Frank Mobile Bewertungen 543

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Honestly, such an unexpectedly good experience! I bought a few phones to test return some that I didn’t like, and use the credit to buy something else. So a fairly complex interaction but the suppo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The iphone 14 Pro was just what I needed. It was received in Prime condition and continues to work very well. The delivery was prompt and packaging secure. I have not experienced any issues at all... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered Monday night and delivered Thursday. Came in an appropriate size box neatly packaged. Exactly as described and it works perfectly. I am completely delighted.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fast, Friendly, Fantastic and Fabulous! It's all the Faultless F words that make FRANK MOBILE First class. Their products are fawless. And their customer service is simply Finesse.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mobiltelefongeschäft

Vom Unternehmen geschrieben

Premium Refurbished iPhones 🚀 Why? Eighty percent of the carbon footprint of a smartphone occurs during production. When you buy refurb ... there is no production. Better for the planet 🌏 Better for your wallet. Frankly, it just makes sense!


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

543 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Dispatch & Delivery after ordering…

Dispatch & Delivery after ordering could have been faster, other than that all good.👍

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Frank Mobile

Thanks for the 4 stars! We appreciate the feedback about dispatch and delivery times—we're always looking for ways to speed things up. Glad to hear everything else was all good with your order!

Bewertet mit 5 von 5 Sternen

Amazing service

Honestly, such an unexpectedly good experience!
I bought a few phones to test return some that I didn’t like, and use the credit to buy something else. So a fairly complex interaction but the support and service was stellar the whole way.
I’ve recommended Frank to all my friends, I think two of whom have already bought as well!

22. Mai 2026
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Antwort von Frank Mobile

Thank you for the 5-star review. We pride ourselves on flexible, high-quality service across our brands, and we’re glad Frank Mobile looked after you so well through the whole process. We appreciate the support!

Bewertet mit 5 von 5 Sternen

A proper 'dealership' for used phones

I am OK with second hand items. It just means that I am fully accountable for checking what I am going to buy and happy with the quality before I pay for it.

Second hand smartphones, though, can be challenging as there is only so much I can check as a non tech savvy person with limited tools to check a phone. "Refurbished" smartphones imply that they've been checked. There are plenty of refurbished phones on the internet for sale on marketplaces. But who checks them? What is being checked? What tools do they use? What is the criteria? Can I trust that check at all?

Well, that's where Frank, in my opinion, answers all these questions and, importantly, giving assurance of the high quality checks and ultimately the quality of the refurbished phones, they offer 12 months warranty. This is it for me. This is like a proper car dealership that sells second hand cars: checks them, repairs them and sells them in good condition giving 12 months warranty. Nothing wrong with that.

Just as there are many car dealerships, there seem to be many sellers of refurbished smartphones. Although, they all sell on marketplaces. While Frank has its own "dealership" so to speak, which appeals to me more: it is more direct customer service, more transparency hence more trust, slightly lower prices due to bypassing the "middleman" fees of marketplaces.

Thanks for what you do guys.

15. Juni 2026
Bewertung ohne vorherige Einladung
Frank Mobile-Logo

Antwort von Frank Mobile

Thank you for taking the time to leave such a thoughtful review. Transparency and trust are everything to us, which is why we handle all our own testing and back it up with a 12-month warranty. Thanks for choosing to buy directly from us!

Bewertet mit 5 von 5 Sternen

My second iphone purchase from Frank.

The iphone 14 Pro was just what I needed. It was received in Prime condition and continues to work very well.
The delivery was prompt and packaging secure.

I have not experienced any issues at all, and recommend Frank Mobile for an uncomplicated and reliable process.

22. Mai 2026
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Antwort von Frank Mobile

Thank you so much for choosing us for your second iPhone purchase! We are glad to hear your iPhone 14 Pro arrived in prime condition and is working perfectly for you. Thanks for the wonderful recommendation!

Bewertet mit 5 von 5 Sternen

Samsung S23FE

Very happy with the quality of my new phone and their delivery was very fast

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Frank Mobile

Thank you so much for the 5 stars! We are glad you are very happy with the quality of your Samsung S23FE and that our delivery was nice and fast. Enjoy your new phone!

Bewertet mit 5 von 5 Sternen

Repeat customer

This is my second iPhone purchase with Frank Mobile and both experiences have been positive. Both phones were in excellent condition and battery at 100% cycle. The value is very competitive in comparison to a new phone and I would definitely go this avenue again in the future.

22. Mai 2026
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Antwort von Frank Mobile

Thank you so much for the 5 stars! We are glad both of your iPhone purchases with Frank Mobile have been such positive experiences. Scoring 100% battery health on both is a massive win, and we really appreciate your ongoing support!

Bewertet mit 5 von 5 Sternen

Good value and easy purchase

I bought the phone for my husband. He is very happy with it. Purchasing was quick and easy and the phone is good value.

25. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Frank Mobile

Thank you for the feedback. We are glad you found the phone to be good value and that it has hit the mark for your husband. Hope to see you again next time you need an upgrade. Cheers!

Bewertet mit 5 von 5 Sternen

Laptop is excellent and as described…

Laptop is excellent and as described and arrived promptly without any issues.

22. Mai 2026
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Antwort von Frank Mobile

Thanks for the wonderful review! Knowing we hit the mark with both the description and fast delivery is exactly what we love to hear. Enjoy the laptop!

Bewertet mit 5 von 5 Sternen

F WORDS IS ALL I HAVE

Fast, Friendly, Fantastic and Fabulous!
It's all the Faultless F words that make FRANK MOBILE First class.
Their products are fawless.
And their customer service is simply Finesse.

20. Mai 2026
Frank Mobile-Logo

Antwort von Frank Mobile

Thank you for taking the time to leave such a positive review. We appreciate your kind words about our prompt service and product quality. We hope you continue to enjoy your new device!

Bewertet mit 5 von 5 Sternen

Outstanding experience

Ordered Monday night and delivered Thursday. Came in an appropriate size box neatly packaged. Exactly as described and it works perfectly. I am completely delighted.

20. Mai 2026
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Antwort von Frank Mobile

hank you so much for the outstanding 5-star review. We are absolutely delighted to hear that your order arrived quickly, safely, and works perfectly. Enjoy your new device!

Bewertet mit 5 von 5 Sternen

My next Frank mobile hone.

Quick express delivery and product was very good and as described.

20. Mai 2026
Bewertung ohne vorherige Einladung
Frank Mobile-Logo

Antwort von Frank Mobile

Thanks for the awesome feedback! Great to hear you got your phone fast and that you're happy with it. Cheers for choosing Frank Mobile!

Bewertet mit 5 von 5 Sternen

Great product

Great product, excellent condition even better than described. Arrived quickly and well packaged. Definitely recommend

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Frank Mobile

Thanks so much for the 5-star review! We are absolutely delighted to hear your device arrived quickly, safely packaged, and in even better condition than expected. Enjoy your new device and thanks for the recommendation!

Bewertet mit 5 von 5 Sternen

Would recommend!

Phone arrived super quickly and exactly what I expected! Prime condition and it’s basically looking and working like a new phone 😎

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Frank Mobile

Thank you for taking the time to share your experience. We always aim for fast delivery and pristine quality, so we're glad we hit the mark for you.

Bewertet mit 5 von 5 Sternen

Top quality product and great delivery…

Top quality product and great delivery time. Highly recommend this seller.

1. Mai 2026
Bewertung ohne vorherige Einladung
Frank Mobile-Logo

Antwort von Frank Mobile

Thank you for the wonderful feedback! We always aim to get your items to you as quickly as possible, so we're glad to hear we hit the mark. Enjoy your purchase!

Bewertet mit 5 von 5 Sternen

Phone was as near new as you can get without being "brand new sealed in box"

Purchased a Nothing Phone 3 graded "Exceptional" from Frank Mobile recently. When the phone arrived I went over it with a fine tooth comb and needless to say I could not find a single visible flaw with the phone. I would hazard to say it was a as close to brand new sealed in box as you could get. For the price I paid I could not be happier. Delivery was super quick too. Had the phone in my hand in Perth within a day or two of dispatch. If you have any doubts about buying from these guys --- Don't. 5 ******

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Frank Mobile

Thank you for the kind words. We know how important it is to trust the quality of a pre-owned device, so hearing that yours arrived in "near new" condition is exactly what we strive for. Cheers for the recommendation!

Bewertet mit 5 von 5 Sternen

I have now purchased 5 phones from…

I have now purchased 5 phones from Frankmobile, all for business. My experience has been prompt service, phones in hand within 3 to 5 days. All phones are in very good to excellent condition. Their batteries are all in good shape. No complaints only praise for Frank.

20. April 2026
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Antwort von Frank Mobile

Thank you for the five-star review. We are glad to hear that Frankmobile has become your go-to for your business needs. Providing reliable devices and prompt service is our top priority, and we look forward to assisting you with your next upgrade.

Bewertet mit 5 von 5 Sternen

Item as expected

Prompt delivery. Phone as described with good battery life and excellent condition.

10. April 2026
Bewertung ohne vorherige Einladung
Frank Mobile-Logo

Antwort von Frank Mobile

We really appreciate you sharing your experience. Knowing that the phone arrived in excellent condition and is performing as expected is exactly what we like to hear. Please reach out if you ever need anything else!

Bewertet mit 5 von 5 Sternen

The ease of purchasing was amazing.

The ease of purchasing was amazing.
Arrived very quickly. Packaging was great and loved the gift. Thanks guys. I know where to shop for my next one.

27. März 2026
Bewertung ohne vorherige Einladung
Frank Mobile-Logo

Antwort von Frank Mobile

Thanks so much for the five-star review! We are wrapped to hear that your order arrived quickly and that you enjoyed the gift. We put a lot of effort into our packaging, so it is great to know it hit the mark. Can’t wait to help you out with your next purchase!

Bewertet mit 5 von 5 Sternen

Fantastic my aunt loves it

2. April 2026
Bewertung ohne vorherige Einladung
Frank Mobile-Logo

Antwort von Frank Mobile

Thank you for sharing the kind words. We aim to provide quality devices that everyone can enjoy, so it is fantastic to know your aunt is satisfied with her new mobile!

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