharing your feedback with us. We want to assure you that your refund has already been fully addressed and resolved. Any delays you experienced were due to our strict compliance and regulatory oversight processes, which are in place to protect all of our clients and ensure we meet federal standards around fraud prevention and anti–money laundering.
We truly value your patience throughout this process and look forward to welcoming you back to participate in future opportunities with full confidence in how our platform operates. For more inquiries, feel free to reach out to our support team at support@federa.com.
Miss Emma
I have been in contact with your company for the past week trying to purchase a home. I have spoken to one of your representative by the name of Emma, She was just a fresh Breath of air. She was very well versed in what she does and she was very polite and Professional. Even though I did not won the Bid I was very happy with the way I was treated by this Lady. To top things off she was very efficient in returning my refund promptly. Thanks to her kindness and her way of doing business.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Melbourne! Thank you so much for taking the time to share your experience with Emma. We’re delighted to hear that she made such a positive impression through her professionalism, kindness, and efficiency. Even though you did not win the bid this time, it means a lot to us that you still felt supported and valued throughout the process.
We look forward to welcoming you back for future opportunities to find the right home!
SCAM
SCAM! DO NOT PUT YOUR MONEY HERE!! I had to hire an attorney. Once they received the demand letter, they returned my deposit after MONTHS of requesting. HELP ME STOP THIS FRAUD!
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hi Vanessa,
We’re truly sorry for the stress this situation caused. Please know that your refund has been processed. In certain cases, certain transactions require additional compliance reviews due to strict regulatory obligations around fraud prevention and anti–money laundering. While these safeguards are designed to protect all of our customers, we understand the delay was frustrating and we regret the inconvenience.
We appreciate your patience throughout this process and are committed to ensuring a smoother experience moving forward.
Emma was amazing
Emma was amazing, straight to the point, and did as she said. She was very helpful in guiding me and my client.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Thank you for sharing your kind words about Emma! We’re delighted to hear she provided clear, helpful guidance for you and your client, and that she could make your experience a positive one.
Title: Disappointed — Felt Misled and Now Stuck Waiting on Deposit:
We attempted to purchase three homes through their auction platform. In multiple cases, we were shown as the highest bidder but were later informed we had not won. The explanations given didn’t match what we understood about the process, which made us feel the system was not transparent. Our deposit has now been held for much longer than expected, and we’ve been passed between different contacts with no clear resolution.
We went in hoping to buy a house, not to request a refund. Unfortunately, the experience has eroded our trust. In our opinion, the rules aren’t clearly presented, and the process feels tilted in favor of the house — much like a casino. If you enjoy taking risks, maybe this platform is for you, but for us, it’s been frustrating and disappointing
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Brian, we appreciate you taking the time to share your experience and are sorry to hear that it has not met your expectations.
In our auction process, and in the cases you referenced, it’s likely that the reserve was not met, which is why the property did not sell, even though you held the highest bid. We strive to make these rules clear in our auction terms on our website.
Regarding your deposit, certain transactions are subject to enhanced verification and reconciliation under strict regulatory compliance requirements, including anti-money laundering and fraud prevention protocols. While these safeguards are essential for protecting all participants and ensuring legal compliance, they can sometimes extend processing times beyond what is typical.
We regret any frustration this delay has caused. Your issue has been fully resolved, and for more information please contact our compliance team at support@federa.com with your reference number.
We truly value your feedback and will use it to further improve platform experience.
Besjan Mustafaj the best
Besjan Mustafaj is absolutely outstanding! This was my first experience with Federa. I had to call him several times and he patiently helped me over several calls to successfully place a bid. Due to childhood polio, my fingers are somewhat disabled and I have difficulty typing. Over five decades of experience, he has the best customer service I have had. Besjan is a true credit to Federa and you're fortunate to have him as an employee
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Millard,
Thank you so much for sharing such a heartfelt and inspiring review. It truly means a lot to us to know that Besjan was able to provide you with the patience, care, and guidance you deserved throughout the process. We’re equally honored that you chose Federa for your very first experience.
We wish you the very best in your bidding journey and look forward to continuing to serve you with the same level of excellence you experienced with Besjan!
