SWECN260903014992YQ Ordered some Uggs on 3rd sept but still awaiting delivery. Tracking info just states ‘was expected by Monday’ Need help with this order …. Happy to change review rating if res... Mehr ansehen
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Das sagen Bewerter
Fantastic price excellent Uggs buy from this company a couple of times a year exspecially around Xmas the only problem is near Xmas delivery is a bit longer but on the whole great
Ordered some UGG sandals for my holiday. Received them fairly quickly but unfortunately there were too big, gutted as they are gorgeous. Contacted Flomera who were extremely helpful and will give a... Mehr ansehen
Return my order!! my oder was a little long in arriving due to high demand. l reached out to the company though email got a response very quickly apologising for the delay when my oder arrived the whe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Flomera, a dynamic and emerging player in the world of e-commerce, has swiftly gained attention for its innovative approach to fashion. Specializing in clothing and shoes, Flomera seamlessly blends style and comfort, offering a curated collection that caters to the diverse tastes of modern consumers. At Flomera, we understand that fashion is not just about trends; it's a reflection of individuality and confidence. Our team is dedicated to providing a unique shopping experience, where each piece tells a story and enhances your personal style. What Sets Flomera Apart? Quality Craftsmanship: Flomera takes pride in the craftsmanship of its products. From clothing to shoes, each item is meticulously designed to meet high-quality standards, ensuring durability and style. Trendsetting Designs: Stay ahead of the fashion curve with Flomera's trendsetting designs. Our team of creative minds continuously explores the latest trends to bring you clothing and shoes that make a statement. Accessible E-commerce Platform: Shopping at Flomera is a breeze with our user-friendly e-commerce platform. Explore our collections, read product reviews, and make secure transactions with ease. Customer-Centric Approach: Your satisfaction is our priority. Flomera is committed to delivering exceptional customer service, from fast shipping to responsive support, making your shopping experience enjoyable and hassle-free.
Kontaktinformationen
71-75 Shelton Street, Greater London,, WC2H 9JQ, London, Vereinigtes Königreich
- +44 7883162368
- Contact@flomera.com
- flomera.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
not very fast shipping but product…
not very fast shipping but product good. i use it few times now and no issue. worth it for price i think.

Antwort von Flomera
It’s been an average experience until…
It’s been an average experience until now. Not everything was clear from the start, but with time it improved. I’m still observing how things go ahead.

Antwort von Flomera
Buyer Beware!
How can this Company improve? By not duping customers!
By being honest about the products & not trying to sell UGGS as the originals.
These are FAKE ... lookalikes, whatever else you want to call them.
When questioned they answer with a generic response about defamation of their Company .... how ironic!
They send out the same email to unhappy buyers offering a 2nd pair at a reduced cost, instead of refunding.
They are shipped from China, they take weeks & weeks to arrive.
How do UK trading laws allow this counterfeit Company to trade?
I listed my new pair on Vinted as they didn't fit & Vinted immediately marked them as FAKE & refused the listing.
Buyer beware!!

Antwort von Flomera
Brilliant quality my 3rd pair now just…
Brilliant quality my 3rd pair now just take a while to come but worth the wait love them

Antwort von Flomera
Not delivered to my address
Not delivered to my address, told it was delivered to a business, and showing me an image of a domestic door. No real answer to what we do after parting with money. I will take my business elsewhere. Mobile number that is not answered for customer support, or lack of it as it maybe. JOKE COMPANY DO NOT USE. i HAVE TRIED TO RESOLVE I GUESS I WILL CONTACT TRADING STANDARDS INSTEAD.

Antwort von Flomera
Absolutely love these shoes
Absolutely love these shoes! They’re so good I’m already getting a second pair. On top of that, the customer service team is amazing—super helpful and quick to respond.

Antwort von Flomera
My order still not arrived ordered on…
My order still not arrived ordered on 27th Dec .
They message back saying theyll be hete soon, but no joy as yet!!. Im hoping I get my money back if not delivered ?

Antwort von Flomera
ordered some Ugg taz shoes and just…
ordered some Ugg taz shoes and just received them they are amazing quality and I also got a fab pair of socks that go perfectly with them the order was swift considering it was near Christmas and I was kept updated with the tracking all the way through it will not be my last order already got my eye on my next purchase

Antwort von Flomera
Delighted worth the wait
Ok it’s a long experience. Ordered Ugg platform slippers on the 7th December and arrived 23rd December. I was wondering if they would eventually come as the tracking no I had did not match up with Evri. A few emails back and forth and they turned up today. I am absolutely delighted with the quality of them. They are true to size and fit perfectly. Would have given 5* had they arrived quicker.

