Gates Automotive Bewertungen 

2 774
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m not often driven to write reviews however I felt compelled to recommend Anthony McGrath, he was brilliant from start to finish. On point knowledge, not pushy and just the right amount of contact t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to extend a huge thanks to Kam whilst helping me purchase my new car. He was knowledgeable, attentive and extremely helpful ( even answering queries I had at 11pm at night!!) in what was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I booked my Omoda 9 in for its first service at Gates, St Albans and was quoted £241.69 for the service. We dropped our car off at 1000am and then collected it at 5pm. No fuss, no issues, no problems... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

well either my Jaecoo 7 is a bock, 6 months, 4 software updates, no sat nav on holiday couldnt get home from Wales. alarms going off for half that time because I travel with dogs. alarm going off stil... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. Kfz-Reparatur und -Wartung
  3. Ford-Händler
  4. Fahrzeughändler
  5. Peugeot-Händler
  6. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Gates are a vehicle dealer group with dealerships across Essex, Hertfordshire and London. Established in 1920 and appointed as one of the first Ford dealers in the UK, Gates continue to be a family-owned and operated company with six generations of the family having contributed to the dynasty of founder, Frank G.Gates. The company are also proud of its employees, many of whom have worked at Gates for over 20 years. They provide a wealth of knowledge with their combined total of nearly 4,000 years motor trade experience. Throughout our history, now spanning over 100 years, Gates have expanded significantly and continue to offer all of the services you'd expect from our dealerships located in Stevenage, St. Albans, Harlow, Woodford Green, Waltham Cross and Braintree.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

2774 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(2 774)

71 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

My wife and I went to Gates of Woodford…

My wife and I went to Gates of Woodford Green to purchase a Ford Focus and Ryan was extremely approachable and very helpful in understanding our needs. We got the car we wanted and had great customer satisfaction experience.

7. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Thank you for providing this wonderful feedback about your experience at Gates of Woodford. We look forward to meeting you again in the future. Take care, Alison - Gates Ford.

Bewertet mit 5 von 5 Sternen

We went into our local Gates to source…

We went into our local Gates to source a Ford Kuga. Ryan quickly and efficiently understood our preferences and took us through the options available at the branch.uhfortunately, the one we wanted came up as just sold remotely! However, Ryan calmly sourced one at another branch not too far away of a slightly different shade, which I bought.
I was very impressed by Ryan's calm but super efficient demeanour. A young man with a class act!

24. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi John. We are very pleased to hear about your experience with Ryan at Gates of Woodford. Thank you for taking the time to leave the review and we look forward to welcoming you again in the future. Enjoy your new car! Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

My experience at Gates has been great

My experience at Gates has been great, solely due to Ryan Brown. Nothing was ever too much for him, he went out of his way to help me find the right car for me. Endless weeks of discussions, car options, me being indecisive or not quite sure, he did not pressurise and met my needs, being kind, patient, polite and really authentic throughout! Thank you so much!!

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Kathleen. Thank you for taking the time to leave a review. We are happy to hear you about your experience with Ryan, we will pass on the feedback to Ryan and the team at Woodford.
Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

I have had terrible history with gates

I have had terrible history with gates, Ryan has completely restored my faith in your company. He is a lovely, polite young man who does not pressure whatsoever like many do. He treated myself and wife with the loveliest respect and answered all questions we asked ( even the silly ones) he is a credit to the company and he has made my upgrade journey very easy. Ellie fellows

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Ellie, thank you for taking time to leave this five star review, we really appreciate your feedback! We will pass on this onto Ryan. We look forward to seeing you again in the future. Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

Had a great experience with Ryan at…

Had a great experience with Ryan at Gates of Woodford. He was super friendly, relaxed and didn’t put any pressure on us to buy. He was helpful and knowledgeable about all the vehicles he showed us and gave us a good deal on our old car. Thanks for making it so easy Ryan.

