Fast delivery and phone exactly as described. It appears as new. The battery life isn’t stunning but that may well be a feature of this particular model.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Honestly, such an unexpectedly good experience! I bought a few phones to test return some that I didn’t like, and use the credit to buy something else. So a fairly complex interaction but the suppo... Mehr ansehen
Unternehmen hat geantwortet
VOW vaat a deal man, very very gooding I gotting a iphone 14 pro max, and it was very veyr gooding. Like VOW how amazing. no i am so proud. Which betta found this store. I am so happy. I am going... Mehr ansehen
The iphone 14 Pro was just what I needed. It was received in Prime condition and continues to work very well. The delivery was prompt and packaging secure. I have not experienced any issues at all... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Premium Refurbished iPhones 🚀 Why? Eighty percent of the carbon footprint of a smartphone occurs during production. When you buy refurb ... there is no production. Better for the planet 🌏 Better for your wallet. Frankly, it just makes sense!
Kontaktinformationen
Little Collins Street , 3004, Melbourne, Australien
- 1300 882 674
- befrank@frankmobile.com.au
- frankmobile.com.au
4,6
Hervorragend
547 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have now purchased 5 phones from…
I have now purchased 5 phones from Frankmobile, all for business. My experience has been prompt service, phones in hand within 3 to 5 days. All phones are in very good to excellent condition. Their batteries are all in good shape. No complaints only praise for Frank.
20. April 2026
Antwort von Frank Mobile
Thank you for the five-star review. We are glad to hear that Frankmobile has become your go-to for your business needs. Providing reliable devices and prompt service is our top priority, and we look forward to assisting you with your next upgrade.
Item as expected
Prompt delivery. Phone as described with good battery life and excellent condition.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
We really appreciate you sharing your experience. Knowing that the phone arrived in excellent condition and is performing as expected is exactly what we like to hear. Please reach out if you ever need anything else!
The ease of purchasing was amazing.
The ease of purchasing was amazing.
Arrived very quickly. Packaging was great and loved the gift. Thanks guys. I know where to shop for my next one.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thanks so much for the five-star review! We are wrapped to hear that your order arrived quickly and that you enjoyed the gift. We put a lot of effort into our packaging, so it is great to know it hit the mark. Can’t wait to help you out with your next purchase!
Fantastic my aunt loves it
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thank you for sharing the kind words. We aim to provide quality devices that everyone can enjoy, so it is fantastic to know your aunt is satisfied with her new mobile!
Great product and quick customer service
Very happy with my new device, and customer service were very helpful throughout the whole process.
23. März 2026
Antwort von Frank Mobile
We have reviewed your order and the tracking status shows it was collected from the local post office on March 30. Our team has reached out to you via email with these details to help clarify any confusion. Please check your inbox so we can resolve this for you.
Website made it easy to find the phone…
Website made it easy to find the phone I wanted and to order/pay for it. Free delivery.
Tracking details provided and it arrived one day earlier than expected.
Arrived safely; well packaged. Works fine.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
We appreciate the kind words! It’s great to hear that you enjoyed the free delivery and that your phone was well packaged and ready to go. Thank you for choosing Frank Mobile!
Competitive pricing on I-phones
Competitive pricing on I-phones, quickly dispatched and well packaged. Product is exactly as described. Excellent experience as a first time buyer.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thank you for choosing Frank Mobile for your first purchase! We are so glad to hear you had an excellent experience and that you're happy with the pricing and packaging. We look forward to seeing you again.
PHONE PROBLEMS
: "I was blown away by the level of professionalism and expertise displayed by this company. They went above and beyond to ensure my satisfaction."
23. März 2026
Antwort von Frank Mobile
Thanks for the five-star review! We always aim to go above and beyond for our customers, so it is fantastic to hear that our efforts made such a positive impression. Enjoy your device!
My iPhone is like a new iPhone no…
My iPhone is like a new iPhone no difference thank you for the opportunity
23. März 2026
Antwort von Frank Mobile
Thank you for the review! We are pleased to hear you had such a positive experience and are happy with the quality of your iPhone. Enjoy your new device!