Antwort von Flomera
The item I receive is very good quality which is a very good point.
This is a new site for me so I was a bit weary
I have received my item. Very pleased with them it is a Christmas present so I’m not sure if they fit properly obviously but recommended.

Antwort von Flomera
I’ve order a pair not knowing if it…
I’ve order a pair not knowing if it will turn up, and for my surprise it did turned up, a pair of Uggs absolutely beautiful!! I’ll order for mum as well I absolutely love it!! Thank you so much

Antwort von Flomera
Fake Uggs
Fake Uggs, ordered sandals in a 5 arrived 3 weeks later, to small more like a size 4. No return address so emailed several times before receiving reply saying i could pay extra 25.00 pounds, they will send me slippers and I can keep the sandals .... that don't fit what a joke. Don't buy from this company they are not based in UK

Antwort von Flomera
Beware - fake items and wont refund
Ordered trainers that are completely fake, as confirmed by the Adidas store.
Items came from China, this is not a UK based company.
Refusing to refund, either £25 to send back to China or 30% discount. Neither is appealing for counterfeit goods!!

Antwort von Flomera
Warning
Warning, don't be fooled by the London UK contact address. Their terms of service states that they are governed by Canadian not UK consumer law.

Antwort von Flomera
Don't buy off Flomera!!!!
I bought a pair of Size 6 Ugg sandals, unfortunately they were too small. After lots of emails to Flomera they confirmed that if I want a refund its going to cost me £25 to return them to China or i can keep them and they will refund me 40%. What a joke! What a scam! Funny how these details aren't included on the return procedure on line

Antwort von Flomera
Consumer pays for a shipping error!
I ordered a pair of shoes and they were supplied in the wrong size. If I want them replaced I need to pay another £22 and if I want a refund, I have to pay to send the item back. I have to pay for a Flomera error.
UPDATE** And now they have responded to my review below with inaccurate and rude response.
I ordered a 5.5 and was supplied a 5. Nothing wrong with my sight or feet - the error was entirely theirs. The offers to correct did not include a replacement and return without this having any cost to me despite it being their error.
I did finally get a full refund (along with postage) so I think they do accept the error. But as you can see, the are hard work and really rude. No defamation there. :-)

Antwort von Flomera
returns policy is shit
don't buy from this site. it states 30 days returns but when you want to return they then tell you you have to send back to China at the cost of £25. yet the label on the delivery bag had a return to the UK. yes they gave me a refund of 40% of my package but what's the point when the bloody shoes don't fit.

Antwort von Flomera
Worth a try for the price
I bought the Ugg slippers and they took approx 3 weeks to arrive, I ordered a 6 but they were extremely small fitting for my feet so I got in touch and asked about returns and exchanges, they were really helpful and advised if I had someone I could give them too I could buy the second larger pair for only £22 (absolute bargain) so I did and they arrived with 2 weeks and for like a glove, the quality is fantastic and look genuine enough to me, I’m not like all the other Karens moaning about them being fake, they probably are for the price you pay but like I say I can’t tell and would definitely recommend them to anyone

Antwort von Flomera
Fabulous products at a really…
Fabulous products at a really affordable price. They are so comfortable and cosy that I have purchased another pair!

Antwort von Flomera
Fake and smell like chemicals....I ordered some UGG slippers from a link…
Update 29 March. Received goods. These are definitely not genuine UGGs. They have a very high smell of chemicals, probably terrible for your skin and health. I have again requested a refund and have not had any reply. If you like fraud and supporting companies that are ripping off genuine brands, this is the company for you. Good luck explaining this to your friends and family and justifying why lying is ok. I ordered some UGG slippers from a link my wife sent me for her birthday. When the slippers didn't turn up, I called - no response. I sent an email - no response. I checked the tracking information - still "in transit". Then I dug further, the shipping company is Chinese. These are undoubtly not genuine UGGs. This company would appear to be passing off fake UGG slippers as genuine UGG slippers. It would appear to be blatant fraud. I'm commencing a charge back through my bank based on the fact that the goods are not as advertised.

Antwort von Flomera
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