Extremely efficient. I received my order 2 days after I ordered. So punctual, gave me constant updates about delivery that were reliable. The delivery people were so friendly, patient and understandin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordering and delivery was very efficient, good value for money Reformer was packed very well so no damage when unpacked Very well built and good quality It Is heavy but had been warned about th... Mehr ansehen
Unternehmen hat geantwortet
All my questions were answered prior to making the purchase and Ayrah was prompt and informative with his response. My reformer arrived well packaged with clear instructions. I am very happy with the... Mehr ansehen
The updates on the arrival time were great. Ayrah was fantastic helping me decide which reformer to choose to meet my needs. Ayrah was also fabulous post delivery, answering some questions about my re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FitBoutique is a Melbourne-born brand redefining the home and studio fitness experience. Est. 2021. We specialise in professional-grade Reformer Pilates equipment and premium workout accessories, built for those who take their training seriously. Every piece of equipment we design is engineered for exceptional performance and built to last. We move with purpose, obsess over quality, and hold ourselves to a standard that shows in every product we put out. Quality, durability, and customer satisfaction drive everything we do. We are a fast-moving, creative brand with a strong aesthetic, a growing global community, and exciting expansion across Australia, the US, and beyond. We are just getting started. Stay tuned.
Kontaktinformationen
ST KILDA RD, 3004, Melbourne, Australien
- help@fitboutique.com.au
- fitboutique.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen

Antwort von FitBoutique
Fitboutique is the perfect choice
Everything about FitBoutique is amazing! The communication was clear every step of the way and extremely timely. The reformer is sturdy, quiet and beautiful. It was delivered within days of ordering and the follow up to a couple of questions I had after the delivery was just as prompt and helpful - special thanks to Ayrah! I couldn’t recommend the staff and product highly enough!

Antwort von FitBoutique
Had a great experience with Fit…
Had a great experience with Fit Boutique.
Very quick replies with my questions on reformer recommendations.
Delivery was early and arrived in perfect condition due to great packing.
Would recommend to anyone.

Antwort von FitBoutique
The Onyx fold reformer purchase review
The Onyx fold reformer was delivered exactly how it was presented on the website. Well packaged with easy to assemble instructions.
Buying online can have its risks but I can highly recommend that what is represented is exactly what you are going to get. Its sturdy design is easily comparable to the reformers in my local gym and it’s a wonderful way to get the same quality of workout equipment at home.
In addition, I was offered a free online workout membership to get my home routine started immediately - I am very happy with my Fit Boutique purchase and customer service support.

Antwort von FitBoutique
Great quality reformer at such an…
Great quality reformer at such an incredible price, delivery was excellent and assembly was fairly straightforward (considering I’ve never used or assembled one before). Can’t wait to improve my fitness & health with my first reformer!!

Antwort von FitBoutique
Great customer service
I had a really great experience purchasing my reformer from FitBoutique. Their customer service was excellent from start to finish — friendly, helpful, and quick to respond to any questions. Shipping was fast and the reformer arrived well packaged and protected, which gave me peace of mind.
The reformer itself was easy to set up with clear instructions, and it feels sturdy and high quality. It works smoothly and has been perfect for my workouts so far. Overall, the entire process was seamless and professional. I’m very happy with my purchase and would highly recommend FitBoutique to anyone looking for Pilates equipment.

Antwort von FitBoutique
I'm really enjoying my new maple…
I'm really enjoying my new maple reformer! Easy to set up and works amazing. Looking forward to many more reformer sessions.
I had some trouble with the courier when waiting for my reformer and I followed up with Fitboutique and they were quick to assist and help with getting it to me!

Antwort von FitBoutique
Simple no Fuss Buying Experience
Clear simple messaging to assist in deciding which model to purchase. Clean aesthetic design & unbelievable delivery time across Australia to WA in the week leading up to Christmas

Antwort von FitBoutique
Sienna Reformer
Really pleased with my Sienna Reformer. Fitboutique were very helpful and responsive to deal with.

Antwort von FitBoutique
Beautiful reformer and great customer…
Beautiful reformer and great customer service

Antwort von FitBoutique
Had great prompt responses to all my…
Had great prompt responses to all my queries. Even though the delivery took a little longer than expected, the team kept me up to date and followed up with where my order was. Excellent customer service from FitBoutique.

Antwort von FitBoutique
Love love LOVE!!
Ordered my reformer on Thursday and received it on Monday from Melb to Syd. Super fast delivery even with Christmas coming up! I’m so happy with the reformer, it’s so smooth and works like a dream. Feels the same as the ones in the studio. Customer service was also fantastic. Thanks again!

Antwort von FitBoutique
Fitboutique 100%, delivery people 0%…
I have had the onyx foldable reformer Pilates rig for a month now, I love love love it. The movement feels seamless over the join and although I have not yet folded it, I’m super pleased. The people at fitboutique have been marvellous, the delivery was the reason for only 4 stars. I am in country nsw, so I can expect some what longer wait times. However, I received a notice that the machine would arrive on the Friday (super quick), I rearranged my day, … nothing, checked again and it said Saturday… ok, maybe … rearranged my day … nothing. Luckily, I contacted Aryah from fitboutique, who was lovely and very helpful, she got back to me - even to say she herself was waiting for a response - super professional. I had not heard from delivery company, was expecting a large apparatus- intending to be at home. A week later I arrived home from work and a large 100kg + box right in the middle of my drive way, on pebbles - it took 2 hours to shimmy it into the house. Damn delivery company. However, machine is perfect, exactly like the ones in the studio, very sturdy. The people at fitboutique were wonderful, absolutely no issue. Thanks heaps x

Antwort von FitBoutique
Beautiful Ivory Reformer
I ordered my reformer on 10/12/25 and received it 15/12/25 and I’m in NSW. FitBoutique was very quick to respond to my questions. I dealt with AJ and Ayrah, and they both responded very quickly. I am extremely happy with my Ivory reformer. It looks beautiful, it glides so smoothly and quietly. I absolute it. Thanks FitBoutique

Antwort von FitBoutique
Great quality
I got my Sienna a week ago and getting slowly used to it .
I only attended a few classes before buying one as it saves me so much money and travel time.
Very happy so far with the quality of the reformer.
And a big thumbs up for the support of the FitBoutique team before and after buying my reformer.
Many thanks,
Ellie

Antwort von FitBoutique
Recently bought Onyx foldable reformer
Recently bought Onyx foldable reformer, I still need more time to get used to doing Pilate on reformer, the reformer looks pretty solid and durable , so far I wouldn’t get anything to complain about machine itself.
However I would suggest two of things as below:
1.I don’t think one delivery person would handle it as customer requires.
2.If there’s video of how to assemble the reformer would be much helpful than instruction booklet.

Antwort von FitBoutique
One of the best customer service…
One of the best customer service experiences I have ever received. Fast , reliable and really informative. The quality of the Pilates machine is fantastic

Antwort von FitBoutique

Antwort von FitBoutique
I am enjoying my new pilates reformer
I am enjoying using the machine 3 to 4 times a week at home. No gym memberships and no travelling time
It came with all the bits you need, ball, box, small hand weights & jumping board.
So easy to use.

Antwort von FitBoutique
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







