Fluctis Hosting Bewertungen 88

TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

no me responden los tickets y estos días estoy intentando reembolsar ya que no puedo cargar plugins en mi servidor por un http error. Tras este problema abro varios tickets y feedbacks avisando de est... Mehr ansehen

Bewertet mit 1 von 5 Sternen

No respond to ticket. My service never autosetup and was stuck in pending. Ticket auto closed after 120 hours while I was still waiting a respond. Open a paypal case and I was refunded but now stated... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have used Fluctis for a long time and had more than one server with them. They use to be very good and helpful. That had changed a lot since then. You can't get any help with any problems at all. Th... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Thieves Used to think they were good but have still been charging for an old cancelled account, even after being requested to stop stealing funds. Do not give this company any access to cha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gaming-Service
  2. Web-Hosting-Unternehmen

Informationen, die aus verschiedenen externen Quellen stammen

High Quality Minecraft and Game Server Hosting at affordable prices since 2011.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

88 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

Amazing Service And Great Prices i have…

Amazing Service And Great Prices i have owned many servers from them before

14. August 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello Zachary,
Thank you for the 5 Star Review 💖! We are happy you are satisfied with our services after all this time. Feel free to contact our Support Team anytime you need technical support, or just have questions. And if you need anymore servers, you know where we're at :). We hope you stay safe during this crazy year and have a great rest of your day.

Sincerely,
Fluctis Hosting Management

Bewertet mit 5 von 5 Sternen

Happy Satisfied and Relieved!

Great price, service, and customer care! I’ve had a Minecraft server hosted for the past 4 years with very few problems. Anytime something has happened it has been quickly fixed by their support. Yesterday someone hacked my email, amazon and Fluctis accounts. Less than 24 hours later a full refund was issued back to my bank.

23. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible

I have purchased a service from them because of the low prices. What I did not know is that they DO NOT give you what you have purchased. I created the server and IMMEDIATELY there were problems. I could not start the server NOR could I even see the console. I created a support ticket and did not get a response withing 24 hours. At this point, I gave up and tried to get a refund. When I requested to receive a refund, they responded and asked me what problems I had and that they were willing to help me, but I already had enough. I tried to continue with the refund request and was ignored and they closed my refund request after the 5 day period was over.

22. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello Andy,
Thank you for your review and we are sorry to hear you are having issues with your Refund Request. With our Refund Policy, we reserve the right to deny requests if the issue is able to be fixed or it is not on our end. As for the ticket closing, this was likely done by our automated system which is unfortunate. If you would like for us to look into this further, please contact our support. We are available 24/7 and always eager to help! We can be reached at:
support@fluctishosting.com

Thank you, and we hope you have a great day.
-Fluctis Hosting Management.

Bewertet mit 5 von 5 Sternen

Good prices and support. Strict cpu usage.

Ive been using Fluctis for about 4 years now. What drew me to them was their prices. I just needed a gig here and a gig there for servers to run a hub and bungee on.

Throughout the years there has been times where the console has went unresponsive, a server locked up and i couldn't kill it, and even ONCE an issue logging into FTP. But my support tickets on all issues were handled within 12-24 hours or sooner. During the last 2 years their customer support has improved and their response times have become quicker.

I see a lot of negatives on here about them stealing money. But what they dont want to mention is its their responsibility to cancel their subscriptions to companies on their paypal accounts. Ive always paid fluctis as one time payments, no subs. And ive had no issues with them compensating me after issues, or cancelling a service ive paid for and crediting me the remainder of that service to my account.

One of the only major issues I have with fluctis is them not willing to use or give you access to change the start script for their servers. Being able to setup the garbage collection and other java flags how you want would be nice. Also being able to switch your java version and even use OpenJ9 would be fantastic.

The other issue is their CPU restrictions. You have a 100% cpu usage limit, but that limit is not restricted to a single core. I assumed they setup a VM for each customers server, but they dont. Every server is ran with full access to all cores/threads. This makes it virtually impossible to host modded servers, as mods LOVE to use as much cpu as they can get.

But for just vanilla servers and bungeecord servers this host has worked fine for me for over 4 years. And ill continue using them.

12. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've given you money for 9 years, please give me a trophy.

I've been with Fluctis for 9 years for a variety of services such as Minecraft servers and web hosting. In both of those cases I've had great experiences with them, the MC Panel they use is straightforward to use and responsive, and I haven't found it to lack any features. If there were any problems, whether through my own fault or something on their side (usually my fault) support was generally quick in helping me out. The pricing is also very fair and to this day I still use this host if I need a Minecraft server or some other game server.

10. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello,
💖 Thank you for the 5 Star review Boelens. Wow, 9 years of loyal service; Where does the time go? We are glad to hear you are still enjoying both your Minecraft and Webhosting services with us after all these years. Many things have changed since the beginning, but our highly reliable services have always remained great. If you ever need anymore help with your services, our support desk is always around to assist. We hope to have you around for many more years :). Thank you again for the review, we hope you stay safe and healthy during these troubling times.

,Sincerely
Fluctis Hosting Management

Bewertet mit 1 von 5 Sternen

Absolutely horrible

Absolutely horrible, after canceling the service they decided to keep charging me without even having the service activated! stay away at all costs

Update: They're ignoring me and refusing to refund me. Please never use this.

Update 2: They've charged me again after a month of all this! Laughable company.

22. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Greetings,
Thank you for your review Soren and I am sorry to hear this has happened. It sounds like the Paypal Subscription you setup at checkout months back was not properly cancelled when cancelling the server. When cancelling services, we strongly suggest double-checking the Paypal account and making sure any Active Subscriptions for us are cancelled as well. Just to clarify, this is your Paypal account auto-sending us money through an Automatic Subscription you setup. We are not charging your account or creating new invoices as the account it cancelled on our end.

If you can contact our support from the link below, we will be sure to look into this and see what we can do about this accidental payment due to the subscription not being cancelled. Hopefully we can get this resolved :).
https://fluctishosting.com/whmcs/supporttickets.php

-Fluctis Hosting Management

Bewertet mit 5 von 5 Sternen

Customer support is always quick to…

Customer support is always quick to respond and resolve any issues that come up! Thank you :)

20. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Greetings,
💖 Thank you for the 5 star review Jurissah. If you need anymore help with your services, feel free to contact us. Our support strives to do all we can to satisfy our clients :). We hope you have a great day.

-Fluctis Hosting Management

Bewertet mit 4 von 5 Sternen

Just got it but I can’t get it to start…

Just got it but I can’t get it to start at all and I want to play on it. Can anyone help?

16. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello,
Thank you for the review Mr Coolz and we are sorry to hear this. If you can reach out to our Technical support at support@fluctishosting.com, we would be more than happy to assist you with your servers starting issue. We will also reach out here of course to try and expedite this :).

- Fluctis Hosting Management

Bewertet mit 1 von 5 Sternen

Rubbish service and will steal your money.

I had a server with them for a number of months. It wasn't the lowest spec (I had the 20 user simultaneously tier) and there were 3 people who used it concurrently at most. I had the following issues:

SLOW. You'd be playing and it wouldn't register your progress, which would manifest as having to "mine" the same block repeatedly.

Frequent disconnects. You'd get kicked off for no reason.

Crashes. The server would go down and need restarting.

Problems restarting. Sometimes it would take multiple attempts for the server to come back up, with the control panel showing greater usage than the server was specced at.

I finally gave up and cancelled and they took an extra month from my account that they refused to return saying it was my fault for not ensuring that their payment system didn't take it.

16. Mai 2020
Bewertet mit 4 von 5 Sternen

I have the second last tier for a…

I have the second last tier for a minecraft server and it keeps crashing, i run the Minecraft Eternal Lite pack that only requires 3GB ram but my 6gb can;t handle it?

I have support ticket open, but no response to my questions.

UPDATE: After Fluctis Hosting contacted me, they were able to resolve all the issues I had, therefor I changed my rating to something higher.

4. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello,
Thank you for your review and we are sorry to hear your ticket has not been handled. If you can respond to our "Find Reviewer" Inquiry with your Ticket ID, we will be more than glad to have Management look into what went wrong. We are sorry for the experience you have currently had and hope we can change it after establishing communication :).

Edit:
Thank you for the re-review of our services once we helped resolve your issues. If you ever run into anymore problems or need help, feel free to contact us. We hope you have a great day and stay safe during these troubling times 💖.

-Fluctis Hosting Management.

Bewertet mit 1 von 5 Sternen

I've bought a server here more than a…

I've bought a server here more than a week ago but it didn't show up in the panel. Opened multiple support tickets throughout the week which have received no answers what so ever. Do not invest your money here.

1. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello,
Thank you for your review and we are sorry to hear your ticket has not been handled. If you can respond to our "Find Reviewer" Inquiry with your Ticket ID, we will be more than glad to have Management look into what went wrong. We are sorry for the experience you have currently had and hope we can change it after establishing communication :).

-Fluctis Hosting Management.

