I just wanted to say thank you, and also apologise for judging the situation too quickly at the beginning. When the first fountain arrived damaged, I was very disappointed and worried becau... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The two figurines I purchased arrived in a timely manner, were very well packaged and protected, and look absolutely beautiful! I am really pleased with the quality of these delightful pieces of art t... Mehr ansehen
Unternehmen hat geantwortet
Suzy arrived broken, i sent a photo and email and within a half hour i had notice a new one was on the way. Recieved 2 days later. I have never experienced such attention from any store anywhere ,... Mehr ansehen
Unternehmen hat geantwortet
It was difficult to make a decision as to which fountain to choose but I think we made the right one. I would have appreciated a bit more information about which date to expect it. At one stage it was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Garten
- auch in
- Brunnenbau
- Fachhandel für Kaminöfen
- Geschäft für Dekoration und Inneneinrichtung
- Geschenkeladen
- Kunstpflanzen-Anbieter
Vom Unternehmen geschrieben
Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.
Best Quality Fountains in Australia
Vom Unternehmen geschrieben
- Designer Quality at Affordable Prices
- We design, produce, buy and export over 450 different water features suitable for indoor and outdoor. We only work with ethical suppliers that share our passion for fountains and our history in craftmanship. We use various materials including mosaic, ceramic, clay terracotta, polystone, marble, acrylic and resin. The choice depends on design, functionality, size, weather conditions and longevity and cost. Our sourcing is not limited to one country, rather we are constantly on the look for new exciting places like Morocco, Turkey, Mexico, Colombia, Guatemala, Tunisia, etc... We are currently operating in 6 countries and growing fast to expand into other territories.
Kontaktinformationen
2/2 Rachael Cl, 2128, Silverwater, Australien
- 1300848094
- care@fountainstore.com.au
- fountainstore.com.au
4,6
Hervorragend
1086 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von Fountain Store Australia & New Zealand
Thank you very much John,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Antwort von Fountain Store Australia & New Zealand
Thank you very much Lynette,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Antwort von Fountain Store Australia & New Zealand
Thank you very much Gonul,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Antwort von Fountain Store Australia & New Zealand
Thank you very much Dawn,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Misleading
I bought water feature knowing that it has light features. When I set it up, there's no lights. I contacted the store, after back and forth, at the end they said there's no light features in that product. It's an error in the system. How come? Mentioned in the website and the instructions too. Exactly the same product. They gave me options to swap with different features which I don't want and a bit a hassle to send it back or partially refund which I agreed on. They said refund will get process the next day. It has been a week, I am still waiting for the refund. It's misleading advertisement, unprofessional, very disappointed.
3. Juni 2026
Antwort von Fountain Store Australia & New Zealand
I am terribly sorry, you have been provided a 10% discount on a fountain that has no lights but you insisted on lights. This is a 50% discounted fountain with free delivery, not sure what else could we have done. Yet you score a 1 star so unfair and unrealistic.
Quick response to solve a problem.
Quick response to solve a problem for defective remote control.
28. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Susan,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Crass & Crude
Highly deceptive sales techniques, disingenuous & catty management. Proof that you can be surrounded by beautiful things- but still be crass & crude!
13. Juni 2026
Antwort von Fountain Store Australia & New Zealand
First sorry you feel that our promotion is confusing, second we see that you were happy with our products to come back for more.
Shame we couldn't live up to your expectations on this occasion.
I ordered 4 items spending hundreds…
I ordered 4 items spending hundreds and all I got was one bhudda which was very cheap and nasty very disappointed.
24. Mai 2026
Antwort von Fountain Store Australia & New Zealand
You are reviewing the wrong company. We spoke to you and you seemed to have placed a large number of items that you don't know who is who. Please double check your orders, we are not the company you reviewing.
Haven’t received it yet
8. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Not sure what the review is for what service, this is utterly fallacious. Your order is for regional delivery, and placed on Monday, tracking shows it is on board a truck for delivery. May be wait until you get the item before posting a review. Have a nice weekend and hope you get to enjoy your item.
Concern 2 satisfaction
To be honest, initially I had some concerns as my order was damaged and then the same item was out of stock but The Fountain Store assisted by letting me choose another feature for more money if necessary - the extra would be waived, and this time a beautiful water feature was delivered safely, undamaged to a family member on the other side of Australia. Thank you for following through. TDP
1. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thanks for the review
Very fast delivery,exactly as described…
Very fast delivery,exactly as described and well packed more than happy with my purchase would definitely order from this company again.
3. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Susan,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Postage and delivery was so very quick
Postage and delivery was so very quick. Communication was easy and also very swift and helpful and outstanding customer service and satisfaction. The company's willingness to help made the process so easy. Highly recommend.
2. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Shelley,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
good product and intime delivery
14. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Harshaal,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Great website quick delivery
Great website quick delivery
My red lady is beautiful packed so well arrived in one piece.
Highly recommend
1. Juni 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Lyn,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
As always very happy with the quality &…
As always very happy with the quality & speed of delivery
31. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much Deb,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Delivery service was over and above…
Delivery service was over and above expectation and prompt. Products are of high quality and worth buying
28. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you very much,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Easy ordering updates turned up day…
Easy ordering updates turned up day early no complaints
28. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your Water Feature. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful rock fountain, and please don't hesitate to reach out if you ever need anything.
Love my solar 3 tiered fountain
Love my solar 3 tiered fountain. Great price, well made and easily put together. Packed extremely well and arrived safe with quick delivery in rural area. The sound of running water is so tranquil, and exactly what I was looking for. I will definitely return as a customer.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fountain Store Australia & New Zealand
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your fountain. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful Tiered water feature, and please don't hesitate to reach out if you ever need anything.
I am amazed at how quick my parcel…
I am amazed at how quick my parcel arrived and how happy I am with my purchase.
I definitely recommend Fountain Store!
27. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your Buddha fountain. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful water feature, and please don't hesitate to reach out if you ever need anything.
My figurine arrived in very good…
My figurine arrived in very good condition and within a reasonable time. I love the quality of the product.
11. Mai 2026
Antwort von Fountain Store Australia & New Zealand
Thank you so much for your wonderful 5-star review! We're thrilled to hear you're loving your Mellina Statue. Your feedback means the world to our small team here at Fountainstore. Enjoy your beautiful ornament, and please don't hesitate to reach out if you ever need anything.
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