Fredrick Edwards Limited Bewertungen 

223
•
TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

STAY AWAY. I innocently clicked a link on their Facebook page months ago to see if I was eligible for a tax refund and was later called to say I now had to pay a fee for signing up to their service, T... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I did not sign up to anything I just inquired about work uniform tax rebate. Now ive had three letters claiming I owe £288 i haven't received any services or given any details . Can someone please hel... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absolutely ridiculous. Had numerous of calls from this Stacey harrssed each day been in hospital for operation and yet still phoned me whilst been in hospital repeating same thing over and over again.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Complete scam if they cold call u beware!!! Absolute parasites. Quite how they are getting away with using moriarty law to debt collect and apparently force entry (which is harassment and illegal) is... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Steuerberater

Vom Unternehmen geschrieben

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

223 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 63 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,2

Alle Bewertungen

(223)

76 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Fredrick Edwards Ltd fraud

Fredrick Edwards Ltd have offered no evidence that my vulnerable sister signed any agreement other than a disputed computer generated contract that has been signed by someone else, presumably an FE fraudster? She does not even have a smart phone let alone a computer so the contract would have to be signed on a hard copy. So this is fraud? FEltd then instructed their sister company Judges Demand who made all sorts of threats and could not offer evidence either now Lawton Hathaway have started demanding monies with menace to the tune of £378. This harassment started in 2021, nearly 4 years ago.
Avoid Fredrick Edwards Ltd at all costs.
FE017279.
We have now instructed Action Fraud to look into Frederick Edwards Limited, Judges Demand and Lawton Hathaway.
You only have to look up these shady companies and peoples experiences.
We can’t all be wrong?

14. Februar 2025
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Lloyd
Many thanks for your review.
Firstly, you are not a client of ours and I can confirm we have not committed any fraud and never would.
We will be replying directly to our client with proof that we have done nothing wrong.
Regards, Fredrick Edwards Limited

Bewertet mit 1 von 5 Sternen

Absolutely disgusting bunch of thieves…

Absolutely disgusting bunch of thieves and con merchants desolve the so called company and stop ripping people off they did no work. I didn't want them to proceed but they kept hounding me for payment for something they hadn't done then threatening letter to take me to court or face the bailiffs they are the most diabolical company out there and I urge people to stay well clear of them unless they want to be ripped off as well

14. Februar 2025
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Many thanks for your review.
Using the information you've provided, I cant find you in our system.
All letters and emails from us will have your unique claim reference number on it. Can you provide this so I can find you in the system & assist you?
I look forward to hearing from you.
Regards, Fredrick Edwards Ltd

Bewertet mit 1 von 5 Sternen

Reports them to action Fraud UK

Today I reported Fredrick Edwards, it's sister company Judges Demand and Lawton Hathaway, to Action Fraud, I would advise that anyone else who has fallen victim to their scam or who is experiencing harassment by use of aggressive practices as I was, do the same as the reports are forwarded to the National fraud intelligence bureau and it can lead to the companies involved being investigated.

13. Februar 2025
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Charli
Many thanks for your review.
We sent you a request to provide your contact details as we cannot locate a client in our database by your name.
Without you providing this information, we cannot trace your case and contact you to discuss.

Bewertet mit 1 von 5 Sternen

This company has been hounding us for…

This company has been hounding us for money yet we have not asked them to do anything we are now being threatened with a collation company. They told us we could claim we didn't, and now they want money for doing nothing

3. August 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Walter
Many thanks for your review.
By law we cannot charge you for a service that you have not agreed to.
Therefore you must have agreed to go ahead with ours service otherwise an invoice could not have been raised.
Also, we dont threaten customers. If an invoice is unpaid, reminders are issued. These advise if payment isn't made or you dont contact us to discuss, the debt will be passed to a debt collection company.
I have sent you a request so you can provide us with your contact details and case number. Then we will be happy to investigate the issue and call you to discuss.
Therefore, please respond to our request so we can resolve the issue.

Bewertet mit 1 von 5 Sternen

I strongly advise avoiding this at all…

I strongly advise avoiding this at all costs.

Customer service agents who simply read off a script are unacceptable. I am currently disputing the lack of communication regarding an invoice. I recorded my second call because the first call was a complete disaster. An automated system sends emails, but the company has no method to confirm that they have been sent. I have not received the email and specifically requested that the call handler stay on the line until I received it. However, he hung up, just like the agent from the second call. This level of service is simply not satisfactory.