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Jo, thank you for your 5 star review. We are pleased to hear that you received excellent customer service from Ryan. We look forward to welcoming you back in the future. Best wishes, Lucy - Gates Ford

Bewertet mit 5 von 5 Sternen

Had a great experience with Juhel Ahmed

Had a great experience over last week with Junel Ahmed. He was kind and understanding, took time to answer all our questions and support us to make the right decision when buying our new car. I felt safe and confident with Juhel. I was able to go away and make a decision in my own time, without feeling rushed or pressured. I would definitely recommend Juhel with support of advice on purchasing or hiring a vehicle. I will look forward to dealing with Juhel in the future.

31. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Abby. Thank you for taking the time to leave this fantastic review! We are very pleased to hear that you had a such appositive experience with Juhel, the feedback will be passed onto him. Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

Ford gates- Matt Simmonds

Matt who sold me my car was incredibly friendly and nothing was too much to ask! He manage to match my budget and the communication throughout was great. Wasn’t the first time Matt sold me a car and it certainly won’t be the last as he has been amazing in all aspects and I am incredibly grateful for the service he has provided! Super friendly and all round really helped to find what I was looking for within my budget range and communicating throughout and staying past his shift to make sure I got the car. So appreciative! Thanks again Matt!!

30. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Kaitlyn, thank you for taking the time to write this excellent 5 star review. I'm delighted to hear that your experience for purchasing a vehicle from Matt at Gates of Stevenage FordStore went smoothly. I will pass your kind comments on to Matt and the rest of the team. Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

Work under warranty

Recently my car went in for a service and some work was identified as being required, which would be covered under warranty. Although obviously frustrating this was required, Gates Ford, Woodford made the process so easy from arranging a replacement car to keeping me updated as regards to the expectation on when parts would be available to fix the issue. I must say the staff are so friendly and helpful.

28. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Darren. Thank you for taking the time to leave feedback. We are very pleased to hear that you had a great experience with our team at Gates of Woodford. We hope to welcome you again soon. Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

I can't convey enough how impressed…

I can't convey enough how impressed both myself and my father were with the level of professionalism, knowledge, and honesty that Ryan Brown and his colleague showed us today. Five star salesmen. Even though on this occasion we did not proceed with the purchase they were not pushy in anyway and just wanted us to make the appropriate decision for us. 100% going to come back to them to purchase a car when we are ready.

27. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Salvatore. Thank you very much for taking the time to leave such a positive review. We are happy to hear that you enjoyed your time at Gates of Woodford. We look forward to welcoming you again in the future.
Kind regards, Lucy - Gates Ford

Bewertet mit 5 von 5 Sternen

Ryan Brown was so very helpful

Ryan Brown was so very helpful, not pushy at all, he listened to everything I said and found me the exact car i was looking for that fitted my budget. I'm very happy and will absolutely return to him for future purchases

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi John. Thank you for leaving a review. We are very happy to hear that you had a great experience at Gates of Woodford with Ryan. We hope that you enjoy your new car.
Kind regards, Lucy. - Gates Ford.

Bewertet mit 5 von 5 Sternen

Great customer service from the start

Great customer service from the start, Sasha, was the sales rep and so friendly and helpful . She looked after us, can't fault how much Sasha did to help on the prices and tailored all the needs we wanted with getting the car ready for us. Really good customer service, thank you would definitely buy from Ford Harlow again.

13. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi James. We are pleased to hear that you had a positive experience with Sasha at Gates of Harlow FordStore. Enjoy your new car and we look forward to you visiting us again in the future.
Kind regards, Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

5 Star Review

From the moment I stepped into the showroom, I was greeted with great service from all staff members. It was clear that customer satisfaction is a top priority here. My car dealer, Juhel Ahmed, provided outstanding service. He made the entire experience very simple and easy for me, which I greatly appreciated as a customer.



There was a small hiccup when I accidentally paid too much deposit, but Juhel handled it with such professionalism. I got the refund back without any problem, all thanks to his attentiveness.



Moreover, Juhel ensured that my car was taxed and insured before I left the showroom, allowing me to drive away happy and without any worries. It’s these thoughtful touches that make a difference.



Dealing with Juhel has been an absolute pleasure. His expertise and dedication to service are commendable. I 100% recommend him and GATES FORD - Waltham Cross to anyone looking to buy a new car. They truly go above and beyond to ensure you leave with a smile on your face.

11. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Dear Mr Moles, thank you for taking the time to write this excellent 5 star review. I'm delighted to hear that your experience for purchasing a vehicle from Juhel at Gates of Woodford went smoothly. I will pass your kind comments on to Juhel and the rest of the team. Take care, Alison - Gates Ford.

Bewertet mit 1 von 5 Sternen

I bought a car from the branch and they…

I bought a car from the branch and they kept it in service before I received it and after 4 days I bring it back to service because had issues. It didn't pass a 1 week. You go to the store and tell them to do something, but the contrary they did what they want it, I think my wife is a better mechanic then them... A quick advice: Think not twice but ten times if you want to buy it, and just buy it from online because you will have 14 days of change your mind, otherwise they tell you is not a toy if you want to return it(BECAUSE YOU HAVE REAL PROBLEM)

10. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had the most amazing service from…

We had the most amazing service from Ryan. He went above and beyond to help us out and got everything sorted so quickly would recommend Ryan if ever you go down to Gates Woodford

11. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Daisy, thank you for leaving this 5 star feedback! We look forward to welcoming you again in the future. Take care, Alison - Gates Ford.

Bewertet mit 5 von 5 Sternen

Happy customers

We was was in need of a car as soon as possible our old focus had given up Ryan at Wood Green was recommended to us .We wanted honest helpful guidance that would help us choose the right car for us ,Ryan done just that ,he also measured us if we had any problems with the purchase come back to him , after care is a rarety these days ,we will be recommending Wood Green Fords and Ryan onto friends and family .

12. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Thank you for taking time to leave this excellent review! We are delighted to hear about your experience of buying a car from Ryan at Gates of Woodford, and will pass your kind comments on to him and the management team. All the best, Alison - Gates Ford.

Bewertet mit 5 von 5 Sternen

Extremely professional team

Went to buy my first car today and was looked after by James Callow.

It is rare today to find car salesmen with integrity, in depth knowledge about their cars, and who really care about their customers.

He spent the time to talk through what I was looking for and made me feel comfortable with knowing what I was buying was safe and what I needed.

I really couldn’t recommend a team more professional than this. And walked away with the car I wanted! Highly recommend!

11. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Hi Rishi, thank you for taking time to leave this wonderful review. I'm very happy to hear about your expreience and will pass this on to James for you. Take care, Alison - Gates Ford.

Bewertet mit 5 von 5 Sternen

Fantastic customer service from Matt!

Fantastic customer service from Matt at Ford's Stevenage.
I visited ford to see what my options were as my PCP contract was nearer the later part and Matt explained the options I had.
He also assisted on looking for a car that suited my needs for me - explaining the options, what may suit or may not and in which I then ended up purchasing my new car! All paperwork was explained too in detail.

Overall a fantastic experience at Gates Stevenage and would highly recommend- especially Matt! Thankyou

30. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Thank you for your feedback! We are delighted to hear about your experience and pleased that you have found your perfect new car! Take care, Alison - Gates Ford.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service.

Absolutely fantastic service.

I received a professional, trustworthy, honest, fair and friendly service from Gates Ford Stevenage and am very happy with my used Ford.

Pricing was fair and reasonable and their used stock seems to be well vetted.

I haven’t had any issues with my purchase so can’t comment on how any problems would be handled. However, the attention I’ve received, together with their years of good reputation gives me confidence.

I would wholeheartedly recommend purchasing a used car from them.

To Gates, and Steve particularly…

Thankyou.

2. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Many thanks for taking the time for leaving such a positive review and for the recommendation. We are very pleased to hear you were happy with your experience at Gates Ford Stevenage. Kind regards. Lucy - Gates Ford.

Bewertet mit 5 von 5 Sternen

From start to finish I was looked after…

From start to finish I was looked after and treated with respect by Shamari Simpson, and the process of buying the car and changing to a cherished plate was made very easy. She comes across as a first class salesperson. We were very happy with the service and the way we were treated. Joy and John Milner

29. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Gates Automotive

Dear Joy & John Milner, thank you for taking time to leave this wonderful review. We appreciate your feedback and will ensure this is passed onto Shamari and the management team at Gates of Waltham Cross. Ihope you are enjoying your car! Take care, Alison - Gates Ford.

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