I just wanted to say thank you, and also apologise for judging the situation too quickly at the beginning. When the first fountain arrived damaged, I was very disappointed and worried becau... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The two figurines I purchased arrived in a timely manner, were very well packaged and protected, and look absolutely beautiful! I am really pleased with the quality of these delightful pieces of art t... Mehr ansehen
Unternehmen hat geantwortet
Suzy arrived broken, i sent a photo and email and within a half hour i had notice a new one was on the way. Recieved 2 days later. I have never experienced such attention from any store anywhere ,... Mehr ansehen
Unternehmen hat geantwortet
It was difficult to make a decision as to which fountain to choose but I think we made the right one. I would have appreciated a bit more information about which date to expect it. At one stage it was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Garten
- auch in
- Brunnenbau
- Fachhandel für Kaminöfen
- Geschäft für Dekoration und Inneneinrichtung
- Geschenkeladen
- Kunstpflanzen-Anbieter
Vom Unternehmen geschrieben
Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.
Best Quality Fountains in Australia
Vom Unternehmen geschrieben
- Designer Quality at Affordable Prices
- We design, produce, buy and export over 450 different water features suitable for indoor and outdoor. We only work with ethical suppliers that share our passion for fountains and our history in craftmanship. We use various materials including mosaic, ceramic, clay terracotta, polystone, marble, acrylic and resin. The choice depends on design, functionality, size, weather conditions and longevity and cost. Our sourcing is not limited to one country, rather we are constantly on the look for new exciting places like Morocco, Turkey, Mexico, Colombia, Guatemala, Tunisia, etc... We are currently operating in 6 countries and growing fast to expand into other territories.
Kontaktinformationen
2/2 Rachael Cl, 2128, Silverwater, Australien
- 1300848094
- care@fountainstore.com.au
- fountainstore.com.au
4,6
Hervorragend
1085 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Fountain Store Australia & New Zealand
This is a reason to give us a mediocre 1 star? You bought item on Thursday, you live interstate and you expect it on Monday? Please remove your review until you get your item. This is unreasonable and fallacious rating.
As always Gorgeous and beautiful…
As always Gorgeous and beautiful Fountain..I highly recommend it.
30. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Love it all thankyou
30. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Great service !
29. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Absolutely delighted!
Absolutely delighted!
I recently purchased a tabletop fountain from Fountain Store Australia & New Zealand, and I couldn't be happier. The product itself is absolutely excellent, beautifully designed, high quality, and it brings such a lovely, peaceful atmosphere to the room.
On top of a great product, the customer service was fantastic. The ordering process was seamless, and everything arrived safely and promptly. Highly recommend this store if you're looking to add a little tranquility to your space!
28. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
I am very happy with the item that I…
I am very happy with the item that I purchased. This is the second time I have purchased this item. The first time I didn't receive any tracking information and when I questioned this I was informed that the item had been damaged in transit. I received a refund as the item was out of stock. Once there was more stock I received an email.
8. Juli 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Yeah I was really impressed.company…
Yeah I was really impressed.company really did good
13. Juli 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Unique product and a very seamless process.
I love the product and very prompt delivery. And the company has a storefront in NSW so it’s real.
9. Juli 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Very disappointed
Very disappointed. The product description stated delivery would take 5–10 days, but my order didn’t arrive until 1.5 months later. The long delay was frustrating, and there was no clear communication about why it was taking so long. If you need this item within the advertised timeframe, be aware that the actual delivery may be much longer.
5. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Dear Sunny, We are sorry for the delayed delivery. Actually item ETA into Australia was June 24th and then delayed to July 1st. It says clearly it was a pre-order item. We hope you like the item and get to enjoy one of our most cherished items. Fountain Store
Not One Complaint
The fountain was exactly as pictured, and really easy to put together. Website was easy to navigate, prices were fair & there was a fantastic selection to choose from . Delivery was quick - the fountain arrived nearly a week ahead of schedule. I would definitely order from them again!
8. Juli 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Excellent Product
The delivery was prompt and the goods are in excellent condition. We’re very pleased with the product ‘Clarita Solar Bird Bath Fountain’, it’s beautiful. Fully recommended.
5. Juli 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much for the review,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Arrived promptly
Arrived promptly, mostly what I wanted although the fake plants look pretty tacky in real life.
18. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much Alex,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Great customer service
Great customer service. Fast delivery. High quality item as expected.
14. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much Mahsa,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
I was very surprised with the service
I was very surprised with the service, we purchased a electric fireplace on Monday night and we had the fireplace at our house on Wednesday morning, very happy with our purchase and thank you for your prompt service.
Thanks
Sally
22. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you ever so much Sally,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
I Adore It – Perfect Fountain, Arrived So Quickly
I purchased a water fountain and it arrived super quickly. I’m really impressed with the service and how fast the delivery was. The fountain is absolutely beautiful and I adore it. It looks even better in person and works perfectly. I’m so happy with my purchase and would definitely buy again.
28. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Tash,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Beautiful good quality products.
Beautiful products.Fast and efficient service
The product was as stated, good quality.
I will shop again on this site.
28. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Eliza,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Lovely piece and amazing service
Lovely piece and amazing service. Upon receiving statue it was broken. When I made contact with Fountain Store they immediately arranged for a replacement.
8. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Nicole,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Benjamin from The Fountain Store did…
Benjamin from The Fountain Store did finally get back to me and offered a full refund of my damaged product which is greatly appreciated. Lovely statue and a shame it was damaged in transit.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fountain Store Australia & New Zealand
Thank you very much Amanda,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.