Hippo Motor Group Bewertungen 2 853

Josh was very helpful and understanding and good customer service

Josh handled my handover and was very proffessional and helpful. Company has been very easy to work with

Clear conversation with Raphael and a quick process which was stress free

Easy quick process with josh

I came to Peterborough Hippo & and was helped by Josh who was outstanding and helped me through the whole process and explained everything so clearly so I new all the minor & major details I cant thank him enough and recommend you ask for him when using Hippo.

Josh was very helpful no complaints

Really lovely guy Raph great service

Great experience at Hippo with Josh he was very polite and helpful- explained everything thoroughly put us at ease and drove out the showroom very happy! So thank you again for all your help Josh much appreciated.

Excellent service from an experienced team

My experience was brilliant! Matt was very friendly, thorough and accommodating. The process was seamless!

Max made the process extremely easy and was unbelievably helpful and supportive. I would definitely recommend using Hippo Motor Group and would like to thank both Max and Jade. I love my new car!!

Very kind answered any questions and well palliative

Friendly service
Great deals
Overall excellent customer service

I would strongly advise anyone to think twice before buying from Hippo Motor Group in Peterborough.

I recently returned a BMW X3 to them due to multiple issues with the vehicle. Despite the car now being back in their possession and already relisted for sale, I am still waiting for my deposit to be refunded. It has now been over a week since the car was handed back, and I’m still being told to wait for updates from customer service.

This has been extremely frustrating and disappointing. Once they had the car back, I expected the refund process to be handled promptly and professionally, but instead I’m still chasing them for my own money.

What concerns me even more is that the same BMW X3 is already back on their website for sale while my deposit remains unpaid. That does not feel right at all from a customer service perspective.

Based on my experience, I would not recommend purchasing that BMW X3, and I would urge other buyers to be cautious when dealing with this dealership.

I was sceptical at first having read some negative reviews, but I am so pleased I chose to trust my own experience with Hippo. I had a lease with another company which came to an end, and decided to explore options elsewhere. I found a used lease car with Hippo and the whole process was handled by Tom Beeres, who was incredibly helpful and understood my individual circumstances. The car was delivered on a date of my choosing by Alan Thomson, the handover was great and he showed me everything I needed to know about the car. I would absolutely recommend Hippo to friends and family.

Friendly staff.
Great customer service.
Nothing was to hard work.
James Mann helped me find find my car and sort all the finer details out and Raph helped me whilst picking up my new car and doing the final bits. Both made it easy to complete and put me at ease whilst communicating and collecting.

Mat was professional and took time to explain things to me

Lewis dealt with initial query very on the ball and proactive. Raphael was great on the car collection day, very pleasant young man and proceeded with all paperwork in a timely manner.

Raphael very respectful young man and helpful thank you