Mark Sumner, my contact at Fusion, was totally professional in his approach to our enquiry for energy supply tariffs. He gave me information about the supply business that I was not aware of which he... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Your representative, Fraser Hallas, guided me through the process of changing energy supplier without any fuss and even when I had an issue, he calmly reassured me that there wouldn't be any problem... Mehr ansehen
Unternehmen hat geantwortet
Mark Sumner went above and beyond to get a good deal on electric supply for our small premises. He started with a very reasonable deal,but then said he would try another supplier and see if he could... Mehr ansehen
Unternehmen hat geantwortet
I can’t recommend Ethan Stuart highly enough. We had unfortunately allowed our energy contract to lapse, but Ethan went above and beyond to help us get everything sorted. He answered every questi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Fusion For Business, we believe in the value of genuine human connection - people doing business with people they trust. Navigating the energy market can be complex, which is why we make it our priority to ensure you feel supported, listened to, and confident in the choices available to your business. We manage a wide range of business solutions on your behalf, from energy procurement and account management to revenue recovery and claims processing, helping to simplify what can often feel like an overwhelming process. We understand the frustration many businesses face when their essential energy needs are overlooked or underserved. That’s why the dedicated team at FFB works as an extension of your own - partnering with you to provide solutions that improve TODAY, ongoing support to prepare for TOMORROW and rectifying any wrong-doings of YESTERDAY to create real value for your business. Our goal is to empower you with clear guidance, honest advice, and a service built around relationships, not transactions. We want you to feel informed, and part of a supportive community that believes in doing things differently - so you can focus on what matters most: delivering exceptional service to your customers and growing a successful business.
Kontaktinformationen
Derwentside Business Centre, Consett, DH8 6BN, Durham, Vereinigtes Königreich
- 01207 258164
- info@fusionforbusiness.co.uk
- fusionforbusiness.co.uk
4,7
Hervorragend
454 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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An absolute lifesaver – Harrison went above and beyond!
I can’t express enough how grateful I am for everything Harrison has done for me. I was caught in a really stressful situation after being mis-sold an energy contract, and from the very beginning, Harrison was there: calm, kind, and completely in control. He went above and beyond to help me get out of that nightmare. He was almost always available, replied to my emails quickly and clearly, and even called me regularly just to check in. That kind of support is so rare. He took the time to explain everything to me step by step, contacted suppliers on my behalf, and fought my corner until the contract was cancelled.
I felt completely looked after and supported through the whole process. If you’re looking for a broker who actually cares and knows what they’re doing, Harrison is the one. I’m beyond thankful, and I wouldn’t hesitate for a second to recommend him. Thank you so, so much, Harrison, you really made all the difference!
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Quỳnh,
Thank you so much for your kind words.
We’re thrilled to hear that Harrison was able to support you through such a stressful situation and make the process as smooth as possible. It’s wonderful to know his dedication, guidance, and care made a real difference. We’ll be sure to pass your feedback on to him – he’ll be delighted to hear it!
Kind regards,
The Fusion for Business Team
Received Great Help from Saquib Khan…
Received great help from Saquib Khan with finding the best electricity supply for my business.
Saquib was very knowledgeable, professional and very helpful.
In the end, he got me a great deal that that cut my electric bill by 50%!
I highly recommend Saquib Khan of FusionForBusiness!
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi CEC,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that Saquib was able to provide knowledgeable and professional support and secure such an impressive saving on your electricity bill.
We’ll be sure to pass your kind words on to him, and we really appreciate your recommendation!
Kind regards,
The Fusion for Business Team
Omid Kanani is a professional broker
Omid Kanani is a professional broker, he guide me to provide several energy suppliers solutions. He stand on the customer's view, and try to get the better deal for customer as much as he can. Easy communicate, he respect customer working hours. Not like other broker, spam phone call all the time. Strong suggested!
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Zhidong,
Thank you for your feedback.
We’re thrilled to hear that Omid provided professional guidance, presented multiple energy solutions, and worked to secure the best deal while respecting your time. Your recommendation means a lot, and we’ll be sure to pass your kind words on to him!
Kind regards,
The Fusion for Business Team
Reece Tait - Highly recommend
Reece Tait guided me carefully through the electricity supplier changeover process and thoroughly sought out the best prices to give good options to consider. I would highly recommend.
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Angela,
Thank you so much for your fantastic feedback!
