FourLeaf Federal Credit Union Bewertungen 

FourLeaf is not competent at IRA distributions.
They say because their IRA distributions are processed in MD they cannot withhold state tax for any other states, so you are stuck with filing estimated state tax if you don't reside in MD.
They did not withhold the requested federal tax amount. But after 45 minutes on the phone they corrected that fed tax error. They agreed it didn't match requested amount, but had no idea why it needed to be fixed, so may happen again.

I was fortunate to have Leonardo , Westbury branch, help me today with a mix up on my accounts. He was patient in explaining, thorough in untangling + just the kindest most pleasant person. I am very impressed with the level of customer service shown to me. Thanks very much, Mary

Wowww Ariadna Rabasso, was a lot helpful, Great Customer Service and knowledge that I need it, very professional, 100 % recommend, she did a Awesome job !!!!!

Brittnee at the West Babylon location was so wonderful. She is definitely an asset to Four Leaf.

Courteous service, very helpful in answering any questions .

Great and quick visit!
Ms Gomez was attentive , helpful and very personable.

Recently called regarding some information about opening a new savings account and Alicia not only explained the benefits of each kind but gave me the exact steps to make it happen. Alicia was incredibly patient and answered all my questions above and beyond.

Chris was so great, he helped me get set up with my first FourLeaf Debit Card swiftly and efficiently.

Absolutely horrible experience with insurance check due to a flood in my bathroom. They released 1/2 of the money awarded to me for repairs, they will not release the remainder so I can order the rest of the materials and pay my trades. I owe my contractor money, he won’t continue without payment so my job is at a stand still. I paid the insurance, I’ve never made a late payment on any of my bills. I highly recommend a real bank, credit unions are different. Seems this woman is trying to justify her job by holding back my funds. I’m closing all acts as soon as this ordeal is over and I’m warning anyone that is considering using BFCU/fourleaf that this is not a bank, they’re a joke of an establishment. I’ve made a complaint to the BBB and I’ll likely contacting a lawyer.

I visited the Four Leaf in Seaford NY
Blane was very helpful,Professional and Handled My Situation Perfectly
The whole staff at that Branch was on Point
They were willing to immediately and in the offered help in the Future
I am very satisfied with the Four Leaf in The Seaford Location

Representatives are always kind, considerate and respectful. Especially today when I had to see Thomas Rhett. I needed to show him my Non Drivers I.D.and also some texts that I got from my bank. We went over my bank account, there were two charges that I didn’t make and he issued me a new card.

I made an appointment for 9 AM on a Saturday morning to cash in some savings bonds. I arrived before the branch opened - and when I walked in - I was about to sit down & wait my turn & a bright young man named Connor popped by to greet us all - There were 2 other gentlemen there to do transactions as well. He asked is anyone here for the 9 AM appointment to cash in bonds - I said it was me, & he said great we could get started in just a minute & then proceeded to direct one of the other gentlemen to the counter for his transaction & advised the 2nd gentleman that someone would be with him shortly.
Connor made the task of cashing in my bonds a little less horrible. We made some small talk as we procced the transaction. He answered questions about another problem that I had - was more than happy to write information down - so I could work on resolving another issue.
I was pleased with the transaction. I never felt rushed at any point.
Connor was kind enough to ask if it would be okay if they sent me a survey, I was happy with my transaction - the services that Connor provided in my humble opinion was outstanding.

Amy was very helpful and presented valuable options.She guided us and we are happy with our choice.

Creating a savings account was simple and easy. Couldn't have been a better experience.

Customer Service is always good & Fast everyone is Curtis Thank You For all you guys do ☺️

All contacts from 3/25/25 t0 4/8/25 with Four Leaf on our HELOC application were extremely professional - very friendly and courteous , willing to go out of the way to assist in clarifying issues and assisting in helping us to get through the approval process, very responsive, efficient and knowledgeable about the product !!!! One of the best experiences every in completing and securing a financial product of any type. Anthony, Lorraine and Ariadna are true professionals which we feel are truly outstanding Four Leaf employees.Highly recommend !!!!

Amy was very professional amd informative. She took the time to explain our options and gave us the needed information to make the corect choices. She has a very nice manner and was a pleasure to work with.

"Almost 30 years with BFCU, I’m extremely disappointed by the recent changes. The rebranding or Management changes have stripped away the personal, member-focused service, and the removal of courtesy policies effective Jan'2025—without any notice—just cost me over $120."

"BFCU used to value its members, but since the rebrand, it feels like just another impersonal institution. I was never informed that key courtesy policies were removed, leading to unexpected charges and zero support from Customer Service."

"Loyalty means nothing to BFCU anymore. With no warning, they removed long-standing courtesy policies that protected members—costing me money and leaving me with no response from support. Time to move on."

Sincerely,
Michael T...

Alicia was very helpful when I was sending my wire. She was kind and professional. I left the branch feeling very satisfied and all my needs were met. I will definitely be back to the Roosevelt branch not just for her help but the entire branch! Amazing work everyone!