I have been threatened with court action over an invoice I am yet to see.

I am writing to provide an update on my previous review.

I have located the invoices, which were mistakenly sent to the wrong email address. I wasted two hours sifting through an old spam-filled inbox to find them.

Additionally, I want to highlight that I paid this company £240 in February 2023. This payment was for the case which instigated a cold call leading to this situation; my information was used from their database to upsell.

This was supposedly to retrieve tax back from an amount I had originally received from HMRC. I made it very clear to the caller that I did not believe the service was worth it, yet he insisted. I would like that call to be reviewed, as I said no many times and relented to simply to end the conversation. Ultimately, I was charged £94, and now I am left dealing with the fallout of further charges due to communication being mishandled and sent to the wrong email address. This situation is unacceptable, and will happen to you if you use this service.

Further update. Frederick Edward Ltd has rhe same companies house address as Fredrick Edward Associates - they are one of the same.

I have an email from you legal department reviewing my complaint.

I can see from your response, that rhe media department has been trained to deflect, deceive and pass blame just the same as the call handlers. I've recorded all calls.

The number provided was an invoice number along with my name.

This is the case number which is the same in all invoices FEA028252

Further update:
The address on your website matches thenone registered with companies house and the one on my invoice. The only variance is you are also trading under the name Frederick Edwards Associates. However, all contact information remains the same.

I would be more than willing to email a copy of the invoice and a screenshot of your website & registered information.

10. Februar 2025
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Leona
Many thanks for your review.
I have searched our system and cannot find a client by your name.
I have therefore sent you a request to provide your personal details and your case number with us (which is detailed on all communication).
That way, I can check our systems to be sure you are a client of our Company and offer you assistance.
I look forward to receiving the details so we can look into the matter for you.
Regards, Fredrick Edwards Limited

***UPDATED 4.41pm on 11th February 2025****
Hi Leona
From the information you have provided, I can confirm that you are not a client of Fredrick Edwards Limited.
You may be a client of a Company with a similar name but we do not have access to their database.
Therefore, please direct your enquiry to them & not us.
Regards, Fredrick Edwards Limited

***Updated 7.28pm 11/02/2025
Hi Leona
As previously advised, Fredrick Edwards Limited does NOT have access to any other Companies database as this would be a breach of data protection. The reference number you have provided is NOT for Fredrick Edwards Limited therefore I suggest you contact them to discuss your case.
We cannot assist you.

Bewertet mit 1 von 5 Sternen

This company have been hounding us for…

This company have been hounding us for money yet we have not asked them to do anything we are now being threatened with court proceedings for £288 absolutely unbelievable, we will see you in court
Dean marasco

8. Februar 2025
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Dean
Many thanks for your review and comments.
I have searched our database and cannot find a client with your name in our systems.
Are you sure you have received communication from Fredrick Edwards Limited?
If so, please reply with the claim reference number on the letter you state you have received.
We look forward to hearing from you.
Regards, Fredrick Edwards Limited

Bewertet mit 1 von 5 Sternen

F E could get tax back on a 2018 ppi…

F E could get tax back on a 2018 ppi payment for me, I heard nothing for at least 18months, then told I was to produce or obtain a ppi settlement letter, which turned out to be impossible after being passed from piller to post by numerous Indian call centres for HSBC and even a local branch! In the meantime a cancellation fee for not responding to a F E letter rose from £70 to now £200+ pound and I'm informed it's now passed to a collection agency, because I've took too long chasing their request!
Thanks for absolutely nothing F E.
Wonder how you get a 1.4 star rating!!

20. Jänner 2025
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Kev
We have asked you to provide information to us so we can locate your case and offer assistance.
You have ignored our request.
Please provide the information requested so we can locate you in our database and make contact to resolve the issue.
We look forward to hearing form you.
Regard, the FE Team

Bewertet mit 1 von 5 Sternen

Not happy

So, I spoke with Lynn regarding, working from home home, during the pandemic.
When I received information that I was not entitled to any monies back, apparently I had received this via my wages, within the tax code??
Which I was unaware about, the HMRC don’t tell you this.
I was informed that my invoice would be £72!!
I wanted to pay via a payment plan, which was arranged.
I paid the first payment, no email received, saying the first payment had been received.
Then I received an email from the Head of Operations Andy Dowden, my invoice needed to be paid, as after 14 days the invoice needed to be paid.