We’re delighted to hear that Reece was able to guide you smoothly through your electricity supplier changeover and find the best options for you. Providing clear advice and great value is exactly what we aim for, so it’s brilliant to know you had such a positive experience.
We’ll be sure to pass your kind words on to Reece – he’ll really appreciate them!
Best regards,
The Fusion for Business Team
Highly recommend
Ethan took away all the stress of us having to shop around for the best energy deal after our current electricity provider was going to double our bill! He found us a great deal the same day! He's very helpful and friendly!
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Demi,
Thank you for your kind feedback.
We’re so glad to hear that Ethan made the process of finding a new energy deal quick and stress-free, especially after the increase from your previous provider.
It’s great to know he was able to secure a strong deal the same day and provide friendly, helpful support throughout.
We really appreciate you taking the time to share your experience and for choosing Fusion for Business.
Kind regards,
The Fusion for Business Team
Great service from Nathan
Great service from Nathan - friendly and efficient. Brilliant savings for my business energy and secured for the next 5 years. Thank you!
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Bhup,
We’re delighted to hear that Nathan was able to help you secure excellent savings on your business energy.
It’s great to know you found the service friendly and efficient, and that your new deal gives you peace of mind for the next five years.
Thank you for sharing your feedback and for trusting Fusion for Business to support your energy needs.
Best regards,
The Fusion for Business Team
Nathan
Nathan was immediately effective. Excellent listener and a sound advisor . Also very patient with me as I struggled to produce the required data
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
HI Mr Stratton,
Thank you for your thoughtful feedback.
It’s wonderful to hear that Nathan provided such attentive support and took the time to guide you through the process patiently. We’re pleased that his advice and understanding made things easier while gathering your information.
Your comments mean a lot to us and will certainly be shared with Nathan and the team.
Kind regards,
The Fusion for Business Team
Great communication
Great communication. Open, honest and informative at every step.
Nathan was patient and gave me all the details that I needed to make the right decisions. No hard sell, no bull. Just cold hard facts that saved me money.
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Stig,
We really appreciate you taking the time to leave this review. It’s great to hear that Nathan’s straightforward and transparent approach helped you make confident decisions and secure genuine savings.
We pride ourselves on offering honest advice without the hard sell, so your feedback is exactly what we strive for.
Thank you for choosing Fusion for Business — we’re glad to have made a real difference for you.
Best regards,
The Fusion for Business Team
£12k saving
We worked with FFB previously. Another broker then approached us and promised us better savings on our contracts. We agreed to move with their recommendation. To say it was a mistake is an understatement. We ended up paying more than we needed to and the overall service was poor. Being a charitable organisation this is stress we could certainly have done without.
Lesson learned and we went back to FFB at the earliest convenience. They saved us over 12k which is remarkable.
Can’t recommend enough to all other UK charities and businesses. FFB will certainly our first point of contact whenever we require help and advice with our utilities.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Hospitality & Hope,
Thank you for taking the time to share your experience and for placing your trust back in Fusion for Business.
We’re delighted that we could help you achieve such significant savings and restore confidence after a challenging experience elsewhere. It’s especially rewarding to know that we could make a real difference for your organisation and support the valuable work you do.
We truly appreciate your continued partnership and recommendation to other charities and businesses. We look forward to working with you again whenever you need our assistance.
Kind regards,
The Fusion for Business Team
I would give this company no stars
I would give this company no stars if possible! Chris Race offered us a contract with EDF, that we had already been offered direct anyway, at 1p per kWh more than EDF quoted as he said he would handle any problems, look after us and save us money in the long run.
Of the emails to EDF (hundreds because of the problems we have had with them) that Chris has been copied in on he has answered precisely 8 with no result on any of them. We actually had to chase him for responses as well, and the last e-mail from him was in early December last year. Fusion have so far earned over £10k on our supplies from August to April, that we could have saved, for doing virtually nothing!
Avoid like the plague
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Lisa,
We’re very sorry to read about your experience and the frustration you’ve described.
This is certainly not the level of service we aim to deliver, and we understand how disappointing this must have been for you.
We’d really like the opportunity to review your account in detail and address the issues you’ve raised.
Could you please contact our Customer Care Team at info@fusionforbusiness.co.uk so we can investigate further and work towards a resolution?
Your feedback is important to us, and we appreciate you bringing this to our attention so we can ensure improvements are made.
Kind regards,
The Fusion for Business Team
outstanding service
Jeremy was very flexible and helpful and got us a great deal for new electricity rates
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Barnaby,
Thank you for sharing your feedback.
