I ordered a loungefly backpack. By the time I received my order over a month later, they had switched the listing info to a random Funko pop. I had a screenshot and email showing my original order inf... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within... Mehr ansehen
This is a scam site. They promised to deliver within 4 weeks and then extended for 4 more weeks with product they dont even have and when I cancelled (which they always push buyer to do that next to... Mehr ansehen
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Go back to
Wonderful service, great communication and quick response, prices are reasonable.
Taking to long to get order
Taking to long to get order. Still haven’t t sreceived order.
Wil not do business with you again.

Antwort von Fishpond.com
The variety of books not found in the…
The variety of books not found in the USA plus shipment was much quicker than expected. I don't need to use Amazon anymore!!
CD is Brand New but the recording of…
CD is Brand New but the recording of the CD is below par. So bad that it sounds like 1950’s recording.
Sorry that I’ve to tell the Truth
Fast shipping!
The book I ordered wasn’t available in the United States, I got my book fast and without expensive shipping! Thank you thank you!!!
Greatfully received
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also greatly appreciated, as was the tracking number to help keep tabs on it as it got closer to its new home. Thank you for all your hard work in seeing this item to me.
Great Service
Book arrived in great shape and the customer service was fast and efficient. I would definitely order from them again. Thanks!
[Disappointed] I had purchased 2 books…
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available, how should I follow-up my order in this situation?
[20 Dec 2024] Where can I receive my private message?
[21 Dec 2024] I have yet received any private message or being contacted by the customer services, please confirm the next follow-up actions.
[24 Dec 2024] Problem resolved, thank you.
Anson

Antwort von Fishpond.com
Great price for a book
Great price for a book that was difficult to find at other sites. Shipping was a bit slow, but worth the wait.
Delivery got here on time and exactly…
Delivery got here on time and exactly what I wanted. Thank you very much.
Ordering was easy updates to delivery…
Ordering was easy updates to delivery and arrived safely
Good price for a new paperback release globally sourced
Good price for a new paperback release. Seamless international delivery which was delayed but the status was well communicated throughout proactively and I was given a right to cancel due to delay with a simple cancel order link.
Not used Fishpond before but was very impressed. I will use again if I have the option
Absolutely USELESS Company!!!!
Absolutely USELESS Company!!!!
I had to loose my temper, because they wouldn't believe that my order hadn't been delivered. Feel sooo let down!
They gave me a refund eventually.
I won't be using them ever again!!!!!!

Antwort von Fishpond.com
Deliver it before asking, repeatedly, for reviews!
Why do you keep telling me to do a review when you have failed to get the product to me?

Antwort von Fishpond.com
Love this Company
My orders are always promptly mailed. I love that the shipping notices include tracking. Best place to shop for Australian and British novels!
Price drop after placing order.
I ordered 4 books from Fishpond.com.au as they were in stock with a local supplier. Two days after placing my order I logged in to check the status of my order only to find that the price had dropped by $13.47. Cancelling the order would incur a 17% restocking fee so that just sucks. I contacted customer service and the reply is as follows -
Our catalogue includes items from New Zealand, Australia, the UK and the US. Suppliers in different countries set their prices independently, so prices can vary over a short time depending on stock availability and exchange rates.
All items were in stock locally which is why I placed the order with Fishpond. So I can't see how exchange rates affect locally sourced products. Delivery has always been slow, often taking a month or more, so location doesn't seem to make a difference with delivery speed.
Update - Just received an email from Fishpond confirming my order of 4 books has just shipped. The books were dispatched 5 days after placing the order which is quick compared to previous orders, so I'm quite pleased with the fast delivery with tracking number. Price drop the day after placing the order still sucks though. I have amended my rating to reflect this.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







