Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Mehr ansehen
Unternehmen hat geantwortet
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Mehr ansehen
Unternehmen hat geantwortet
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Freedom Brokers
Vom Unternehmen geschrieben
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 03332 205445
- customerservices@freedombrokers.co.uk
- freedombrokers.co.uk
4,5
Hervorragend
7367 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Zama is brilliant
Just spoke to a really helpful lady she was totally understanding about my policy and was so helpful
This lady done all the phoning round and called me straight back as promised unbelievable lady her name is Zama if you get the chance to deal with this lady your in really good hands
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Zama was able to provide the support and understanding you needed regarding your policy.
It's great to know she kept her promise to keep you updated and was able to make the process as smooth as possible for you. We'll be sure to pass on your kind words and recognition to her.
Thank you for choosing Freedom Brokers, and we appreciate your recommendation.
Good business experience
Maya, listened to my questions and concerns, checked all the information and came back with a better quote than I expected, she was very calm and professional, a pleasure to do business with a competent young lady.will recommend
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that Maya took the time to listen to your questions and concerns, thoroughly review your options, and secure a better quote than you expected.
It's wonderful to know that her calm, professional approach made your experience such a positive one. We'll be sure to pass your kind words on to Maya.
Thank you for your recommendation and for choosing Freedom.
discussing agent communication has no a…
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously asked me same question bat couldn't answer only one my question . All asked was what is included in the policy ,what I covered for never answered asked manager to talk to nothing also the English wasn't very clear . DISCUSTING rude as she was cutting of never let me speak .
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take comments regarding communication and customer service seriously and are currently looking into the issues you have raised. A member of our team will review this matter further and be in touch.
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear you received such professional service and that we were able to assist you.
We appreciate your feedback and thank you for choosing Freedom.
It was very easy and not complicated to…
It was very easy and not complicated to do would recommend it
27. August 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the process easy and straightforward.
Making insurance simple and hassle-free is what we aim for, so it's great to know we delivered that experience for you. Thank you for your recommendation and for choosing Freedom.
Zama was very helpful and resolved my…
Zama was very helpful and resolved my request quickly and efficiently
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Zama was able to assist you and resolve your request quickly and efficiently.
We'll be sure to pass on your kind feedback to her. Thank you for choosing Freedom Brokers, and we look forward to helping you again in the future.
I had an issue with my payments and…
I had an issue with my payments and spoke to someone called Bella. She was very helpful and sorted my issue out very quickly.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Bella was able to help with your payment issue and get everything sorted quickly for you.
We'll be sure to pass on your kind comments to Bella and recognise the excellent service she provided. Thank you for choosing Freedom.
Spoke to very pleasant gentleman today…
Spoke to very pleasant gentleman today called brain he is a credit to the company sorted everything for me very fast and explained everything in a professional manner !!!! Would recommend useing this company to everyone have a lovely day and god bless you all🙏🏾.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your fantastic 5-star review. We're delighted to hear that Brian provided such a positive experience, sorting everything out quickly and taking the time to explain everything clearly and professionally.
Your kind words mean a lot, and we'll be sure to pass your feedback on to Brian. Thank you for your recommendation and for choosing Freedom. We wish you all the best.
I spoke to princess and she was able to…
I spoke to princess and she was able to help me sort my miles out without any hassle she helped me out and was patient and explained everything amazingly. Thank you so much princess
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us such a wonderful 5-star review.
We're delighted to hear that Princess was able to help you update your mileage quickly and without any hassle. It's great to know that her patience, clear explanations, and helpful approach made the process smooth and easy for you.
We'll be sure to pass your kind comments on to Princess, who will be thrilled to hear about your positive experience.
Thank you for choosing Freedom Brokers, and we look forward to assisting you again in the future.
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you were happy with the response you received.
We appreciate your feedback and thank you for choosing Freedom
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the online purchase process easy and straightforward, and that you felt it offered good value for money.
We appreciate your feedback and thank you for choosing Freedom.
Great service
27. August 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you received great service from our team.
We appreciate you taking the time to share your feedback and thank you for choosing Freedom.
Antwort von Freedom Brokers
Hi Christakis,
Thank you for your excellent 5-star review. We're delighted to hear you had a positive experience with Freedom Brokers. Your feedback means a great deal to the team, and we appreciate you taking the time to share it.
We look forward to assisting you again in the future.
Antwort von Freedom Brokers
Hi Lee,
Thank you for your 5-star review. We're delighted to hear that you found our service quick, easy, and professional. Providing a smooth experience for our customers is always our goal, and it's great to know we delivered on this occasion.
Thanks for choosing Freedom Brokers, and we look forward to assisting you again in the future.
I used the online chat and was speaking…
I used the online chat and was speaking with Precious this was a very speedy and efficient services
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Hi Mark,
Thank you for taking the time to leave us a review. We're pleased to hear that Precious provided you with a speedy and efficient service through our online chat. We will be sure to pass your kind feedback on to her.
We appreciate your support and are glad we could assist you.
I just talk today on live chat with…
I just talk today on live chat with Precious and it was very nice and professional.... Best experience!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Hi Crystyan,
Thank you for your fantastic feedback. We're delighted to hear that Precious provided a professional and positive experience during your live chat. It's wonderful to know that your interaction with us was your best experience.
We will make sure your comments are shared with Precious and the wider team.
Antwort von Freedom Brokers
Thank you for your fantastic review, Aleksandar. We're delighted to hear you had such a positive experience with us. We really appreciate your support and look forward to helping you again in the future.
Very smooth and very pleasant experience with the young lady on the phone very helpful great
Very pleasant and very helpful young lady that we spoke with went through everything we needed to know great experiences thanks
19. August 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that the experience was smooth and that our advisor was able to explain everything clearly and provide the help you needed. We'll be sure to pass on your kind comments to the team. Thank you for choosing Freedom Brokers.
Great service so far and reasonable…
Great service so far and reasonable quote, not the cheapest but I’m happy
22. August 2026
Antwort von Freedom Brokers
Thank you for your review, Scott. We're delighted to hear that you found our service helpful and our quotation competitive. While we may not always be the cheapest option, we strive to provide excellent value alongside great customer service. We appreciate your trust in us and look forward to supporting you throughout your policy.
Quick and easy, very professional. Good price. would recommend
Quick and easy, very professional.
Very good price, would recommend anytime
22. August 2026
Antwort von Freedom Brokers
Thank you for your wonderful feedback, Mark. We're pleased to hear that arranging your insurance was quick, easy, and professional, and that you were happy with the price offered. We truly appreciate your recommendation and your 5-star review.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.