Very helpful Besi
Very helpful Besi, very knowledgeable.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello James, thank you for the feedback! We’re so glad Besi could assist you.
Spoke with emma & she was amazingly…
Spoke with Emma & she was amazingly helpful. Thanks to Emma, I was able to receive my deposits in a timely manner.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Thank you so much for sharing your experience! We’re thrilled to hear that Emma was able to assist you and make such a positive impression. We’ll be sure to pass along your kind words to her, and we look forward to serving you again soon!
Great customer response
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
We truly appreciate your feedback! It’s great to know our team’s quick and caring response made a difference.
Antwort von federa.com
Thank you for sharing! We’re so glad you had a great experience and look forward to serving you again.
Very supportive team
Very good support and willing to explain everything
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Thank you, Paul! We're glad to hear you had a positive experience with our support team. It's always our goal to ensure everything is clear and you're fully supported every step of the way.
Great team
Great team, Andrew helped me a lot with the process. Would definitely recommend .
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Igël, thank you so much for your feedback! We're thrilled to hear Andrew was able to support you throughout the process. We’ll be sure to pass along your feedback to him and the team. Your recommendation means a lot to us!
Emma is THE BEST
Emma is Polite, Patient, Professional and Knowledgeable.
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Thank you so much for your kind words about Emma! We're thrilled to hear that she made such a positive impression and we'll be sure to pass along your feedback. If there's anything else we can do for you, please don’t hesitate to reach out!
Emma was very helpful My girl Emma…
Emma was very helpful My girl Emma answered all the questions I asked about Federa
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Bert, we're thrilled to hear that Emma was able to assist you and provide all the answers you needed! We'll be sure to pass this to her. If you have any more questions, we’re always here to help.
Martin Daimer
I was struggling to buy a house but Andrew and his company made things easy. They guided me through every step.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Martin, we're thrilled to hear that Andrew was able to support you through such an important journey. Making the process easier is exactly what we aim for, and it mean a lot to know we made a difference. We're always here if you need anything in the future!
federa is a complete scam
federa is a complete scam , they take your security deposit and promise to issue a refund and never so , i will be filing a complaint with florida and reporting this as fraud to the FBI website
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Naiomi, we're truly sorry to hear about the frustration you've experienced. We want to clarify that any delays in refund processing are strictly due to our enhanced compliance and regulatory oversight procedures. These are in place to protect all parties involved and ensure we meet all requirements around fraud prevention and anti-money laundering laws.
We can confirm that your refund has already been processed. If you have not yet seen it reflect in your account, we suggest checking in with your bank.
Please feel free to reach out to our support team with your original ticket number so we can confirm all the details. We're here to help and appreciate your patience.
Federa makes browsing and buying homes so easy!
Federa makes buying homes so easy! In all honesty, Federa has been on my radar for some time, since I am relocation. Not only have I been met with great customer support, but the phone application they have created has made it so easy for me to look up properties, any of which could be my future home. If you need professionals to facilitate the process of relocating or just buying a property, I highly recommend Federa for their professionalism
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Thank you so much, Lulzim! We're honored to be part of your relocation journey and trilled to hear that our app and team have made the home-buying process easier for you. At Federa, we strive to combine cutting-edge technology with dedicated support to make finding your next home a seamless experience. We appreciate your recommendation and are here every step of the way!
Antwort von federa.com
We're delighted to hear you had the best experience with our service. Your satisfaction means everything to us, and we look forward to serving you again soon!
Very professional team
Very professional team. I like the fact that they disclose everything on time.
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Thank you for your feedback, Marco! Our team is committed to clear communication and keeping our users informed every step of the way. If there's ever anything else we can do for you, we're here to help.
I had a really pleasant and easy…
I had a really pleasant and easy experience. I dealt with Besi the success manager. His communication skills were amazing. He was able to listen to my problem and solve it in a timely manner. I got my $10k refund much quicker than i thought i would. Thank you for making it so easy.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von federa.com
Hello Dorian, we're glad to hear everything went smoothly for you, and it's great to know Besi was able to help resolve things quickly. Getting your refund sooner than expected is exactly the kind of experience we strive to deliver. Thanks again for your trust, and don't hesitate to reach out if you need anything else!
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