So contradictory!!!!

So Andy Dowden, well done for scare mongering, it’s obvious I needed to ring, regarding your email, as it says,
“urgent action required, please don’t ignore this email “
I have just spoken with Stacey and she said, I don’t have to do anything??
Very contradictory!!!

Keep away from this company!!
Most comments are negative!!

Extra information !!
As you said, you don’t investigate working from home, this is what Lynn said, she would be doing for me, so this is a contradiction, very much so.

23. Dezember 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Tracey
Many thanks for your review.
I have sent you a request for your personal details & case reference number as we cannot locate you in our system. Also, Fredrick Edwards Ltd do not handle working from home claims so please respond with the information requested so we can investigate.
Regards, the FE Team.

*****UPDATED*****
Hi Tracey
Many thanks for your response.
I still cannot locate you in our system from your name and email address.
Can you provide your case reference number as this would take me straight to your claim so I can investigate?
I look forward to receiving this so I can find your case.
Regards, The FE Team

*****UPDATED 30/12/2024*****
Tracey,
We have previously asked you to provide your case number, which you havent done.
We have also advised you that Fredrick Edwards Limited DO NOT claim Working From Home Tax.
We never have.
We have explained you must have us confused with another Company of a similar name...but its not us!!!
Please remove your review and direct your issue to the correct Company.
Kind regards, The FE Team

Bewertet mit 1 von 5 Sternen

Complete con

This is a complete con - they say no win no fee but somehow I still ended up with a £288 bill 😤

10. Dezember 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Julie
Many thanks for your review.
I cannot comment on your case as I cannot find you from the name on your review.
I have sent you a request to respond with personal details and your case number so we can investigate and respond.
We look forward to hearing back from you.
Regards, The FE Team

Bewertet mit 1 von 5 Sternen

Just received a demand today for £378

Just received a demand today for £378? Apparently for an instruction I am supposed to have gave for a tax refund, which I have no knowledge of?
So phoned the number on letter and was then being asked for lots of personal data, which was not prepared to give as thought it was a scam?
Then checked my email and phone records and can find no contact from Frederick Edward’s Ltd, other than letter received today?
If they are legitimate? why is nearly every review so critical and negative, that speaks volumes about the type of business they are, I certainly won’t be bullied into paying invoices for supposed services I have no knowledge of?
Jimmy Cunningham

16. Dezember 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Jimmy
Many thanks for your review.
Whilst I can appreciate your frustration, we must follow the law.
This states that we must confirm a clients identity to be able to discuss a file with them.
You refused to confirm full data protection so our reception unit could not arrange for the file handler to call you back and discuss your case.
The file handler will call you later today, however, they will not be able to discuss the case until you have confirmed your identity by answering data protection questions.
Once you've done that, we will be happy to speak to you.
I trust this answers the query and we look forward to speaking to you later today.
Regards, the FE Team

Bewertet mit 1 von 5 Sternen

I also would give 0 stars if I could

I also would give 0 stars if I could. A complete scam. Trying to bamboozle innocent people into handing over their money. I will be ignoring them and their letters. I took a phone call about 3 years ago and they said I was owed money from a credit card over payment many years before. They took my signature then sold it to another company who tried to bind me by their terms and conditions. Absolutely shocking. Ignore ignore ignore

16. Dezember 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Laura
Many thanks for your review.
We have asked you to provide your contact details so we can find your case, but you haven't responded.
Firstly, we have never stated you are owed money on a credit card. This is because we are a tax consultancy & have only ever claimed refunds from HMRC.
Secondly, we have never sold anyone's details to a Third Party. The terms we provided to all clients when they sign up to our service, state we cannot do that.
Please provide your contact details so we can find your case and contact you to discuss.

Bewertet mit 1 von 5 Sternen

This is a scam and Frederick Edwards…

This is a scam and Frederick Edwards should be shut down at once. Thry claim to be able to get back overpayment in tax but charge and chase you extortionatly for their services, they are crooks and villains avoid at all costs.

10. Dezember 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Michael
Many thanks for providing your personal information to us.
Using the information you have provided, we cannot trace you in our systems.
All our documents include your case number which always starts with FE. Please provide this to enable us to locate you in our database.

