We saw exactly what we were looking for as soon as we entered the store. The showroom was spacious and well laid out with lots of room to walk round. Ash was extremely helpful and efficient and very... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The staff are so friendly and helpful in floor Giant Basildon. Shelley went through different products with us and we looked at multiple samples. We choose the flooring we liked and had someone round... Mehr ansehen
Unternehmen hat geantwortet
Jamie was amazing, so helpful with finding me a perfect floor. What should have been a really stressful experience was the complete opposite. He was brilliant, wouldn’t let me pay until he knew it was... Mehr ansehen
Unternehmen hat geantwortet
Great service, advice and more importantly patience during on dealing with us changing our minds picking out the flooring. Well done Paul - but look out we will be back for more. Highly recommended to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Vom Unternehmen geschrieben
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Kontaktinformationen
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Vereinigtes Königreich
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Hervorragend
641 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 61 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hedge End Branch Recommended
Great old fashioned service from Hedge End branch, Gary was very knowledgeable about the products and stock levels.
Would definitely recommend.
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us review!
We're delighted to hear that you had such a positive experience at our Hedge End branch and that Gary was able to provide knowledgeable advice on our products and stock availability.
Providing friendly, helpful service and ensuring our customers have all the information they need is something we take great pride in, so it's wonderful to know Gary made such a positive impression.
We'll be sure to pass your kind feedback on to Gary. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Amazing service from Carl at Floor…
Amazing service from Carl at Floor Giants! We ordered some engineered hard wood for our porch area and it was great, we needed to pop back for some scotia and nothing was too much trouble. Definitely recommend.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl provided such excellent service and was able to assist you with everything you needed for your porch project. It's great to know that he was happy to help when you returned for the finishing touches.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support and hope you enjoy your new flooring!
Antwort von Floor Giants
Thank you for your review!
We're delighted to hear that Carl provided such great service during your visit. We'll be sure to pass your kind feedback on to him.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Carl was very helpful and experienced…
Carl was very helpful and experienced made my experience quick and very easy. Would highly recommend
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Carl was able to provide such helpful and knowledgeable service and make the process straightforward for you. We always aim to make choosing and purchasing flooring as easy as possible, so it's great to know Carl made such a positive impression.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Great service as soon as I came in…
Great service as soon as I came in through the door. Jamie helped with sorting out the best choice and couldn’t be helpful enough it obtaining an excellent deal that beat the competition in quality and price
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic 5-star review!
We're delighted to hear that Jamie was able to provide such helpful advice and assist you in finding the right flooring for your needs. It's especially great to know that he was able to secure a deal that offered you excellent value while still meeting your expectations for quality.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for taking the time to recommend us, we really appreciate your support!
Great Experience
Visited Floor Giants and dealt with Jamie, he was very welcoming and helpful when we were unsure what we needed. Jamie was patient, showed lots of options within our price range, offered opinions and listened to ours. Put us at ease with our purchase. Would recommend to anyone.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Jamie was able to make your visit such a positive experience. Choosing flooring can sometimes feel overwhelming, so it's great to know that he took the time to understand what you were looking for, talk you through the available options and help you find something that suited both your requirements and budget.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Carl was very helpful and friendly…
Carl was very helpful and friendly member of staff
Would strongly recamend floor giants
Very happy with my purchase
Thankyou
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We're delighted to hear that Carl provided such friendly and helpful service and that you're pleased with your purchase. We always aim to make the flooring buying process as straightforward and enjoyable as possible, so it's great to know you had such a positive experience.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Kim @ The Hull Brance
We have been dealing with Kim @ the Hull branch, who has been fantastic with us over the last 8/9 months whilst renovating.
We have made several changes to our original order whilst work was being carried out, changing flooring options, and Kim took all of this in her stride. She was positive, made great suggestions and has been a real help in organising, delivery and fitting.
She's a credit to the company and goes above and beyond. Thanks for everything, Kim.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you so much for you taking the time to leave us such a glowing review!
We're delighted to hear that Kim has been able to support you throughout your renovation and make the process as smooth as possible, particularly with the changes and adjustments along the way. It's wonderful to know that her advice, organisation and positive approach have made such a difference to your experience.
We'll be sure to pass your kind feedback on to Kim. We're very proud to have her as part of the Floor Giants team, and we're sure she'll be thrilled to hear how much you've appreciated her help.
Thank you for choosing Floor Giants and for your continued support throughout your renovation. We hope you enjoy your finished project!
Very helpful and friendly lady,thank…
Very helpful and friendly lady,thank you for my purchase
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your lovely 5-star review!
We're delighted to hear that you received such friendly and helpful service and that you were happy with your purchase. We always aim to make the flooring buying experience as easy and enjoyable as possible.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support and hope you enjoy your new flooring!
Great service
Not sure of his name but on the quote it said Marcus in the Basildon store gave excellent custom service and provided me with all the information I needed to know when asked will definitely be coming back!!
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience at our Basildon store and that our team member was able to provide helpful advice and all the information you needed when choosing your flooring.
