Extremely efficient. I received my order 2 days after I ordered. So punctual, gave me constant updates about delivery that were reliable. The delivery people were so friendly, patient and understandin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordering and delivery was very efficient, good value for money Reformer was packed very well so no damage when unpacked Very well built and good quality It Is heavy but had been warned about th... Mehr ansehen
Unternehmen hat geantwortet
All my questions were answered prior to making the purchase and Ayrah was prompt and informative with his response. My reformer arrived well packaged with clear instructions. I am very happy with the... Mehr ansehen
The updates on the arrival time were great. Ayrah was fantastic helping me decide which reformer to choose to meet my needs. Ayrah was also fabulous post delivery, answering some questions about my re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FitBoutique is a Melbourne-born brand redefining the home and studio fitness experience. Est. 2021. We specialise in professional-grade Reformer Pilates equipment and premium workout accessories, built for those who take their training seriously. Every piece of equipment we design is engineered for exceptional performance and built to last. We move with purpose, obsess over quality, and hold ourselves to a standard that shows in every product we put out. Quality, durability, and customer satisfaction drive everything we do. We are a fast-moving, creative brand with a strong aesthetic, a growing global community, and exciting expansion across Australia, the US, and beyond. We are just getting started. Stay tuned.
Kontaktinformationen
ST KILDA RD, 3004, Melbourne, Australien
- help@fitboutique.com.au
- fitboutique.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
So happy with my new reformer
I received my Onyx reformer on October 9th, 2025 only 4 days after ordering it. I'd left a review after setting it up, but am updating my review now that I've been using it. This reformer has been a life changer. I've had extreme health issues over the last year that have restricted what exercise I can do. Reformer pilates has been amazing! This reformer is such good quality, I love it! The main reason I bought the FitBoutique one, was that it had 6 springs, looked better for a man to also use and had the shipping included. I'm so glad I did! It is wider, and my husband is now also using it - and loves it. I couldn't get him interested in exercise until now. It is such high quality, though it's not quite as padded as another brand I'd tried, but still good. The Pilates Project ap is also great! I love that every movement is affective, but gentle and doesn't cause any pain. This is an expensive purchase, but so beneficial to myself, and my husband, so it's an absolute investment.

Antwort von FitBoutique
Highly recommended for anyone who is looking for a reliable product with great quality
The customer service from Fitbotique especially from Aj is outstanding – the team is very responsive and helpful in responding to my enquiries.

Antwort von FitBoutique
Very happy with my experience and the…
Very happy with my experience and the quality of the machine. The customer service has been amazing. The delivery was about 5 days to my door. The reformer itself is really nice and I’m so excited to start using it.

Antwort von FitBoutique
Customer experience
It was all about the customer service. Communication is the key and they do it so very well.

Antwort von FitBoutique
Excellent Customer Service
I only ordered my reformer today but I’m
Very impressed with the speed and friendliness of the customer service - I read many of the other reviews from
Different companies and decided to go with FitBoutique - I wasn’t disappointed.

Antwort von FitBoutique
Speedy and clear communication with…
Speedy and clear communication with very fast delivery tham I expected.

Antwort von FitBoutique
Love my Onyx Fold Reformer
I ordered the Onyx Fold Reformer. I received the reformer within 1 week of ordering. It was delivered in a wooden box so there was no damage to the reformer. The reformer was partially assembled which was handy. The only issue I had was that the written instructions didn't match up with the reformer. It would have been helpful to have a video to watch that slowly showed how to unfold the reformer, how to attach the rest of the parts and how to connect the ropes and how much slack is needed.

Antwort von FitBoutique
Top-notch quality and customer service
I recently bought an Ivory Reformer, and I can’t believe how fast the delivery was. It got delivered to Sydney within 2 days.
This machine is slim and not bulky like some out there. It glides very smoothly and OMG the quality is immaculate! I’ve used it twice and am already in love with it.
The Fitboutique company is fantastic to deal with. I have done a lot of research, and by far, they are the best out there. Not only did I get free delivery, but I got a few accessories for free and a two-month free workout class from the app. That’s top-notch, man!
Ajay was my contact, and he was so helpful and very prompt when I asked about the product. From the ordering to the delivery and the after-hours response, I can not praise him enough.
Thanks, Ajay, and the Fitboutique company. I will definitely recommend you guys to my family and friends if any of them are looking to buy one.😀😀

Antwort von FitBoutique
Delivery was super fast
Delivery was super fast, they communicated so well and I can’t wait to put my Pilates room altogether today!

