We saw exactly what we were looking for as soon as we entered the store. The showroom was spacious and well laid out with lots of room to walk round. Ash was extremely helpful and efficient and very... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The staff are so friendly and helpful in floor Giant Basildon. Shelley went through different products with us and we looked at multiple samples. We choose the flooring we liked and had someone round... Mehr ansehen
Unternehmen hat geantwortet
Jamie was amazing, so helpful with finding me a perfect floor. What should have been a really stressful experience was the complete opposite. He was brilliant, wouldn’t let me pay until he knew it was... Mehr ansehen
Unternehmen hat geantwortet
Great service, advice and more importantly patience during on dealing with us changing our minds picking out the flooring. Well done Paul - but look out we will be back for more. Highly recommended to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Vom Unternehmen geschrieben
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Kontaktinformationen
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Vereinigtes Königreich
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Hervorragend
639 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 61 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing experience today
Amazing experience today, made us feel welcome and helped us with everything thank you dai
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your taking the time to leave us a review!
We’re delighted to hear that Dai made you feel so welcome and provided such helpful service during your visit.
We’ll be sure to pass your kind words on to him. Thank you for choosing Floor Giants!
Excellent customer service really…
Excellent customer service really helpful. Great choice of flooring 100% recommend
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your fantastic review!
We’re delighted to hear that you received excellent customer service and found plenty of choice within our flooring range.
We really appreciate your recommendation and thank you for choosing Floor Giants!
Great customer interaction
Great customer experience, the staff helped us to make a good decision in the shade of flooring to pick.
We told them the colour scheme of our home, the look and feel we would like to achieve.
With this information, they guided us to the different make of floorings , designs and colour shades that's would enhance our home.
To top this we were able to take a few samples home, to see which one was the better choice of flooring for our home.
Ash and his team were great in helping us to make the right decision.
31. August 2026
Antwort von Floor Giants
Thank you for your fantastic review!
We’re delighted to hear that Ash and the team took the time to understand your home’s style and helped you explore the different flooring options, designs and shades available.
Being able to take samples home is a great way to find the perfect match for your space, so it’s wonderful to hear that this helped you make your decision with confidence. We’ll be sure to pass your kind feedback on to Ash and the team.
Thank you for choosing Floor Giants. We hope you love your new flooring!
Super options and advice from Callum at…
Super options and advice from Callum at the Nottm store, Dean the fitter arrived and worked through until finish and did a cracking job, proper time served tradesman and the floor looks lovely
Wish they offered a new skirting fitting service as I’d be happy to pay for the vital finishing touch but will have a go myself
Overall 10/10
Thanks all
21. September 2026
Antwort von Floor Giants
Thank you for your taking the time to leave us a review!
We’re delighted to hear that Callum was able to provide such helpful advice and guidance when choosing your flooring, and that Dean did such a great job with the installation.
We’ll be sure to pass your kind feedback on to both Callum and Dean. It’s fantastic to hear that you’re so pleased with the finished floor, and we really appreciate your comments about the quality of the service and workmanship.
Thank you for choosing Floor Giants and for the fantastic recommendation!
Friendly efficient service.
Steve offered a friendly, informative service, helpful and pleasant to deal with.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that Steve provided such friendly, informative and helpful service during your visit.
We’ll be sure to pass your kind feedback on to Steve. Thank you for choosing Floor Giants, we really appreciate your recommendation!
Staff were great
Staff were great. Really helpful. Used this store twice. Will definitely use again.
19. September 2026
Antwort von Floor Giants
Thank you for your review!
We’re really pleased to hear that our team has been so helpful on both of your visits.
We truly appreciate your continued support and loyalty, and it’s wonderful to know you’ll be choosing Floor Giants again in the future. We look forward to welcoming you back!
A few slight hiccups but all great in the end.
It had its communication problems at times due to staff changeover but in the end all went well and to time. The fitter was amazing and the product is just what I wanted and the flooring looks great.
7. September 2026
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We appreciate your understanding regarding the communication during the staff changeover, and we’re glad everything was ultimately completed on time.
It’s fantastic to hear that you’re so happy with the flooring and that the fitting was completed to such a high standard. We’ll be sure to pass your kind feedback on to the fitter. Thank you for choosing Floor Giants!
very helpful
18. September 2026
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that you found our team so helpful.
We really appreciate you taking the time to leave us a review and for choosing Floor Giants. Thank you for your support!
We went to floor giant llansamlet and…
We went to floor giant llansamlet and Simon was amazing and his service was exceptional and couldn’t have asked for anything better
Thank you Simon
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that Simon provided such exceptional service during your visit to our Swansea store.
We’ll be sure to pass your kind feedback on to Simon, he’ll be really pleased to know how much his help and service were appreciated. Thank you for choosing Floor Giants and for taking the time to share your experience!
Very helpful and lots of choice.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that you found our team so helpful and were impressed with the wide range of flooring available.
We really appreciate you taking the time to share your experience and for choosing Floor Giants. We hope you’re delighted with your new flooring!
Very helpful assistant
Very helpful assistant, knowledgeable, caring and friendly . A truly delightful shopping experience
16. September 2026
Antwort von Floor Giants
Thank you for your fantastic review!
We’re delighted to hear that you received such a friendly, knowledgeable and caring service and that your visit was such a positive experience.
We really appreciate you taking the time to share your feedback and for choosing Floor Giants. We hope to welcome you back again in the future!
Customer service is really good quality…
Customer service is really good quality product and returns policy is good
16. September 2026
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that you were pleased with the quality of our customer service and products, and that you found our returns process reassuring.
We really appreciate you taking the time to share your experience and for choosing Floor Giants. Thank you for your support!
Amazing customer service
Amazing customer service, knowledgeable about the product and helpful with the advice.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that you received such excellent customer service and that our team was able to provide knowledgeable advice to help you with your flooring choice.
We really appreciate you taking the time to share your experience and for choosing Floor Giants. We hope you’re delighted with your new flooring!
Jamie and PJ were great help in…
Jamie and PJ were great help in advising us on flooring, thanks again!
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your taking the time to leave us a review!
We’re delighted to hear that Jamie and PJ were able to provide such helpful advice and guidance while you were choosing your flooring.
We’ll be sure to pass your kind feedback on to both of them, they’ll be really pleased to know their help was appreciated. Thank you for choosing Floor Giants!
Both Paul & Jamie were excellent and…
Both Paul & Jamie were excellent and will be back this is the 3rd purchase from them and always very happy with the service. Thank you
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that Paul and Jamie have once again provided such excellent service and that you’ve now made your third purchase with us.
We really appreciate your continued support and loyalty to Floor Giants. We’ll be sure to pass your kind feedback on to Paul and Jamie, they’ll be thrilled to know that you’ve continued to have such positive experiences.
Thank you again, and we look forward to welcoming you back for your next flooring project!
I visited the Cardiff store over the…
I visited the Cardiff store over the last couple of days. Solid advice, no pressure, very happy with the service. Karim was first class and I would recommend him to anyone. Thoroughly professional, great personality and all round top fella. Very happy!
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear that you received such professional and helpful service during your visits to our Cardiff store.
We’ll be sure to pass your kind feedback on to Karim. It’s great to know that his knowledge, personality and no-pressure approach made such a positive impression and helped make your experience an enjoyable one.
Thank you for your recommendation and for choosing Floor Giants. We really appreciate your support!
Best customer service
Best customer service. We hv been guide so good. Highly recommend 👌
13. September 2026
Antwort von Floor Giants
Thank you for your review!
We’re delighted to hear that you received such excellent customer service and that our team was able to provide the guidance you needed.
We really appreciate your kind words and recommendation. Thank you for choosing Floor Giants, and for taking the time to leave us a review! We hope you’re delighted with your new flooring!
Friendly helpful staff
A Mistake was made on ordering but rectified straight away with no problem, friendly helpful staff, would go there again.
24. August 2026
Antwort von Floor Giants
Thank you for your review!
We’re pleased to hear that we were able to quickly resolve the issue with your order and get everything sorted without any hassle.
It’s great to know that you found our team friendly and helpful throughout the process. We really appreciate you taking the time to leave a review and would be delighted to welcome you back to Floor Giants again in the future!
Antwort von Floor Giants
Thank you for your fantastic review!
We’re delighted to hear that you found our team so helpful and that Paul provided such great service throughout your experience.
We’ll be sure to pass your kind feedback on to Paul, he’ll be really pleased to know how much his help was appreciated. Thank you for choosing Floor Giants, and we hope to welcome you back again in the future!
We would like to thank James from Floor…
We would like to thank James from Floor Giants, Swansea for his help & advice. There was no forcing of a sale. He was very patient & knowledgeable.Great customer service.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear that James provided such a patient, knowledgeable and helpful service during your visit to our Swansea store.
We always want our customers to feel comfortable taking the time to consider their options, so it’s great to know that James’s approach gave you the experience you were looking for. We’ll be sure to pass your kind feedback on to James, he’ll be really pleased to know his help was appreciated.
Thank you again for choosing Floor Giants and for taking the time to share your experience!
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