FoodlerBewertungen 

2 114
TrustScore 2.5 von 5

2,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Take-away-Service
  2. Lebensmittelanbieter

Informationen, die aus verschiedenen externen Quellen stammen

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Kontaktinformationen

2,5

Mangelhaft

TrustScore 2.5 von 5

2114 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,5

Alle Bewertungen

(2 114)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I am beyond angry

I am beyond angry, foodler apparently has no phone number, I cancelled my order with ginger beef whom hung up on me twice after explaining to the man I would pay the measly three dollars for the soup and soda which according to him that foodler uses old menu and he does not get the money from New menu from them even tho he has contacted the company numerous times Really? Somebody should maybe fix that and maybe not deliver from" giving her beef" anymore since they like to hang up on customers

13. Juli 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Cynthia,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 5 von 5 Sternen

Easy; Good Rewards Program

Foodler lets you order take-out food online. It's as straightforward as it sounds, and it remembers your past orders so you don't forget your favorite dishes. Even better, they have a great rewards program. I feel like I pay full price for my orders less than half of the time!

13. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good selection of restaurants

Good selection of restaurants, customer service is available promptly when needed and often is able to resolve delivery issues with restaurants. I 95% prefer to use Foodler over competitors such as Grub Hub due to the points reward system.

13. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Delivery late, wrong food, unhelpful customer service.

Delivery was a half hour late AND it was the wrong food in the order, plus the driver had me fill out a physical slip for the tip instead of waiting for a tip through the app—clearly it's an undeserved tip, as everything about this order has been handled unprofessionally and sloppily. The customer service representative on the phone number I was given to call for order issues is currently giving me the runaround and saying the driver has to finish his other deliveries before he can get ahold of other customers to see if they have my food while I received theirs. Utterly unacceptable service.

12. Juli 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello K A,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 4 von 5 Sternen

Great Service with a Few Hiccups

We've been ordering regularly through Foodler from a wide range of restaurants, and our experience is usually excellent - quick deliveries, full orders, food hot and ready to eat. We've had a few hiccups along the way - mostly one or two items missing from an order - and most can be traced back to the restaurant rather than the delivery service. When notified, Foodler/Dashed has always reached out to make it right. I was extremely impressed when one of our food orders went astray, and Foodler customer service stayed on it through several email exchanges to be certain the issue was resolved to my satisfaction, and went the extra mile of checking in with me a few days later to make sure that the promised refund had been applied.

12. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The food was good but I asked for all …

The food was good but I asked for all white meat and i received mixed.

12. Juli 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Jk,

I'm so sorry to hear about your experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 3 von 5 Sternen

I once told them about one of the …

I once told them about one of the foodler drivers saving my number and contacting me later - which is creepy. They never got back to me or did anything about it.

11. Juli 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Leah,

I'm so sorry to hear about your experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 1 von 5 Sternen

The order never came

10. Juli 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Sherif,

I'm so sorry to hear about your recent experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 4 von 5 Sternen

I love the sushi here!

I love the sushi here! So, on a Sunday evening a friend and I decided to try their Chinese dishes. The food was inconsistent. First, the beef teriyaki was fantastic! Beef quality was excellent and the meat was moist, tender and so tasty. The lobster sauce was quite good. Egg rolls were good, your average fare. Unfortunately, the pork fried rice was terribly dry and seemed like it had been made a couple days earlier. And the pork egg foo young was also overcooked and the pork was so dry it wasn't palatable. We ordered on a Sunday, so perhaps another day of the week these issues might not happen.

10. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unacceptable doesnt keep menu up to …

Unacceptable doesnt keep menu up to date with items and doesnt do any sort of helping the customer to solve issues.. Very bad experiences lately and very bad customer service. 8 times out of 10 my order is wrong, late, and/or missing something

9. Juli 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Megan,

I'm so sorry to hear about your recent experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr