Florist Bewertungen 

I ordered flowers 3 days before Mother’s Day and received confirmation of delivery on the Sunday. At 5pm on Mothers Day they emailed me that due to being outside the regular zones(even though they advertise in that town) it wouldn’t be delivered til Tuesday. I tried calling yo cancel my order in Tuesday. I called 7 times was put in hold every time for over 10minutes and then hung up on. The flowers still have been delivered and I have received zero communication. My Mother obviously never recived her flowers and I am out $80. Absolutely terrible company and zero customer service. I looked into them further and they have terrible ratings on Reddit and trust pilot. Do not use them.

The absolute worst customer service! I placed an order for Mother's Day, my order was never delivered. I emailed 3 times to the 'care' email with no response, not even an automated response. I called 5 times. If you choose the option to place an order someone answers, but they are unable to complete a refund. If you choose, option to discuss an existing order, you wait for 10-20 minutes and then the line cuts out. If you talk to someone and they transfer you to their 'supervisor', it makes you wait again and the line cuts out. I don't believe this florist is legit. DO NOT place an order with florist.ca!!!!!!!!

Ordered a basket for Mother's Day. It still hasn't been delivered and they are asking for proof of payment 5 days later. How can this company be unable to track payments despite them being linked to the order number? How is that possible?
No help from customer service - like many others report, system hangs up after 15-20 mins. Chat msgs on the site go unanswered.
The call back feature on the help line does not work. No accountability and they take no responsibility.
Interestingly I choose the 'new order' option and got someone within 2 mins. Now on hold for customer service for the 7th or 8th time. DO NOT ORDER FROM FLORIST.CA!! THEY WASTE YOUR TIME AND YOUR MONEY.

Ordered a bouquet for Mother’s Day ($75). Delivered 2 days after and it was 1 orchid that I could have bought at the grocery store for $15.
Hung up on 3 times now and no response to email about dissatisfaction and a refund.

Ordered flowers for Mother's Day. Three days later and still not delivered. Their customer service is awful. When I was finally able to talk to someone online after a full day of trying, I was given some boilerplate that didn't even mention their own company name - "Thanks for your order with Bloomex. As noted in your confirmation email, your order was placed with a 3-day delivery window (May 9–12) due to high seasonal demand. Please rest assured your order will arrive no later than May 12. Let us know if you have any other questions. Although this wont notify the situation we would like to offer you store credit which you could used for your future orders." Nowhere in *Florist.ca* two confirmation emails was that said. I selected May 9 on their website for delivery and paid for it. Today I can STILL select May 9 as a delivery date. Just a complete waste. Wholly unhelpful. Stay away.

Wish I found this site earlier.

Horrible service. Didn't deliver what we ordered until 3 days after mother's Day. What a joke. Do not use this company... Ever!

What a DISGRACE of a company. It is all a complete SCAM. You over pay HUGE money and the flowers delivered are late and NOT AT ALL what was ordered. You try to call and they hang up on you and tell you there is NO such order that was placed. Shameful. They don't even deserve a 1 star rating. They deserve a below zero rating. So unprofessional and disgraceful. Never shop on the website. It is total fraud and they should be ashamed of themselves. These thieves should be in jail. Unbelievable.

Do not order from this company!! Flowers promised on Mothers Day showed up 2 days late completely dead and wilted. Not the bouquet that was ordered either. Save your money!

My mothers day order STILL has not arrived and the recipient is leaving town tomorrow! :( It's her first Mothers Day and she was alone for it and I was really excited to surprise her. I also got an email saying you are sending her a plant and mug instead of the flowers i ordered :( I paid $20.00 for shipping and they aren't even delivery the item I purchased and missed the very important delivery day. All the emails to me say reply if you have concerns but its a NO REPLY email :( Been trying to communicate with customer service all morning and they won't even explain why they changed the order without even asking me and I can't get them to refund my CC. This is a scam.

Completely atrocious customer service. Ordered flowers. The delivery date was changed without warning, as well as the type of flowers stating “none left” for my original. Called customer service for refund and the agent started yelling at me after I asked if there was anything to do considering their terrible policies. Absolute abomination of a company do not recommend whatsoever. Wish I could leave 0 stars

Stay far far away. Ordered flowers for mother's Day and a half dead bouquet showed up two days late. Brutal.

Worst experience ever. It's passed 72 hours and still haven't got my flowers delivered. Customer service operated by unprofessionals who doesn't know how to talk to people politely and solve the issues. Will definitely not recommend. They don't even bother themselves to reach out to customers to give them an update on their order, however when it comes to the point of charging money, they are extremely fast for that. Scammers.

I ordered flowers for mother's day. Never delivered called like 15 times the Sunday and Monday finally got through Monday afternoon said would be delivered that day. Today is Tuesday no delivery so here i go again.get through ask for manager nope manager will email me they do not call customers like really.BEWARE DO NOT US THEM.

0 STARS – COMPLETE SCAM

Ordered a “DELUXE boutique” Mother’s Day arrangement. Total disaster:

❌ Shipped to MY address, not my mom’s
❌ Customer service Option 2 = music, then disconnects
❌ Tiny, wilted flowers — nothing like the photo I paid for
❌ Card printed upside down
❌ Had to drive 1 hour next day to deliver dying flowers myself

Walmart has better quality for 1/4 the price.

TOTAL WASTE OF MONEY. AVOID AT ALL COSTS.

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Do NOT order from here - flowers were delivered after Mother’s Day even though order was placed last week.

Flowers showed up and were dying - when I tried calling and getting an update on the order, I was left on hold for upwards of 20 minutes and then hung up on.

Do yourself a favour and don’t order from here - horrendous customer service and product.

Horrible Terrible service, DO NOT USE EVER!!, Do not use his company, not only will the flowers not be delivered on time for the give you some bull sht on how they scammed you.

DO NOT ORDER FROM FLORIST.CA!!!!
I ordered a Mother’s Day bouquet from floors.ca, and it was a complete disaster. Despite contacting them multiple times on Mother’s Day via phone, email, and website chat, I was ignored. I waited over 30 minutes on hold, four separate times, only for them to pick up and hang up each time. Today, May 11, 2026 the day after mother's day, they emailed me saying it was out for delivery, but what my mom received was a joke—the flowers were practically dead, not the same colour, no vase, and extremely small nowhere near the advertised photos. For $80, this is unacceptable. I could've gotten better flowers at the grocery store for half the price. I will never order again and strongly advise others to steer clear from this company.

When you place an order, that's it. No way to change anything such as shipping address, method of payment etc., even moments after placing the order. The customer service line does not answer the phone. You wait on hold, then get disconnected.
Terrible, terrible experience.

A company whose entire model is based on hoping customers don’t look at reviews. Everything everyone has said on here is true. How this remains as an online business is beyond me. DO NOT ORDER FROM THIS SERVICE.

Ordered arrangement for 50.00 plus delivery cute little arrangement they substituted for 7 old roses could have bought at grocery store a dozen for 19.99
Terrible at least substitute for same qty and quality never again !!! Use local florist in your town