Bewertet mit 4 von 5 Sternen

Solved

After time of waiting and fighting, they solved my problem, late, but they did it with an apology. Thanks

22. April 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Hello Clippy,
I am sorry to hear this. If you can directly contact us, we will be more than happy to look into what happened with your ticket and hopefully can change your experience with us. Thank you and we hope you have a safe and great day.

Bewertet mit 1 von 5 Sternen

The servers cant keep up

The servers cant keep up, they keep crashing because there is no memory left on the shared node. and your ftp access gets full with hs_err files.
my advice is not to host your minecraft server on this host if your not willing to risk your server, the general ticket response time is around 2-3days. when you have a issue they say that will come back within 24hours with an answer but that doesnt happen
i have been i contact with fluctis about this before i made this review regarding this i have provided the evidence to trustpilot in a support ticket

3. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Better than other server hosting providers…

A lot better than other server hosting providers I've had experiences with.

2. April 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

👋 Thank you for the review Anthony. If you ever need any help with your service again, feel free to contact us. We hope you have a fantastic day!


- Fluctis Hosting Management

Bewertet mit 5 von 5 Sternen

Muy buenos precios y servicios

He usado esta página para hostear varios servers, nunca me ha dado problemas graves. Solo una vez que la consola web pero de resto el servicio funciona perfectamente y tiene unos precios muy accesibles.

16. März 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

💖 Thank you for the 5 star review. We are glad to hear you are satisfied with your servers and if you ever run into any problems feel free to contact us. We hope you have a great rest of your day and hope you stay safe and healthy :).

Bewertet mit 5 von 5 Sternen

Smart, Economic, Fine.

The service Is very economic and it's works really fine.

Il servizio funziona é davvero economico, ma funziona molto bene, di tanto in tanto c'è qualche bug ma di solito si risolve velocemente grazie all'ottimo staff.

12. März 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

👋 Thank you for the 5 star review and the comments about our staff. When issues are reported, we do our best to get them resolved as fast as possible. Thank you for choosing Fluctis Hosting for your Minecraft Server Hosting needs. If you ever need anymore help or support, feel free to contact us. We hope you have a great rest of your day :).

Sincerely,
Fluctis Hosting Management

Bewertet mit 4 von 5 Sternen

Been using Fluctis services for a year.

I've used Fluctis services for over a year now, and at first it seemed they had just started out, but now they are improving response times on tickets and also making updates to server panels.
I'm very impressed with what they are doing, and see things will only get better from now on.
Keep up the good work, I appreciate it!

21. Jänner 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

💖 Thank you for the review and we are glad to hear you are enjoying your server. We have been making major progress since mid-2019 to drastically improve our services and are glad you can notice this. We hope you stick around for many more years! Thank you for choosing Fluctis Hosting for your server hosting needs.

Bewertet mit 4 von 5 Sternen

My Experience with Fluctis Hosting

I like The Services And The Plans They got,
They Also Have nice staff However tho They could Improve in Faster response time over all good review

20. Jänner 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

👋 Thank you for the review and comments toward our staff. We try to keep the nicest and most helpful ones around! We are actively looking into improving our response times too. Again, thank you for choosing Fluctis Hosting for your Hosting Needs.

Bewertet mit 4 von 5 Sternen

For 2usd I am amazed with its quality!

I have bough server here for only 2usd and I am amazed with its quality(for that price). I had an issue that servers were offline for one day but in my 7 days journey its 6/7 :D

12. Jänner 2020
Bewertung ohne vorherige Einladung
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Antwort von Fluctis Hosting

Thank you for the review Vladimir! We are sorry about that downtime you had that one day. If you ever have questions or need help, feel free to contact us. Thank you for choosing Fluctis Hosting for your Minecraft Server hosting needs :).

Bewertet mit 1 von 5 Sternen

Thieves

Thieves

Used to think they were good but have still been charging for an old cancelled account, even after being requested to stop stealing funds.

Do not give this company any access to charge your bank/paypal or they WILL abuse that trust and take your money, credit it to a fluctis balance, never to be returned.

UPDATE:
Still fighting to get my stolen money back, their 'agent' may have requested details below and they were sent, however they have still took no action at all.

Seriously avoid this company at all costs.

29. Dezember 2019
Bewertung ohne vorherige Einladung
Fluctis Hosting-Logo

Antwort von Fluctis Hosting

Hello,
I am sorry to hear this. If you can contact us with the account information, we will look into why the account is still being charged. In most cases, this is due to the Client failing to cancel the Automatic Subscription on their end. If this is not removed, it will continually send money to our Paypal account.

-A.S.

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