I am a return purchaser and over the years I have been dealing with Fishpond the service give has been excellent. I've never had an issue. One minor matter that probably could be improved is the pac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I presum,e the book was "the enigma of reason" it arrived very quickly ...from where i am not sure as it had NO paper account! . I believe things are pretty chaotic , amazon is apparently d... Mehr ansehen
Fishpond is my go to website for Groceries! When I discovered Fishpond had a Pantry section I scrawled thru 78 pages of grocery items and was surprised at the extensive range and the exception... Mehr ansehen
I bought a book with a 3-5 day delivery from fishpond. they never sent a confirmation email to me. They did however take money from me. I am now over a month out, and no book. I... Mehr ansehen
Unternehmensdetails
Über Fishpond.co.nz
Vom Unternehmen geschrieben
We’re a friendly and hard-working team with a passion for selling great products online. Since 2004, we’ve been delivering an exceptional shopping experience to customers worldwide, offering a vast selection of books, music, and movies at competitive prices.
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
With over two decades of e-commerce expertise, we have built a trusted platform that connects shoppers with high-quality products from reliable suppliers around the globe. Our goal is simple: to make online shopping easy, affordable, and enjoyable for everyone.
Fishpond operates internationally, with dedicated websites serving customers across multiple countries. We have strategically placed warehouses in New Zealand, Australia, the United Kingdom, and the United States, allowing us to efficiently store, process, and ship orders with speed and reliability.
What we offer:
- Books – A diverse collection ranging from bestsellers to niche titles, catering to all interests
- Music – A broad selection of albums and genres, from timeless classics to the latest hits
- Movies – An extensive catalogue of films and TV shows for every taste
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
Kontaktinformationen
Australien
- fishpond.co.nz
3,7
Akzeptabel
4703 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Fishpond NZ books — the best I know
Huge stocking, reasonable pricing, accurate delivery, no-nonsense service.
22. Mai 2025
Fishpond is the best way to buy books.
21. Mai 2025
Books are supplied on the door step and…
Books are supplied on the door step and in good condition.
19. Mai 2025
It did take a while for my order to…
It did take a while for my order to arrive but fishpond communicated well about delay. Happy with purchase
27. Mai 2025
Appreciated being kept informed of delivery date
Appreciated being kept informed of the delivery date of my book order. Easy to order online and very efficient service.
26. Mai 2025
Delivery Times - variable.
One book was ahead of time.
Another book (separate order) was shipped from NZ and took about 3+ weeks
26. Mai 2025
Waited two months for my order to…
Waited two months for my order to arrive and they cancelled my order after this long. Reasoning: “it’s out of stock”… after two months? No further reasoning was given from them. The item can be sourced and is available on there site as well? But “it will take ‘time’ to arrive” “hence we cancelled your order”. Is their response.
They refuse to help you out and are a complete waste of time, they send automated responses such as “this is not what we strive for” “we’ll send you a private message” and proceed to do nothing about it.
8. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fishpond.co.nz
Hi Myles,
We are sorry to hear about your experience.
We have sent you a request to get the order information and our Customer Experience team will then contact you directly to resolve this matter for you and find out what has not gone according to plan.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
My order came through too final…
My order came through too final destination intact, I was wrapt to receive book, will order again...
22. Mai 2025
It took so long to come from the UK
It took so long to come from the UK, the tracking showed it left and then went back to the UK before finally coming to NZ.
22. Mai 2025
Antwort von Fishpond.co.nz
Hi Graeme,
We're very sorry for the delay with your order, we know we can do better.
The item was originally sourced from the UK, but it didn’t arrive at our warehouse as expected. We had to reorder it, which caused the extra delay and confusion in the tracking.
We've identified an area in our process that needs improvement and are working to fix it.
We understand this was frustrating and appreciate your patience. If there’s anything else we can help with, please let us know.
Kind regards,
Catherine
Sometimes you get a surprise.
Order processed and updates provided to advise progress. The book arriving was the correct book, however, I believed I had ordered a different cover version. I was disappointed that it was a different cover. The book was John Steinbeck 'Travels with Charlie'. The cover I wanted had John Steinbeck with his dog Charlie. The cover I received had a map of the United States. Not a huge deal, but I was disappointed.
22. Mai 2025
Very prompt and efficient service.
30. April 2025
Lesley Abbott
Lesley Abbott
Approx 25 May
A good quick service. Kept me well informed about book's dispatch and delivery. Easy to use website. Good pricing.
21. Mai 2025
The book arrived faster than expected…
The book arrived faster than expected :-)
Great service and a fair price
21. Mai 2025
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.