Frasers Plus Bewertungen 

excellent service, informative up to date regular information excellent communications

Absolute robbers. I returned items back in Nov 25. Paid off my balance in full within 28 days, then found out a year later that Studio credited the account with £30 refund which was being used to pay off a 3 year credit account which I didn't sign up for. Incurred £46 interest on an account that had a nil balance??. Only found out when ordered £210 of goods recently and went to pay off in full within 1st month and found they had bumped balance up to £429!!!! Interest over 3 years again which I hadn't asked for.
BEWARE - BE VERY AWARE. CHECK YOUR ACCOUNTS.
I complained but still had to pay the £40+ interest on the paid off order from Nov 25. Cleared balance and closed account - I do not recommend nor would I use this disgusting company again.

Best credit app for purchase. Excellent!

App is very good but needed an improvement on ability to make direct payments via bank or card

Always updated and very clear communication and informationb given

I love frasers plus because when I don't have the cash there make things more easy for me. Pay for the goods until I generate the cash. Thank you Frasera plus

Thank you so much for that very appreciate it

would strongly advise anyone considering using Frasers Plus, particularly when shopping with Flannels, to think twice.

In my experience, their dispute process is far from impartial. Frasers Plus operates within the same group as Flannels, which raises serious concerns about how independently disputes are investigated.

I returned an item and have supporting evidence, including proof of postage and an email from the retailer confirming receipt. Despite this, Frasers Plus rejected my dispute, claiming the retailer had provided evidence that the item was not received. They refused to share this supposed evidence with me, making it impossible to challenge their findings.

Even more concerning, the matter appeared to be investigated and concluded within just a few hours. I seriously question how a thorough and fair investigation could have taken place in that time.

I have continued making payments despite the ongoing dispute and have now escalated the matter to the Financial Ombudsman Service.

My advice: use an independent credit card provider instead, where eligible purchases may benefit from Section 75 protection. Do not assume Frasers Plus will protect you if something goes wrong. Based on my experience, you could be left paying for goods you have returned, with little meaningful support.

Extremely disappointing and a complete loss of trust.

Plans were convenient for shopping online or instore

Impressed about the service offered to me. Very grateful about my shopping experience 😊.

I was unsure of what to expect when i was introduced to use Frasers plus but i decided to try it and i discovered that it is easy to use and everything the service provider promised is what it is and how it works.
I have not encountered any difficulty after i started using the app. I also appreciate the payment plan because i do not have to pay anything at the time of purchase which gives me enough time to plan a payment.

We like frasers plus as we think they are fair with there prices and choice of items and have multi chocies of payments that suit your pockets

Great App to use, totally user friendly.
Exemplary with 1st month free, that is truly MOST VALUABLE & USEFUL for me.
⭐️⭐️⭐️⭐️⭐️➕

perfect thay r v good always look after customers

Find Studio's website very easy to use especially their payment options. They give plenty of notice for payment options. I will be using them for upcoming Christmas shopping.

UPDATE: I’ve been charged a late payment fee! No email, no notification, lucky I just checked the app. As suspected, the bnpl is completely misleading. Please don’t fall into the same trap I did, avoid using this as a payment option. Funny how they can respond to a negative review on here instantly but I’m still waiting for their customer service to reply to me on the app days later! 😂 the positive reviews also seem very suspect. I’m sure one will appear straight after this one.

I feel compelled to write this review to warn others about using the instalment payment option offered through Sports Direct purchases.
I consider myself fairly knowledgeable when it comes to buy-now-pay-later and finance apps, but this has been one of the most frustrating experiences I've had. I only had a small balance to pay and believed I had set up a straightforward monthly payment arrangement, but I unexpectedly received an email stating that I had missed a payment. I still have no idea how this happened.
The next thing I knew, my account had apparently been moved to a 36-month repayment plan with interest attached. For a balance of just over £100, this seemed completely disproportionate and felt more beneficial to the lender than the customer.
What has frustrated me most is the complete lack of customer support. I received no response to support tickets submitted through the app, and every attempt to call resulted in long hold times before the call was disconnected.
Eventually, I managed to locate their bank details within the app and paid the outstanding balance in full. I am now waiting to see whether any additional interest charges will still be applied.
Based on my experience, I would strongly recommend reading all terms carefully before using this finance option. I found the process confusing, difficult to manage, and almost impossible to get support for when something went wrong.

I'm supposed to be refunded £150 however I'm now considering this theft as they are not processing the refund. I've been trying to contact fraser plus using the live chat and I've never once received a response. Its been 2 weeks and still no refund. There's no other way to contact other than live chat but no one responds! EDIT AFTER RESPOSE: the retailer has processed the refund and it does show in my Frasers plus account however my account just shows that it is in credit and no refund has been processed back to my bank account. i have since found out that frasers plus have added a part of my refund to a previous payment plan clearing the plan which i did not request. this purchase was a new plan that had been set up and therefore any payment towards this plan should have been refunded and not put onto a different plan. I have since found a phone number via AI as it is not advertised anywhere on the website or app. they confirmed that Frasers plus was not going to contact me or refund me my money until i made contact with them. for some reason Frasers plus do not automatically process refunds back to your account. they require you to contact them to give them the account details to process the refund. awful awful awful company that i will never use again. I've been waiting for this refund since 2nd of October and I'm writing this in the 28th

Changed my points to £10, bought two pairs of trainers for my mum, no delivery, contact them , they are sorry they cancelled the order for no reason, that's what i thought in the beginning, but it turned they cancel it so that I can't use my £10 voucher, gave me my money back but not my points or the voucher, is this the new way of scamming customers, let them Accumulate points then take it away.
Is anyone on your team heard or know MATH ? You refunded me on the 3rd, today 28, that's 25 and nothing received.
Chatted with one of your team on the app and said that he refunded my money, My bill was 33.99, paid 23.99 and £10 voucher, been refunded £23.99 when I asked again, the answer we refunded you all the money, asked about the voucher he ignored to answer and thank me for my time, asked again another been told you've got your money.
Just forget it, already bought the shoes with another company,
Hopefully in the future you will learn how to lie better.

Es lo peor no se lo recomiendo a nadie, use el crédito £284 por una hora me cobraron casi £40 libras de mas como no tenía mi tarjeta use la aplicación llegue a casa llegue a pagar la cuenta estaba £324 me toco que pagar.
No lo recomiendo a nadie.
Solo piensen esto solo una hora £40 que pasaría pasara 1 semana.