Purchased a white, square frame. Dimensions are perfect, frame is good quality and great value. It also arrived quickly and well packaged. Very happy either way purchase and will buy from you again.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Mehr ansehen
Overall, delivery was very quick. The quality i would say is lower than IKEA, but I couldn’t find the size I wanted there. The cut finish could have been better as you can see the corner joints. Sti... Mehr ansehen
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Kontaktinformationen
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Vereinigtes Königreich
- info@framesplus.co.uk
- framesplus.co.uk
3,3
Akzeptabel
280 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good quality frame for a decent price
Bought an expensive picture, but not prepared to pay 200 for a frame. Found this one and its good quality for a good price.
2. Oktober 2021
Antwort von FramesPlus
Hi,
Dear customer,
Thanks for your valuable feedback.
Antwort von FramesPlus
Hi,
Dear customer,
Thank you for your valuable feedback.
Failed to arrive
Ordered 2 frames which failed to arrive. An email to Frames Plus went unanswered but a message via Etsy produced a prompt response and a promise to send a second order with an estimated delivery time of 3-4 working days. 5 working days later, with no sign of any frames, I asked for a refund (via Etsy) which I have now received. I wouldn’t trust Frames Plus again - a pity because the frames looked to be just what I wanted.
29. September 2021
Bewertung ohne vorherige Einladung
Antwort von FramesPlus
Hi,
Dear customer,
We are really sorry for this inconvenience, as we were facing some technical issue with our system.
Would you like to please confirm your order id, so we are ready to resolve it for you?
Thank you for your understanding.
For any further inquiry please contact us back
Thanks & Regards
I ordered 3 frames 13x10 I received 1…
I ordered 3 frames 13x10 I received 1 frame which was totally the wrong size 15x12 !
20. September 2021
Bewertung ohne vorherige Einladung
Antwort von FramesPlus
Hi,
Dear customer,
Thank you for your valuable feedback.
We're really sorry for this inconvenience.
Would you like to please confirm us your order ID.
We're ready to send you free replacement of this order.
Avoid
Poor frame. Bad quality. Looked terrible and was damAged when I arrived. Did eventually get refund but I was hard work
18. September 2021
Nice frames, easy to order.
Easy to find what I wanted on the website, but would have liked more choice of colours/shades. Easy to order and prompt delivery. Happy with the quality of the frames.
15. September 2021
Perfect frame for my painting.
Easy to order and work out sizing needed. Good delivery service.
9. September 2021
Good product
Good product, good price, good packaging, excellent and refreshing customer service.
8. September 2021
Excellent quality for the price
Excellent quality for the price - efficient delivery / no problems. Would recommend without a doubt
7. September 2021
Frame us broken on arrival.
5. September 2021
Antwort von FramesPlus
Hi,
Dear customer,
We're really sorry for this inconvenience.
As this is usually happened due to mishandling of of courier company.
We have refunded your full payment.
Please advise what we can do for your satisfaction.
Thrilled with awkward sized frame
Bought a print from a market but could not find a suitable frame anywhere. Then I found this site and it was ideal and very reasonably priced. Very happy!
9. August 2021
Absolutely low quality frame, poor packaging and quite awful customer service.
Absolutely low quality frame, poor packaging and quite awful customer service. I recently purchased an A1 frame from their Etsy shop and when it arrived it was damaged and dented due to the careless way they packaged it.
I requested a refund but the company is proving unwilling to give me my money back and to take back their damaged item. Absolutely an awful experience. Will not recommend at all.
4. August 2021
Bewertung ohne vorherige Einladung
Quality control needs improvement
Simple ordering and quick delivery, however the frames I have received are poorly made.
They are often chipped and frayed at the joins.
For some reason the back boards and Perspex fronts are cut to the EXACT size of the frame, which makes it impossible to take out and put in again when you want to add your picture. I cannot understand why they do this, and the company should seriously improve their quality control.
If they improve, I will order again, but I have made 4 orders with them now and nothing seems to change :(
25. Juli 2021
No issues and arrived quickly
20. Juli 2021
I ordered 2 frames over a fortnight ago…
I ordered 2 frames over a fortnight ago and still they have not arrived .On making enquiries, I was informed that another order had been made and that the previous had 'probably been lost in transit'.
I am still waiting for delivery.
Admittedly , the company offered a refund , but I've stuck with it , in the hope it will arrive.
A refund is likely to be the way forward should I not receive my order by tomorrow.
Not a good introductory experience to Frames Plus Ltd.,
20. Juli 2021
Good product get what you pay for and…
Good product get what you pay for and good delivery times. Overall a satisfying purchase!
12. Juli 2021
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