Great phone
This is my second phone from Frank. The prime model I received appeared brand new. Why would you pay full price?
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thanks for the five-star review! We love hearing that our customers are finding such great value in our "Prime" range. It is fantastic to know your second purchase with us was just as good as the first. Cheers for the support!
The phone is great and was delivered…
The phone is great and was delivered very quickly before estimated date of delivery
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thank you for the feedback! We aim to get our orders out the door as fast as possible, so it’s great to know yours arrived early. We're glad you're happy with the phone!
Phone delivered promptly and as described
Prompt delivery, phone and battery condition as described and phone works a treat.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thanks so much for the 5-star review! We’re stoked to hear your phone arrived promptly and is working a treat. It’s great to know the battery condition met your expectations too. Enjoy the new device!
Thank you Frank Mobile for coming thru…
Thank you Frank Mobile for coming thru with my Apple Watch 10 refurbished I was surprised how good the quality was I couldn’t tell the difference from a new watch and the extra watch straps yes I’m a very happy chappy
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Cheers for choosing Frank Mobile! We’re wrapped that you’re so impressed with the condition of your Apple Watch 10. Providing high-end tech at a refurbished price is what we do best. Happy tracking!
Very happy with my iPhone. Quick delivery and looks like new.
Very happy with my iPhone. Quick delivery and looks
18. Februar 2026
Antwort von Frank Mobile
Thank you so much for your 5-star review! We’re thrilled to hear you’re very happy with your iPhone and that it arrived quickly and in like-new condition. We truly appreciate your support and look forward to serving you again in the future!
Bought a brand new iphone SE but showed…
Bought a brand new iphone SE but showed that it had remote management. Obviously not new a new device. I will report this to my bank.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
We apologise for this experience. We would like to investigate this immediately as this is not the standard we expect for our devices. Please reach out to our customer service team so we can look into this and rectify the situation for you straight away.
Apple Watch Series 9
Apple Watch arrived quickly and in excellent condition as described. Would highly recommend!
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thank you for the 5 stars! We’re thrilled to hear your Apple Watch Series 9 arrived quickly and in excellent condition. We really appreciate your recommendation!
Highly satisfactory
Everything turned out really well. From the delivery to the quality and condition of the phone were very good. I would use Frank Mobile again if the need arises.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thanks for the 5-star review! It’s great to know you’re happy with the condition of your new phone and our delivery process. We really appreciate the support and look forward to seeing you again down the track.
The phone came without a charging…
The phone came without a charging cable. Phone screen went off whilst trying to setup. Currently taken for repairs and asked to buy a new screen. Very disappointed in this service.
21. Jänner 2026
Antwort von Frank Mobile
Thank you for your feedback. We apologise for the missing charging cable and the trouble with the screen during setup. Regarding the repair, we would like to review this under your Frank Mobile warranty. Please contact us via our returns page at https://frankmobile.com.au/pages/returns or via email so we can assist you with a solution directly.
2nd IPhone purchase
Second purchase through Frank Mobile of a iPhone this time for my Mum. The phone was delivered packaged well & in the condition I expected it to be in given the grade I purchased. As with the first purchase very happy with the product etc & the speed of delivery. 😊
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
We are sorry to hear your case arrived in less than perfect condition. We have checked our logs and haven't recorded any missed calls from your number about the phone case, but we’d love to get this sorted for you straight away. Please lodge a formal claim via our returns page so we can sort this out: https://frankmobile.com.au/pages/returns
As good as brand new
I googled this site and saw all the great reviews. I ended up getting a ‘prime’ iphone and couldn’t be happier with product and service. The phone is just as good as brand new. Would definitely recommend this website for purchasing refurbished phones.
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Frank Mobile
Thank you so much for taking the time to leave us a five-star review! We are delighted to hear that your 'Prime' iPhone arrived in such fantastic condition and that you had a smooth experience with our service.
Our team puts a lot of effort into ensuring our refurbished devices look and perform just like brand-new ones, so it’s wonderful to know we hit the mark for you. We truly appreciate the recommendation and hope you enjoy your new phone!
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