Future Renovations UK Bewertungen 

842
•
TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This is a scam they quoted for a door and window then tripled the price when we said no they cancelled it but we never got the £150 survey fee back which they assured us we would. If you can get thro... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS!! Absolute cowboys doing the fitting & customer service is appalling!! Had 7 windows & 2 composite doors fitted of which were left covered in brick dust, black hand prints on fra... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Future Renovations fitters replaced good quality,7 windows and 2 doors. Really pleased with work carried out. Some one suggested another well known company. But glad I choose future renovation no fuss... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really chuffed with my new windows & door from Future Renovations. The quality is excellent and the price I paid was far lower than (by about 40%) other quotes I received. The lads who fitted my units... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterbaubetrieb

Informationen, die aus verschiedenen externen Quellen stammen

Over the last 25 years we continually invest in people, processes and technology. Our products are manufactured with the latest materials enabling us to ensure customer satisfaction and most importantly turning houses into homes.


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

842 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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3,4

Alle Bewertungen

(842)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Over the moonwork done by Jack and his…

Excellent work done by Jack and his team from future Renovations. Clean tidy job completed in the time promised to a great standard. Really hard working team. I am extremely fussy but every request was adhered to by these very well mannered team.

17. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My Windows

What a great price and product, as for the crew that installed them they were fantastic. A couple of hic-cups with the date, but boy did they make up for it when they arrived in the after noon, the job was classed as 10 windows, within an hour there were dust sheets from the kitchen to the bedroom for window 1, the old window was out and the new one going in in less than the hour, bed room 2 followed as did bedroom 3, these guys never stopped from start to finish, they were polite and respectful of my property and really a pleasure to have them doing the job. Day 2 this should have been classed as 7 windows, window 1 straight in as in the previous day, window 2 a mistake on the sizing, window 3 straight in, arranged to come back when window 2 had been remade to correct size, Told the Company not to send any other guys than the three who had done the previous windows, they turned up installed the last window with the same care and consideration as the first, sadly the only name I got from these three guys was Anton, so to Anton and his team you have done a fantastic job and thank you, to the Company I would never hesitate to use them or recommend them to any one, great prices, great products, and a great team to deal with Thank you

8. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rude scam artist company

Rude scam artist company
Avoid avoid avoid avoid avoid
this company, they send out scam artists to give you a quote, at the end of the quote they state to sign the quote to keep it live, then 1 month later my partner get a call from a very rude customer service operator stating that you are in a live and legally binding contract with them. I’ve had a phone call today and I stated that I never signed a contract, we were advised to sign to keep the quote live on a measurement and design paper, this company will use underhand, bullying and scare tactics to take you money for over priced cheap windows, Do not use this company, your not legally bound when your sold incorrectly, this scam company isn’t getting a penny, and thank god we didn’t pay a deposit,
Avoid Avoid Avoid Avoid,

I WILL NOT BE CONTACTING YOU AGAIN, As one of your members of staff rang my partner today and said if you don’t remove this post which is damaging to your company then (in his words) ‘I will damage you’ This is disgusting to hear and outrageous behaviour.

They have contacted trust pilot to have the review removed, I have all the relevant documents to prove this company quoted me and have witnesses to the threats made that have been escalated to a higher company. A man came to my house today to ask us to remove the review or what it would take to remove it. This company is is appalling in its ethics and I’m interested to see where this goes.

3. Juni 2021
Bewertung ohne vorherige Einladung
Future Renovations UK-Logo

Antwort von Future Renovations UK

Thank you for your feedback. I am sorry to hear of any issues you are having.

I will most certainly review your concerns fully for you to look into the issues you have addressed. I would like to confirm and stress that the issues you have mentioned relating to service is not the standard of process we follow, we are a professional company and take a professional approach with all of our customers and aim to provide the highest standard of service we can.

We look forward to resolving any issues and concerns you have raised.

We always aim to provide excellent customer service and high quality products. We are confident if and when issues or concerns arise; we provide support with high levels of customer care staff on hand to rectify matters where possible.

We will liaise with you in resolving matters, however, if you require any further assistance or help contact us on 0207 183 7037.

Many Thanks Team Future

Bewertet mit 1 von 5 Sternen

Absolute bloody garbage

Absolute bloody garbage, customer service is the worst! Do not return your phone calls, after promising to look into it and "I'll sort it" arrange to come out to look at problem and dont turn up! Tell me there having a problem with there manufacturer, but only about this door, this is not my problem, I want the door sorting, fit in Feb and still waiting, DON'T USE THEM, USELESS
*Edit* iv tried numerous times to contact you and you still dont have the decency to get back to me or resolve my "issue"
Look for David Dunbar you'll find it then!!
You haven't liased with me at all! it's me who's had to hound you, you arranged a date to come out and didn't even turn up or have the decency to ring to say you couldn't make it! You then asked when he was free and I told you fri, you didnt confirm and when I rang back you said someone was coming sat!! That's not the day he was free, you have however rectified the problem now but it only took 3 months, and 2 weeks of hounding.
Wouldn't recommend and won't use again 👍

23. Mai 2021
Bewertung ohne vorherige Einladung
Future Renovations UK-Logo

Antwort von Future Renovations UK

Thank you for your feedback. I am sorry to hear of any issues you are having.
I have reviewed your concerns, I can see we have been liaising with you regularly to try to resolve the issues you have mentioned.

We had arranged for service engineers to visit you on multiple occasions and I am pleased to confirm any remedial works and issues you required to be sorted have now been completed. Unfortunately, under the circumstances since March 2020 there are some delays and last minute cancellations that can occur beyond our control as we do have to ensure we are following government guidelines at all times.

We always complete jobs with due diligence and care to the highest standard of quality. We are confident if and when issues or concerns arise; we provide support with high levels of customer care staff on hand to rectify matters where possible.

We are pleased to have resolved matters for you and happy the concerns have been fully rectified. However, if you require any further assistance or help contact us on 0207 183 7037.

Many Thanks Team Future

Bewertet mit 1 von 5 Sternen

Con artists

These people have coned me out of a £320 deposit again their salesman Kalif told me he could only get me a good price if I signed for on the day but that I had a 14-day cooling-off period. I sent the prescribed letter which was 'signed for' but they say, I didn't send the cancelation letter, even though I provided evidence. I've had many pressured phone calls until I blocked their number, then emails to try and get me to respond. I am not letting it rest because I am disabled and can't afford to lose this much money.

I think these people live in cuckoo land as all they have done to help is send someone around to the house (intimidation) to say if I take my review down they will pay me £200 of the money they owe me.

22. Mai 2021
Future Renovations UK-Logo

Antwort von Future Renovations UK

Thank you for your feedback. I am sorry to hear of any issues you are having.
I have reviewed your concerns and I can see we have been liaising with you regularly to try resolve the issues you have mentioned.

We look forward to resolving any issues you have mentioned.

We always complete jobs with due diligence and care to the highest standard of quality and always aim to provide excellent customer service. We are confident if and when issues or concerns arise; we provide support with high levels of customer care staff on hand to rectify matters where possible.

We are currently liaising with you in resolving matters, however, if you require any further assistance or help contact us on 0207 183 7037.

Many Thanks Team Future

Bewertet mit 5 von 5 Sternen

Cars cars cars

From start too finish the Fitters did a grand job, I went for the triple glazed windows as I live on a busy main rd and now it's so peaceful in my main room its fantastic. Thankyou very much Future Renovations.

20. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Be patient the Job will get done sooner or later to a good standard er

I was so pleased to see the men here to fit our door & 2 windows. They did a great job,worked well , and so friendly. Not a problem with the fitters but a problem with communication with the office who deal with the job dates. On the fourth time I had too phone up why nobody had come to do the job. Not happy with that side of things .

13. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic experience, Highly recommended!

Had a team of 2 show up at a challenging property to install 2 doors and 5 windows, absolutely seamless and flawless work ethic. All installed to a high standard of finish with care and attention to detail, customer service from Future Renovations admin and service was superb from start to finish, highly recommended!

11. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top windows firm

Brilliant firm carnt recomend them enough. Had 7 pains fitted. The fitters who came was very friendly and very professional. If anybody out there wants windows fitted use future renovation uk great firm.

6. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent professional Team…

Today Future Renovations completed fitting a new front door with side panel, a new back door and bay window! It is an excellent job! The fitting crew were so polite, clean, friendly & very professional explaining every step of the process. We are extremely happy with the workmanship and would recommend to anyone. Thank you all involved

5. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Had my windows fitted over the last 2 days by a prompt and well mannered fitter who was diligent. Then had a call today to ensure works had been completed to satisfaction. All through the process the teams and staff have been a pleasure to work with

24. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, from start to finish. Finish was clean and tidy with minimal dust left after (only what had settled after the fitters had left was present). I received call the day after work was completed to ensure I was happy with the service. Sales team aren't pushy either. I have already recommended to friends.

22. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

replacement windows

excellent service from start to finish, quality of goods are first class and the 3 lads who fitted the windows were hard working and very professional.

22. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well what can I say

Well what can I say, obviously it started with the salesman arriving a nice affidable chap Clive. We knew before hand what windows we wanted to replace and after looking at the samples the quality seemed excellent and made our purchase.
The day of the fitting the team arrived layed down cloths to cover inside and outside working areas and cracked on. They were very professional, polite and efficient and took great care in making sure that the windows fitted as they should. We are extremely pleased with both the quality, fitting and the service. I intend to have them further quote for more windows and doors.
Hey if your in doubt I'll send you pictures!!!

22. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ORDER NO FR12918 - Deposit paid and not refunded after cancellation

I wrote a review in March regarding my phone being blocked after cancelling my order. My deposit of £350 was paid on 10th February 2021 and order cancelled on 17th February. I was told that the deposit would be returned after 30 working days, not including weekends. I make it that the deposit should have been paid by 1st April and it is now 19th April and no word from them. My number is still blocked, I cannot get through to them on my mobile phone, landline or my partner's phone. Each one I have rang them now gets a disconnected tone and cuts me off. My last review they asked me to ring them on 0207 183 7037 which is one of the numbers they have blocked me on, including their 0800 049 9679. I will now take this further if I do not hear back from them within the next 5 days, but any other advice would be welcome from anyone whose had the same problem! Order number included so this can be checked by the company. Dennis and Dianne

19. April 2021
Bewertung ohne vorherige Einladung
Future Renovations UK-Logo

Antwort von Future Renovations UK

I would firstly like to apologise if you have been struggling to get through to us. You can also email us on enquiries@futurerenovationsuk.co.uk.

Here at Future Renovations we take pride in offering excellent customer services, we provide for thousands of customers and have also supplied and installed with excellent feedback provided by our customers.

I will look into this matter and hopefully look forward to getting your matters resolved as soon as possible.

Team Future

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