We believe the team member you're referring to is Martin, rather than Marcus, but we're very pleased to know that he made such a great impression! We'll be sure to pass your kind feedback on to him.
Thank you for choosing Floor Giants and for your recommendation. We really appreciate your support and look forward to welcoming you back again in the future!
New carpets fitted
We have recently had carpeting carried out by Floor Giants (Basildon). From our initial visit we found the service to be efficient, helpful and friendly. Shelley Travis dealt with our specific case and the whole process was smoothly arranged from start to finishing follow-up call.
Likewise the fitting itself by Adam and Dave was professional, quick, tidy and again, friendly.
We would give our recommendation fully, noting that another store we visited came across as disorganised and lacking in attention.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that you had such a positive experience with our Basildon team, from your initial visit through to the fitting and follow-up. It's wonderful to know that Shelley was able to keep everything organised and make the process as smooth as possible, and that Adam and Dave provided a professional and tidy installation.
We'll be sure to pass your kind feedback on to Shelley, Adam, Dave and the wider Basildon team. We really appreciate you choosing Floor Giants and taking the time to recommend us.
Thank you again for your support, and we hope you enjoy your new carpet!
come in to the basildon store
come in to the basildon store, to get some flooring! i received outstanding customer care from martin. my flooring has been laid and i couldn’t be happier! thank you again for helping me martin! super happy with the flooring.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Martin provided such a great experience at our Basildon store and was able to help you find the right flooring for your home. It's even better to hear that you're so pleased with the finished result now that your flooring has been installed.
We'll be sure to pass your kind feedback on to Martin. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new flooring for many years to come!
Great shop great worker
Great shop, great prices, have been coming here ongoing for years. I have always dealt with Martin. Martin has alot of knowledge about the flooring and prices. I recommend coming here and speaking with Martin.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review and for your continued support over the years!
We're delighted to hear that you've consistently had such a positive experience with our team and that Martin has been able to provide knowledgeable advice and help you find great value on your flooring.
We'll be sure to pass your kind feedback on to Martin, he'll be thrilled to know that his expertise and customer service have made such a great impression.
Thank you for continuing to choose Floor Giants. We really appreciate your loyalty and look forward to welcoming you back again in the future!
Kim was amazing from start to finish
Kim was amazing from start to finish. Even replying to emails at 7:30am on her day off. Also Alistair and Lewis. Great team, so friendly and couldn’t love my floor more! Thank you
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your wonderful review!
We're absolutely delighted to hear that Kim, Alistair and Lewis provided such a fantastic experience throughout your flooring project. It's wonderful to know that the team went above and beyond to make the process as smooth as possible and that you're so pleased with the finished result.
We'll be sure to pass your kind feedback on to all three of them. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new floor for many years to come!
Very helpful and friendly would go back
Very helpful and friendly would go back
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your lovely review!
We're delighted to hear that you received such friendly and helpful service from our team. We always aim to make the flooring buying process as easy and enjoyable as possible, so it's great to know you had a positive experience.
Thank you for choosing Floor Giants and for your kind feedback. We really appreciate your support and look forward to welcoming you back again in the future!
I had a really good experience today
I had a really good experience today. I was served by Carl and he was amazing. He was friendly and so helpful.
To be fair everyone that was working there today were friendly.
I would definitely recommend floor giant to friends and family.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience with Carl and the wider team. It's wonderful to know that everyone made you feel welcome and that you received the friendly and helpful service we always strive to provide.
We'll be sure to pass your kind feedback on to Carl and the rest of the team. Thank you for choosing Floor Giants and for recommending us to your friends and family, we really appreciate your support!
Thank you to Carl and the team
Thank you to Carl and the team for helping us choose our perfect flooring after a long debate! Very reasonable and great experience, thank you
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl and the team were able to help you find the right flooring for your home. We know choosing the perfect flooring can sometimes take a little consideration, so it's great to hear that the team were on hand with helpful advice and guidance throughout the process.
It's also wonderful to know that you were happy with the value and overall experience. We'll be sure to pass your kind feedback on to Carl and the team.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Great!
Fab experience at Floor Giants today. Great range of products at an affordable price. The guys that helped us were very informative and knowledgeable.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience with the team and that you were impressed with the range of flooring available. Providing helpful, knowledgeable advice while offering great value is something we always strive for, so it's wonderful to know the team were able to assist you.
Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope to welcome you back again in the future!
Got some grass from these guys
Got some grass from these guys. Good quality and excellent service
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We're delighted to hear that you're pleased with the quality of your artificial grass and that you received excellent service from our team. We always aim to provide great products alongside a friendly and helpful experience, so it's wonderful to know you were happy with your purchase.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
SPC flooring
Carl sold us out SPC flooring. He had great knowledge on the different types of laminate flooring and very good customer service. We are very happy with the service and our new flooring.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl was able to provide such knowledgeable advice and excellent customer service while helping you choose your new SPC flooring. It's great to know that he was able to guide you through the different options and help you find the right flooring for your home.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants, and we're thrilled to hear that you're so happy with your new flooring!
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