Bewertet mit 1 von 5 Sternen

This company is a scam and have scammed…

This company is a scam and have scammed thousands out of people do not trust them like me and many others have done and get conned
Avoid all all costs or you will be charged disgusting fees for no service
An absolute disgrace no one has put a stop to this company!!!!!!!!!!!!!!!!😡

17. Oktober 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Paul,
Many thanks for your review.

I can confirm you have not been scammed.

You have admitted that you signed up to use our service and then didnt cooperate when we needed to speak to you. You then ignored our texts, calls, emails and letters so your claim was closed and you were charged.

You still ignored us so your debt was progressed to our debt recovery agents.

Even when they provided you with proof that you'd not cooperated, you still refused to pay so we took you to court.

You then admitted you owed the amount to the court & made a payment arrangement which you are currently paying.

Therefore, as confirmed, you havent been scammed.

Regards, The FE Team.

Bewertet mit 1 von 5 Sternen

Disgraceful company.

Disgraceful company.

Asking for documents from years ago, then put the onus on you to provide them and unless you do it urgently you're getting a bill. Phone calls with them are difficult, they speak to you like you're an idiot and the mantra seems to be 'apply pressure' at all times. I gave 1 star because 0 isn't an option. Avoid at all costs.

14. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My husband got in touch with this…

My husband got in touch with this company,through face book. Not knowing how things would turn out. We are very unhappy with this company, who advised us that we owed cancellation fees for 2 different claims, which we did not authorise, we paid the invoices, as we were hassled with phone calls and emails, every day. Just stay away

12. November 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Pamela
Many thanks for your review.
I think you may have us confused with a business that has a similar name as Fredrick Edwards Limited has NEVER advertised our services on Facebook.
Please provide your case number, surname & postcode so I can double check our system for you.
I look forward to hearing back from you.

Bewertet mit 1 von 5 Sternen

Disgraceful

These people should never be anywhere near legal. The tiny amount of positive reviews can only be from staff members, as this lot are a complete disgrace. They cold call you and promise everything, deliver nothing, then charge you hundreds in costs, accompanied with threats. The reviews tell you everything about this lot.

1. April 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Martin
Many thanks for your review.
We have sent you a request for personal information as we don't have a client by your name within our database.
Once you've provided the information, we will be in contact.

Bewertet mit 1 von 5 Sternen

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!

Unless you want to get bills for a service they’ve not provided.

I stupidly signed up to getting a tax refund without reading all the negative reviews first. Many month’s later I received an invoice for their services, although I’d not received anything from HMRC, no refund, no letters or emails to say I had anything coming back either. Also Frederic Edwards weren’t able to provide any proof I had anything coming back to me, yet this company wanted their money, which was soon doubled after a week for a late payment.

Complete bunch of conning w⚓️’s

8. Oktober 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi David

Many thanks for providing your case reference & personal details.

I asked you to provide this as I couldn't locate a customer of your name in our database.

From the information provided, I can confirm you are not a client of Fredrick Edwards Limited.

You may be a client of a Company with a similar name, but they're not us.

Therefore please remove your review from our Company site and direct it to the correct Company.

Regards, The Fredrick Edwards Team

Bewertet mit 1 von 5 Sternen

AVOID THIS COMPANY AT ALL COSTS! and there WILL be costs £££

Was promised a hassle free process, an wen I questioned these terrible reviews. I was assured my experience wouldn't be the same.

However today I recieved a £353.97 bill. An told to pay within 14 days.

Despite catching them lying several times in one call. An wen questioned further I was just hung up on.
Ironically wen I paid with money i didnt have. due to fear of repercussions and further escalations financially. My bank would not process the payment. As they believed I was paying a scammer.
An I think they were 100% correct.

18. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Apologies to Fredrick Edwards

I recently wrote a review about this company but need to offer a public apology as its wasn't Fredrick Edwards but their sister company Fredrick Edwards Associates. They have kindly pointed me in the right direct and have been very polite and efficient with their response. Please accept my apologies.

16. September 2024
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Tania
Many thanks for your review.
I have requested that you provide your personal details to us as I cannot find a customer by your name in our database. Plus we don't have an employee by the name of Joey.
I can only assume you have left a review for the wrong company.
Regards, The FE Team

Updated - 17th September 2024
Hi Tania
As previously stated, you are NOT a customer of Fredrick Edwards Limited as we have not been handling new customer enquiries for over 12 months, you must have us confused with a different company.
If you wish to email us direct, please email hello@fredrickedwards.com.
Regards, The FE Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr