Sub standard, the firm they use for delivery kept hold of my plants, when i got in touch " max " at gardenig direct said " it wasnt their problem, ". 5 days later my plants turned up, as you can imag... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have placed several orders with Gardening Direct since hearing about them from Spring onwards this year. The products purchased have all arrived, well packaged (apart from a clumsy courier driver).... Mehr ansehen
Unternehmen hat geantwortet
GD saved the day for myself and my neighbour. Unfortunately we had ordered and paid for lots of bulbs and shrubs from 2 other sellers Ps and T&M before trying GD. Between them plants were half dead an... Mehr ansehen
Unternehmen hat geantwortet
I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Kontaktinformationen
Vereinigtes Königreich
- gardeningdirect.co.uk
4,2
Gut
25 325 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Gardening Direct
Hello,
We are so pleased to hear that your items reached you safely and in fantastic shape. Thank you very much for taking the time to share your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Easy ordering prompt despatch good…
Easy ordering prompt despatch good tracking quick delivery
2. Oktober 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that you had a smooth experience from start to finish, with straightforward purchasing, efficient dispatch, helpful tracking updates, and swift arrival. Thank you very much for taking the time to share your wonderful feedback with us.
Kind regards,
Gardening Direct Customer Service
Plants always arrive in a good…
Plants always arrive in a good condition..I would recommend Gardening Direct for quality, variety, and delivery
2. Oktober 2026
Antwort von Gardening Direct
Hello,
We are delighted to hear that your orders consistently arrive healthy and in great shape. Thank you so much for your kind recommendation regarding our product selection, plant quality, and service!
Kind regards,
Gardening Direct Customer Service
Satisfied customer
Ordered by phone easy to place order which came in good time
All as described in catalogue
1. Oktober 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that placing your order over the phone was such a smooth experience. It is wonderful that your items arrived promptly and matched everything you expected from the catalogue. Thank you very much for taking the time to leave such kind feedback.
Kind regards,
Gardening Direct Customer Service
did not like the bright colour of the…
did not like the bright colour of the baskets but plants A OK
11. September 2026
Antwort von Gardening Direct
Hello,
We appreciate your feedback and are glad our healthy green items met your standards, though we note your preference for more subtle planter shades.
Kind regards,
Gardening Direct Customer Service
They could not have cared less ... awful.
Ordered and paid ahead of time for sweet peas and petunias.
When the order came it was only petunias and no explanation about sweet peas so phoned up to be nonchalantly told that they had sold out. The person on the other end of the phone could not have cared less.
Then the particular petunia that I had was feeble in its growth and never ever truly flourished.
The reason for two stars and not one is that previous years they had been fine and the product was good.
14. Mai 2026
Antwort von Gardening Direct
Hello,
Thank you for taking the time to share your feedback with us. We appreciate your past support and are concerned to learn about your recent experience with us. Missing items from a pre-paid order without prior communication, combined with unhelpful customer service over the phone, does not reflect the standard of service we aim to provide. We are also disappointed to hear that the petunias you received did not grow as well as expected. We are reviewing our inventory notification processes and staff training to ensure clear communication and better support in the future.
Kind regards,
Gardening Direct Customer Service
I get what I order in good condition/
30. September 2026
Antwort von Gardening Direct
Hello,
We are so happy to hear that your items arrived safely and exactly as expected! Thank you for taking the time to share your positive feedback with us.
Kind regards,
Gardening Direct Customer Service
I was very impressed with the way the…
I was very impressed with the way the plants were packaged and the quality of the packaging. The plants arrived safely snd in excellent condition.
1. Oktober 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that you were impressed with the quality of our packaging. It is wonderful to know your order arrived safely and that your new items are in such great shape! Thank you for sharing your feedback.
Kind regards,
Gardening Direct Customer Service
When our order first arrived I believe…
When our order first arrived I believe it was with delivery co that made it arrive so late. It took time but new delivery arrived very good. All plants growing well on our balcony.