Antwort von FitBoutique
Awesome machine, very happy!
I ordered my machine after many months of debating which company to buy from, when I saw FitBoutique was having a sale I made my decision to buy the Ivory folding reformer.
I received my reformer 7 days after ordering, which I was so impressed with.
Setup was easy, although the instructions didn’t exactly match the reformer I purchased, it was easy enough to work out. I did need help though as it is very heavy!
The machine is comfortable to use, the bed is probably not as cushioned as another brand I’ve used but it’s fine. The machine glides well and the hand/feet straps are really soft.
The quality is amazing and I’m really excited to continue using my machine for many years to come!

Antwort von FitBoutique
Sienna Reformer - Fantastic machine
Fantastic machine - quality is excellent and it looks great! Really easy to set up and use. Love it!

Antwort von FitBoutique
The customer service is top notch.
The customer service is top notch.
They answer all my questions and even re sending my bottle of oil that was leaked all over.
But the reformer itself has good material. Even oil comes off easily with just a wipe.

Antwort von FitBoutique
Love the reformer..so smooth and quiet.
Love the reformer..so smooth and quiet.
The instructions to assemble could've been better so that we didnt have to carry the whole 75kg reformer upstairs. The carriage would've come apart easy as the first step to assemble.

Antwort von FitBoutique

Antwort von FitBoutique
Love it, highly recommended
Finally took the plunge and purchased the Sienna reformer for home. I am super impressed with the machine, it feels good quality and value for money. I've used the app as well, felt like I was in a class, really enjoyed it.
Delivery to regional WA was also super quick. Thanks Fit Boutique

Antwort von FitBoutique
Highly recommend
I purchased the Maple reformer and it’s even more beautiful in real life than online. I decided to buy a reformer after using one in a studio and I have to say I prefer mine. It came in 12 days which was excellent, and was super easy to set up. I’ve seen a few people be concerned in the reviews as to whether you can feel the fold but the wheels aren't positioned over the join so it is a completely smooth ride.
The straps are padded which is also nicer than the studio.
I’ve used a few apps and the instructors on Pilates Project have a huge focus on form. Due to this over the past few weeks I’ve seen a dramatic change in my posture, flexibility, and overall tone. It’s actually incredible.
I’ve had a few questions and the customer service has been above and beyond.
Overall I’m incredibly impressed and thankful I purchased the machine … can’t recommend enough!

Antwort von FitBoutique
Love my Maple Crest Reformer
My reformer arrived quite quickly and everything was there, easy to set up, and I love it. The wood and beige blend in my decor it looks great. I love using it it’s very smooth..

Antwort von FitBoutique
Excellent quality reformer.
From first point of contact to delivery was excellent, all my questions were answered in a reasonable time before and after purchase. We ordered the Sienna reformer which not only looks great but the quality was excellent for the price, i could tell straight away care and detail was taken with the equipment build and packaging.
Highly recommend this reformer to a beginner or seasoned Pilates pro.

Antwort von FitBoutique
The ivory fold reformer is a dream🥰
The ivory fold reformer is a dream! It is easy to fold and unfold with just one person, which was a key thing for me. The carriage glides smoothly, only very slightly catching on the middle fold bit. The reformer is a 5/5!!
The only thing to note is the instructions were confusing, they might have been outdated or for a different reformer as it had set up part and steps which mine didn’t need or have. Additionally, I love that it comes with a 2 month trial on the reformer class app, but was confused on how to access this, it is very vague.
Overall an amazing experience!!!

Antwort von FitBoutique
First Class Product and Service
From start to finish, my purchase of my new Reformer from FitBoutique was first class.
The Reformer arrived very well packaged and very quickly.
Putting it together was easy because about 80% of it was already assembled when delivered.
The quality is top class too! Such a pleasure to receive a good quality item these days.
I would 100% recommend this company to anyone looking to purchase a top quality Reformer.
Thanks team, you've done super well!
Cheers, Tara.

Antwort von FitBoutique
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