It’s great to hear that Jeremy was able to provide flexible support and secure a strong electricity deal for you. We’re really pleased you had such a positive experience and appreciate you choosing Fusion for Business.
Best regards,
The Fusion for Business Team
Happy days
Polite friendly and most of all Mark is going to save me over £2500 a year on my electric
Thank you Mark Sumner nice doing business
Regards
Martin Bradley
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Martin,
Thank you for your kind words. We are delighted to hear that Mark was able to help you secure such impressive savings on your electricity. It is great to know you found the experience friendly and straightforward. We will be sure to pass your thanks on to Mark.
We really appreciate your feedback and are glad to have been of service.
Kind regards
The Fusion for Business Team
Very honest salesman (very unusual) and…
Very honest salesman (very unusual) and everything was processed without any hiccups! Would recommend!!!
21. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Steve,
Thank you for your feedback.
We are pleased to hear that your experience was smooth and straightforward and that our team was able to provide honest advice. It is great to know you would recommend us and we really appreciate you taking the time to share your experience.
Kind regards
The Fusion for Business Team
Recommend for ease of use and good pricing
Really good service from Thomas Handley. He was clear and concise on the process and met my many questions professionally and quickly. The contract is cheaper than the one I have been on for 2 years and they also beat another quote. Recommended particularly for small businesses who don't have time to deal with things like this.
23. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi ROS,
Thank you for your kind words. We are thrilled to hear that Thomas provided clear and professional guidance throughout the process and answered all of your questions promptly.
It is fantastic that you were able to secure a better contract and beat another quote. We appreciate your recommendation and are glad we could make the process easier for your business.
Kind regards
The Fusion for Business Team
Business energy renewal
Got a great price with FFB, great hassle free service.
Mark Sumner was excellent.
Highly recommended.
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Vincent,
Thank you for taking the time to share your experience.
We are delighted to hear that Mark provided excellent service and helped you secure a great price. It is wonderful to know the process was hassle-free and that you would recommend us.
Kind regards
The Fusion for Business Team
Great service from Mark Sumner at Fusion for Business
Great service from Mark Sumner at Fusion for Business. He responded quickly and efficiently and found the business a new much cheaper supplier. He kept on top of the relatively straight forward process and reminded us when we still had info to provide.
4. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Lian,
Thank you for sharing your feedback.
We are pleased to hear that Mark provided prompt and efficient support and helped your business secure a much more cost-effective supplier.
It is great to know he kept the process on track and offered helpful reminders when needed.
Kind regards
The Fusion for Business Team
I was very impressed with the service I…
I was very impressed with the service I got from James Platt. He made sure that I got the best deal and was also very informed about other energy companies sparing me an upfront cost which I wouldn't have been able to afford as a small business His efficient obtaining of an excellent quote was greatly appreciated Good to do business with someone like this.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Winnie,
Thank you for your kind feedback.
We are delighted to hear that James provided informed and efficient support and helped you secure the best deal for your business.
It is wonderful to know his guidance made the process easier and more affordable for you. We appreciate your comments and are glad to have been of service.
Kind regards
The Fusion for Business Team
A very helpful broker
A very helpful broker. I dealt with Yang, really did his best in getting my small business a good deal, which is very important with the cost of energy today. Certainly would recommend fusion for business when looking to renew your policy.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Robert,
Thank you for sharing your experience.
We are pleased to hear that Yang provided helpful support and worked hard to secure a good deal for your business. It is great to know you found his assistance valuable and would recommend Fusion for Business.
Kind regards
The Fusion for Business Team
Honesty & integrity…
The apparent honesty & integrity of the consultant (Mark) who handled my enquiry was refreshing, in this day and age A pleasure to deal with!
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Mike,
Thank you for your kind words.
We are delighted to hear that Mark’s honesty and integrity made your experience a positive one. It is wonderful to know that dealing with him was a pleasure, and we will be sure to pass your feedback on.
Kind regards
The Fusion for Business Team
Knowledgeable
Knowledgeable, effective, efficient and friendly. Best of all, I couldn’t find a cheaper quote elsewhere!
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Hi Bob,
Thank you for sharing your feedback.
We are pleased to hear that our team provided knowledgeable and efficient support and that you were able to secure the best possible quote.
It is great to know that your experience was both friendly and effective.
Kind regards
The Fusion for Business Team
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