30. September 2026
Antwort von Gardening Direct
Hello,
Thank you for taking the time to share your feedback. We appreciate your patience and understanding regarding the initial courier delay, and we are delighted to hear that the replacement shipment arrived promptly. It is wonderful to know that all of your new greenery is thriving so well on your balcony.
Kind regards,
Gardening Direct Customer Service
Plants always in good condition when…
Plants always in good condition when delivered. Delivery on time. Parcels left in a safe place if not in.
1. Oktober 2026
Antwort von Gardening Direct
Hello,
We are delighted to hear that your botanical orders consistently arrive in wonderful shape and right on schedule. It is also great to know that our couriers ensure your packages are kept secure whenever you are away. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived as expected
Plants arrived as expected, now doing quite well in their new home.
23. September 2026
Antwort von Gardening Direct
Hello,
We are delighted to hear that your order reached you safely and that your new greenery is thriving so well. Thank you for taking the time to share your positive experience with us!
Kind regards,
Gardening Direct Customer Service
Winter Bedding Plants
Plants received were as good as ever and appear to be growing well.
30. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your recent order arrived in great condition and that your new greenery is establishing itself and growing so well. Thank you for taking the time to share your positive feedback with us!
Kind regards,
Gardening Direct Customer Service
Hi some nice pansy for the winter…
Hi some nice pansy for the winter months hope they are as nice as my hanging baskets were for the summer delivery was ok no problem plants in good condition just to hung up
23. September 2026
Antwort von Gardening Direct
Hello,
We are delighted to hear that your winter plants arrived safely and in good condition. We hope your new pansies bring just as much brightness and joy to your garden as your summer hanging baskets did. Thank you so much for your kind five-star review and your continued support.
Kind regards,
Gardening Direct Customer Service
Non delivery of parcel
The parcel was never delivered and I have checked with neighbours and they have never seen it
30. September 2026
Antwort von Gardening Direct
Hello,
Thank you for your feedback. We're sorry to hear your parcel never arrived. If you haven't done so already, please contact us at cs@gardeningdirect.co.uk with your order details and we'll be happy to take a look.
Kind regards,
Gardening Direct Customer Service
Always deliver on time.Plants arrive in…
Always deliver on time.Plants arrive in great condition and value for money.
29. September 2026
Antwort von Gardening Direct
Hello,
We are so delighted to hear that your orders consistently arrive promptly, in excellent health, and offer great value. Thank you very much for taking the time to share your positive feedback with us!
Kind regards,
Gardening Direct Customer Service
Communication all through the process…
Communication all through the process at each step of the journey
Plants arrived when due and in great condition
30. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that you were kept updated throughout your order journey, and that your plants arrived right on schedule in fantastic condition! Thank you for sharing your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Excellent service
Always well packed. Bulbs in great condition. One missing item sent once notified. Excellent service as ever.
23. September 2026
Antwort von Gardening Direct
Hello,
Thank you for sharing your feedback. We are happy to hear that your items arrived safely and that our team quickly resolved the issue with your order to provide reliable support.
Kind regards,
Gardening Direct Customer Service
Wallflowers. Plants arrived when expected and in…
Plants arrived when expected and in good condition.
29. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your items reached you on schedule and in wonderful shape. Thank you so much for taking the time to share your positive feedback with us!
Kind regards,
Gardening Direct Customer Service
Easy to order and pay for
Easy to order and pay for. Plants all arrived in excellent condition, very nicely packed so no damage to them. Very good price too and look forward to spring when they all come into bloom. Very happy with this transaction.
22. September 2026
Antwort von Gardening Direct
Hello,
We are delighted to hear that your ordering experience was smooth and that your plants arrived safely in fantastic condition. Thank you for your kind feedback, and we hope you thoroughly enjoy watching them bloom when springtime arrives!
Kind regards,
Gardening Direct Customer Service
good quality plants at a good price…
good quality plants at a good price doing well now we,ve had rain
28. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your plants were of great quality and value, and that they are thriving now after the recent rainfall. Thank you very much for sharing your wonderful feedback with us!
Kind regards,
Gardening Direct Customer Service
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